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20 21
ENEN
Troubleshooting
Clean the Air Duct
Robot Restarting
Battery
Routine Maintenance
If the air duct is blocked, please clean it according to the following
steps.
If the robot stops responding or cannot be turned o, press and
hold down the button
for 10 seconds to forcefully turn it o.
Then press and hold the button for 3 seconds to turn the robot
on.
The robot contains a high-performance lithium-ion battery
pack. Please ensure that it remains well-charged for daily use to
maintain optimal battery performance. If the robot is not used for
an extended period of time, turn it o and put it away. To prevent
damage from over-discharging, the robot should be recharged at
least once every three months.
1. Unscrew mounting screws on the air duct cover and remove the
cover plate.
2. Check whether the air duct is blocked by foreign objects. If any,
clean them.
3. Reinstall the air duct cover as shown in the diagram.
Problem Type Solution
Robot does not turn on
The battery level is low. Recharge the robot on the base, then try it again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a
temperature between 32
℉
(0°C) and 104
℉
(40°C).
Robot cannot recharge
The base is not receiving power. Please confirm that both ends of the power cord are plugged in
correctly.
The robot may be in poor contact with the charging contacts. Clean the charging contacts on both the
base and the robot.
Robot cannot return to the
base
There are too many obstructions around the base. Place the base in a more open area.
Please clean the signaling area of the base.
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from
the base, it might not be able to automatically return on its own, in which case you need to manually
place the robot onto the base.
Robot is malfunctioning Turn o the robot and then reactivate it.
Robot is making a strange
noise
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the
robot and remove any debris.
Robot no longer cleans
eciently or leaves dust
behind
The dust bin is full. Please clean the dust bin and auto-empty vent.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
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