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15
16
Dreo Tower
Fan
Dreo Tower
Fan
DREO CUSTOMER
CARE
8
Default 12-Month Warranty
Extend Your Warranty
This appliance is covered by Dreo warranty for 12 months from the date of
its original purchase.
We can only provide after-sales service for products that are sold by Dreo
or Dreo authorized retailers and distributors. If you have purchased the
appliance from a different place, please contact your seller for return and
warranty issues.
Accident, misuse, or repairs performed by unauthorized personnel.
Any unit that has been tampered with or used for commercial purposes.
Normal wear and tear of wearable parts.
Use of force, damage caused by external influences.
Damage caused by non-observance of the User Manual, e.g. connection
to an unsuitable mains supply or noncompliance with the instructions.
Partially or completely dismantled appliances.
Defects caused by or resulting from damages from shipping or from
repairs, service, or alteration to the product or any of its parts that have
been perform ed by a repair person not authorized by Dreo.
The warranty will not apply in cases of:
Extend your warranty by registering your new appliance on our website
https://dreo.com/warranty.
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If your problem is not listed or still persists, please contact our
Customer Support (see page 16)
.
Make sure that the cord is connected to a powered outlet and the
mains voltage corresponds with the voltage indicated on the fan.
Check if the fuse has blown. If the fuse has blown, please refer to
page 14.
Place the fan on a flat, level surface.
Incorrect installation might also cause shakiness. Please refer to
the assembly instructions in page 3-4. Note that the power cord
must be run through all three keepers.
Place the fan on a flat, level surface.
Be sure not to insert anything into the air inlet and outlet.
TROUBLESHOOTING
7
My fan won’t turn on!
My fan is shaky and wobbling!
My fan is making vibration and noise!
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[email protected](888) 520-3736
Mon - Fri, 9:00 am-5:00 pm PST/PDT
www.dreo.com
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