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Troubleshooting
If the following problems occur to the dehumidifier the following solutions
can be adopted.
Symptoms Possible reasons Solutions
The dehumidifier does
not run
Is it disconnected from the power? Reinsert power plug into socket.
Is the water tank full of water? (or
is it placed at incorrect position)
Drain water from the water
tank, and then attach the
water tank again.
The ambient temperature is lower
than 5℃or higher than 32℃
Unfortunately this device will
only operate within the
temperature range of 5-32C
The dehumidification
function is not effective
Is the room temperature or
humidity too low?
In colder and drier areas
the dehumidification ability
will be reduced.
Are the air outlet or inlet blocked?
Clean and recheck operation
Air is not blown out Is the air filter blocked?
Noise is abnormal during
operation
Is the dehumidifier placed improperly
so that it is inclined or unstable?
Please place the
dehumidifier on a level
surface
Is the air filter blocked?
There is “tittering” sound
The flowing sound of
refrigerant, which is a normal
phenomenon.
Water leaks
Connection of drainage pipe
becomes loose
Fasten drainage pipe.
Drainage system is blocked
Remove obstacles and
straighten out water pipe.
Frosting occurs
The ambient temperature is low, and
it is in the state waiting for defrost.
This normal and the
dehumidifier has an
automatic defrosting function.
11
Clean and recheck operation
Clean and recheck operation