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Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on •Whilethis isnot caused by the washer,you can slow the
polg-cotton blends and pilling process by washing garments insideout.
fuzzy fabrics
Snags, holes,tears, rips Pins,snaps,hooks,sharp • Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Removelooseitems likepins, objectsin pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach • Checkbleach package instructions for proper amount.
• Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or •Rinseitemsthat may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting •Avoid mixing heavy items (likework clothes)with lightitems
(likeblouses).
•Try a fabric softener
Overloading or incorrect • Load your washer soclothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and • Hatch Cycle selectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in • Wash in warm or cold water
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic clicking" Shifter mechanism is •Thedrivesystem will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Beck and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't use gears.
or light "clicking" sound direction Thissound isthe motor rotating back and forth to agitate
during agitate your laundry.
Quick short agitation Clothing redistribution • Atthe end of agitate, the motor makesshort agitation strokes
sounds at end of agitate to redistributethe load.
"Click" when water Relay switch • Therelay makesa clicksound when activated. Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature • Thisvalve mixes in cold and hot water The"clicking" isthe
Panel during fill Control Valve valve turning on and off.
Water volume changes Automatic Temperature • Thisvalve mixes in cold and hot water Thesound changes
during fill Control Valve when the valvesare turned on and off.
Motor "whining up" or Motor ramping up/down • Themotor will speed up incrementally during the spin cgcle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast untilit stops.
"Humming" Water drain pump • Thedrain pump will make a humming soundwhen pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air,Itstarts to gurgle.
Thewasher should then begin spinning and the sound will
continue untilit is done spinning.
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