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EN-36
Reference
Troubleshooting
Problem Action
See
Page
No sound is produced when I
press a keyboard key.
1. Rotate the VOLUME controller more towards “MAX”. EN-5
2. Disconnect whatever is connected to the PHONES/OUTPUT jacks. EN-34
3. Turn on the Local control setting. EN-24
The pitch of the Digital Piano is
off.
1. Change the transpose setting to “0”. Or turn power off and then back on. EN-23
2. Change the tuning setting to 440.0 Hz. Or turn power off and then back on. EN-23
3. Change the octave shift setting to 0. EN-23
4. Change the temperament setting to “0: Equal”, which is the standard modern
tuning.
EN-23
Nothing happens when I press
a pedal.
Check the orientation of the pedal unit plug and makes sure it is inserted as far
as it goes.
EN-33
Tones and/or effects sound
strange. Turning power off and
then back on again does not
eliminate the problem.
Example:
Note intensity does not
change even though I alter key
pressure.
Turn off Auto Resume, and then turn power off and then back on again. EN-24
I cannot transfer data after
connecting the Digital Piano to
a computer.
1. Check to make sure that the USB cable is connected to the Digital Piano and
computer, and that the correct device is selected with your computer’s music
software.
EN-26
2. Turn off the Digital Piano and then exit the music software on your computer.
Next, turn the Digital Piano back on and then restart the music software on
your computer.
It takes a long time before I can
use the Digital Piano after I turn
it on.
It takes about 20 seconds after you turn on power to perform the memory format
operation. Wait until the format operation is complete. Note that you should take
care to avoid turning off the Digital Piano while a data transfer operation with a
computer is in progress.
EN-27
A tone’s quality and volume
sounds slightly different
depending where it is played on
the keyboard.
This is an unavoidable result of the digital sampling process,
*
and does not indicate
malfunction.
* Multiple digital samples are taken for the low range, middle range, and high range of the
original musical instrument. Because of this, there may be very slight differences in tonal
quality and volume between sample ranges.
When I press a button, the note
that is sounding cuts out
momentarily or there is a slight
change in how effects are
applied.
This happens when the sounds of multiple parts are sounding at the same time while using
layer, using the Duet Mode, playing back a built-in tune, recording, etc. Pressing a button
when one of these conditions exists will cause the effect setting that is built into the tone to
change automatically, which causes notes to cut out momentarily or causes a slight change
in how effects are being applied.
I need to reset all Digital Piano
data and settings to their initial
defaults.
Hold down the FUNCTION, MIDI REC and GRAND PIANO 2 buttons, and press the power
button to turn on power.
I need to reset a specific setting
to its initial default.
Hold down the FUNCTION button and press the + and – keyboard keys of the setting at the
same time.
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