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54
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
The appliance
does not turn on
It is not plugged into
the mains socket. Plug into the mains socket.
The main switch is not
turned on.
Press the main switch.
The infuser cannot
be extracted
The appliance has not been
turned off correctly.
Turn the appliance off by pressing
the standby button (see section ‘Turning
the coffee maker off’).
At the end of
descaling, the
appliance requests
a third rinse
During the two rinse cycles,
the water tank has not been
filled to the
MAX level.
Follow the instructions displayed by
the appliance, but first empty the drip
tray to avoid the water overflowing.
The milk does not
come out of the
milk spout
The lid of the milk container
is dirty.
Clean the milk container lid as described
in the ‘Cleaning the milk container’
section.
The milk contains
large bubbles
and squirts out of
the milk spout or
there is little froth
The milk is not cold
enough, or is not light or
skimmed milk.
Use light or skimmed milk at refrigerator
temperature (about 5°C). If the result is
not as you wished, try using a different
brand of milk.
The froth adjustment dial
is incorrectly adjusted.
Adjust following the instructions in the
‘Adjusting the foam level’ section.
The milk container lid or
froth adjustment dial
is dirty.
Clean the milk container lid and froth
adjustment dial as described in the
‘Cleaning the milk container’ section.
The hot water/steam
connection nozzle is dirty.
Clean the connection nozzle.
See ‘Care and cleaning’.
The machine
emits noises or
small puffs of
steam while not
in use
The machine is ready
for use, or has recently
been turned off, and
condensation is dripping
into the hot vaporiser.
This is part of normal operation.
To limit this occurring, empty
the drip tray.
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