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26
What to do if...
Problem Cause Solution
The motor will not start.
The motor has overheated.
Unplug the blender and leave
the motor to cool.
The plug is not properly
inserted in the power
socket.
Insert the plug into the power
socket. Do not use adaptors
or extensions.
Check that the house main
breaker is on.
The cable is defective.
Contact an Authorised
Service Centre.
Lack of power.
Check that the house main
breaker is on.
The blender vibrates.
The blender is not resting
on a stable surface.
Place the blender on a flat,
stable surface.
The anti-slip rubber feet are
worn.
Have them replaced at an
Authorised Service Centre.
The speed used is too high
or the load is excessive.
Set a lower speed and ensure
the jug has not been overfilled.
The blender switches on,
but the blades do not
turn.
The jug has not been
correctly locked into its
base.
Remove the jug from its base
and lock it into place.
The blender stops while
operating.
The motor has overheated.
Unplug the blender and allow
the motor to cool down.
The red LED flashes at
regular intervals.
The jug is not correctly
inserted in the base.
Check the position of the jug
on the base.
The blender stops during
operation and the white
LED flashes.
The blades may have
jammed.
Unplug and free the blades
using a spatula.
If the problem has not been resolved or in the event of another type of fault,
contact your local technical support centre.
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