Troubleshoot T80904RW
Instructions to reduce incidences.
- Make sure you only use AA batteries and they must be removed once they have ran
out else there could be a risk that they leak and could lead to the bin breaking.
- This could be a reason customers are facing issues with the lid not opening.
- Do not mix battery brands.
- Do not use water on the bin lid.
- Never rinse in water.
- Make sure bin is turned off whilst cleaning.
- Place the sensor bin at least 2 meters from high frequency electronic products
(microwaves, remote controls)
- Do not use bin in a moist or steamy environment.
- Do not place the bin next to a window.
Not following these instructions above can lead to permanent issues.
Transport issues.
- All bins are inspected to make sure they are fit for purpose. However, when these
items are transported they can lead to “scratches” or arriving in a poor state.
- Packaging is something that we continue to monitor and improve if needed.
Other issues.
I have noticed that the sensor bins can suffer from an issue in which the bin opens half way this
could be due to the batteries needing to be changed or blocked by the kitchen counter. Therefore
you should either change the batteries or move the bin to a new location.
Make sure to check all the dimensions and images so that you are 100% sure you are satisfied with
the product. Some customers have reported not being happy with colour or size this is located on
the description section.
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