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Troubleshooting
English60
Troubleshooting
Symptom Possible causes Solution
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 12 hours
for the refrigerator to make
ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below -18 °C or -20 °C in
warm ambient air.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• Ice maker is off. • Turn on the ice maker.
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• A third-party water lter was
installed.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may leak
and damage the refrigerator.
• Water lter indicator turns
on or blinks.
• Replace the water lter. After
replacing, reset the lter
indicator sensor.
Untitled-19 60 2021-07-26 3:58:04
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