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If the clothes are not dry after normal drying time:
• If you are drying laundry that weighs less than 1kg (small loads) when wet. Then
the Time programme must be used and the time set to 60 minutes
• Check that you used the correct programme is being selected.
• Check the water tank is not full or close to being full.
• Check that the lint/fluff filter has been cleaned. A blocked filter will restrict the
airflow.
• Check that the condenser cover and unit are clear of any obstructions. If needed
give both a clean.
• Check that your dryer is heating - below the door to the left side should feel warm
to the touch after the first 10-15 minutes of its programme.
If your machine does not work check the following before calling a service engineer:
• Check that the machine has the correct weight load in the drum before starting
the appliance.
• Check that there is a supply of electricity or the machine is plugged in and the
power switched on.
• Check that the door has been properly closed and the machine is switched on
(start button pressed, if fitted).
• The child lock has been activated.
• Check the fuse in the plug.
Laundry has shrunk, become felted or deteriorated.
• Programme suitable for the laundry type might have not been used.
Only dry laundry which is suitable for drying in your machine after checking the
labels on your clothes. Also select a programme and dryness level suitable for the
laundry type to dry your clothes.
Trouble shooting
For Customer Services & Spare Parts please call 0345 208 8750
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
or visit us at www.productcare.co.uk
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