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12
Q: Why is the display on the add-on monitor blank?
A:
If the monitor power LED is green, wait a moment for the
monitor to display the video, as it may take some time for the
video to be displayed on the add-on monitor. If after a
few minutes the video does not display, restart your computer.
Also, make sure the computer is not in standby or hibernation
mode, which will cause the add-on monitor to be blank.
If the monitor power LED is red, check if the connection is
properlymade.Iftheconnectionisneandtheproblem
still exists, uninstall the driver, unplug the adapter and
reinstall the driver.
Q: Why is the add-on monitor ickering?
A:
This is usually caused by a low refresh rate. When in “Mirror
Mode,” increase the refresh rate of the main monitor. This
will in turn increase the refresh rate of the add-on monitor,
whichshouldstoptheickering.Whenin“ExtendedMode,”
increase the refresh rate of the add-on monitor.
Q:
When I play an MPEG le on Windows Media Player on
the extended monitor, why does the display become
abnormal when I switch it to full screen mode?
A: If your system is Windows XP SP1, upgrading to SP2 will
solve this problem.
Q: Why does the video not display properly when in
“Full-Screen” mode?
A: Try the following tips to improve the smoothness of the
movie playback:
• Reduce the resolution of the display to 640 x 480 or
800 x 600.
• Use the adapter in extended mode.
• Terminate any other CPU intensive applications running
on the computer.
• As some media players require DirectX hardware
supporttocorrectlyoperate,tryadierentmediaplayer
which requires less DirectX support.
4. Troubleshooting
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