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Problem Solver
www. GEA pp lia nc es. corn
Problem Possible Cause What To Do
Incomplete or no Too much detergent used • Make sure that the suogested,_,.... amom_t of detergent, is
dispensing" ofdeCcr_t used per the manufactm'er's recommendations. Y(m max
(con/.) also dilute the detergent with water to he maMmum
fill line on the bin to avoid clogging. High efficiency
detergent is recommended tor this washe_:
Insufficient water supply • Make sure that the water supply is turned on. Make sure
that the water fimcets are turned to their completely
open positions.
Nomml residue * Nomml operation. Residue may remain in the bins of
the dispenser box The dispenser box may be removed
for occasional cleaning with wam_ water aild a scrtlb
brush. The liquid detergent insert box and siphon caps
may also be removed ti'om the detergent bin for
occasional cleaning, Remember that only liquid may be
used in the rid)tic softener and pre-treat bins. Powder
will not dispense ti'om the lid)tic softener or pre-treat bins.
Premature dispensing" Bleach bin filled for fimue load * Yim cannot store bleach in the dispenser for flmue use.
of bleach The bleach bin will be dispensed every load tot optimal
satiety ot the washe_:
Overfilling the bleach bin • Overfilling the bin with bleach may lead to premature
dispensing. There is a ma_mum fill line indicated on
the bleach bin to hel I) avoid overfilling.
Clo_ing'ofbleaz.h Bleach bin is not seated " Make stlre that the bleach cover is properly seated and
snapped into place betore the start ot the cycle.
Insufficient cleaning " You may remove and clean the bleach cover with wam_
water and a scrub brush to clear clogging.
Poor stain removal Stain inspector not used " Tly using the stain inspector recommended cycle.
The system optimizes washer settings according to the
type of stain specified. Mwa):s make sure that anv
additives, such as your high eflidency liquid detergent,
are added m the pre-treat dispenser bin betore starting
the cycle. Pdwavs reference wmr clothes care label heft)re
treating stains.
Controls do not work
double beep is heard
but control screen does
not ehan_e
Presoak not selected
Btlth)II 0I" to/IchscI'eeIl ol)tioll
was selected that is temporarily
disabled
_]_en stain inspector is used, presoak temperature and
time is automatically selected. If um choose not m use
the stain inspectm; we recommend that you select
presoak when defining yore" wash cycle. Mways make sure
that any additives, such as yore" high efficiency liquid
detergent, are added to the pre-treat dispenser bin
betore starting the cycle. M\vm_s reterence wmr clothes
care label heft)re treating stains.
A double beep will result if a button or touchscreen
option is selected that is temporarily disabled. For
example, pressing the start button with the washer lid
open will result in a double beep, indicating that the lid
in ust be closed betore the start button is enabled.
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