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en Troubleshooting
56
Fault Cause and troubleshooting
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page50
"E:38 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drum", Page48
if the fault is displayed again,
▶
→"Cleaning the drain pump", Page50
Inlet opening of the rubber gasket is blocked.
▶
→"Cleaning the intake opening in the rubber gas-
ket", Page52
The water pressure is low.
No remedial action possible.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter →Page53.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
"E:35 / -10" There is water in the base trough.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page66
The appliance is leaking.
▶
Turn off the water tap.
▶
Call the after-sales service.
→"Customer Service", Page66
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
lights up. The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page40
Water level is too high.
▶
Start the
Drainprogramme.
Laundry is caught in the door.
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