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Make sure that your access point is connected to the Internet. If not, disconnecting and reconnecting its power cable
may be required.
If the problem persists, check the video output settings in the settings menu of the external device and ensure that
your TV supports the video output mode.
FHD TVs support up to 1080p video output and UHD TVs support up to 2160p video output.
One Invisible Connection
/One Connect Cable
One Invisible Connection
/One Connect Cable
If the problem persists and if your TV uses the One Invisible Connection or One Connect Cable, disconnect and
reconnect the One Invisible Connection or One Connect Cable to the TV and the One Connect Box. Ensure that the
One Invisible Connection or One Connect Cable is not pinched or bent sharply.
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