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Samsung QA75Q60CAWXXY User Manual
Page 29
Samsung QA75Q60CAWXXY 75 Inch Q60C QLED 4K Smart TV
E-MANUAL - Page 29
For QA75Q60CAWXXY.
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Network
Displaying Your Mobile Device Screen On The TV
Connecting To A Network Via A Mobile Dongle (For India Only)
Connection Cables For External Devices
ADB (Auto Data Backup) Functions (For India Only)
Switching Between External Devices Connected To The TV
Connection Notes
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV/The Frame/ S9*C Series/CU8 Series/ CU77** Model)
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Controlling The TV With A Keyboard, Mouse Or Gamepad
Entering Text Using The OnScreen Virtual Keyboard
Smart Features
Using Smart Hub
Using Ambient Mode
Using Art Mode
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Using Workspace
Using The Apps Service
Using The E Manual
Using The Internet
Using SmartThings
Using The Samsung Smart Upgrade(For India Only)
Playing Pictures/video/music
Using Multi View
Using Bixby
Using The Game Bar
TV Viewing And Recording
Using The Guide
Recording Programmes
Setting Up Schedule Viewing
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Using The Channel Edit Function
Using A Personal Favourites List
TV Viewing Support Functions
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Picture Support Functions
Setting The Viewing Environment For External Devices
Configuring A Sound Mode And Expert Settings
Using The Sound Support Functions
System And Support
Using The Time Functions And The Timers
Using The Power And Energy Saving Functions
Using The Panel Care Functions
Updating The TV's Software
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Using Voice Assistants On The TV
Using Other Functions
HbbTV
Using A TV Viewing Card(“CI Or CI+ Card”) (For India Only)
Teletext Feature
Precautions And Notes
Before Using The Recording And Timeshift Functions
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Playing Photo, Video Or Music Files
Read After Installing The TV
Supported Resolutions For UHD Input Signals
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions)
Supported Resolutions For Video Signals
Read Before Using Bluetooth Devices
Surfix : Parental Rating Thailand Only
Licences
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV(The Frame TV) Cannot Be Turned Off
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically
Unable To Find A Channel
The TV Image Does Not Look As Good As It Did In The Store
Displayed Video Looks Blurry
The Picture Is Distorted
There Is A Dotted Line On The Edge Of The Screen
The Picture Won't Display In Full Screen.
The Subtitle Function In The TV Menu Is Deactivated
Subtitles Appear On The TV Screen
The HDR Of The Connected External Device Turns Off
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound
The Sound Is Interrupted
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voice Over The Video Scenes Displayed On The Screen.
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver
The Sound Is Not Heard Clearly
The Volume Of The External Device Cannot Be Adjusted
I Want To Turn The TV And Audio Device Off And On At The Same Time.
Channel And Broadcast Issues
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
The TV Is Not Receiving All Channels.
The Subtitles Are Not Provided On A Digital Channel.
Broadcasting Is Deactivated.
External Device Connectivity Issues
The "Mode Not Supported" Message Appears
The Video Is OK But There Is No Audio
I Want To Connect To A PC And Mobile Device Via Screen Mirroring
No Screen Appears When Connecting The TV To An External Device
I Want To Connect To A Bluetooth Speaker
The PC Screen Does Not Appear Or It Flickers
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work
External Devices Cannot Be Operated With The TV Remote Control
Recording Issues
The Timeshift Or Recording Function Cannot Be Used
Cannot Record Videos Received From An External Device Or Samsung TV Plus
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
The Recorded Files On The TV Are Not Played Back On A PC.
Apps
I Cannot Find The App I Want
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV
Media Files
Some Files Are Interrupted During Playback
Some Files Can't Be Played
Voice Assistant Issues
The Microphone Is Off
The Voice Commands Do Not Work Well
Bixby/Alexa Answers Although I Did Not Call It.
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area
Other Issues
The TV Is Hot
The TV Smells Like Plastic
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
The TV Is Tilted To The Side
The Stand Is Wobbly Or Crooked
I Want To Know How To Attach And Remove The TV Stand
A POP(TV's Internal Banner Ad) Appears On The Screen.
The TV Is Making A Popping Noise
The TV Is Making A Humming Noise
The TV Narrates The Screen Events In Voice Over
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Signal Information In Self Diagnosis
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Using The Accessibility Menu
Using The TV With Voice Guide On
Using The Guide
Using Schedule Viewing
Using The Channel List
Recording
Using Smart Hub
Launching The E Manual
Using Bixby
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Contents
Table of Contents
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File type: PDF
File name: 87900547_qa75q60cawxxy.pdf
File size: 245.74 KB
File Language: English
Pages: 248
Author: Samsung
File created: 2023-06-23
Published: 2023-11-13
Updated: 2023-11-17
Verified by
Ramona Nikolaus
on 2023-11-17
Download File
Table of Contents
×
Guide
6
Connections
6
Connection Guide
6
Connecting An Antenna (Aerial)
8
Connecting To The Network
9
Displaying Your Mobile Device Screen On The TV
14
Connecting To A Network Via A Mobile Dongle (For India Only)
16
Connection Cables For External Devices
17
ADB (Auto Data Backup) Functions (For India Only)
19
Switching Between External Devices Connected To The TV
20
Connection Notes
23
Remote Control And Peripherals
26
About The Samsung Smart Remote (QLED TV/The Frame/ S9*C Series/CU8 Series/ CU77** Model)
26
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
29
Connecting The Samsung Smart Remote To The TV
32
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
33
Learn How To Use Samsung Smart Remote
33
Using Anynet+ (HDMICEC)
34
Controlling The TV With A Keyboard, Mouse Or Gamepad
35
Entering Text Using The OnScreen Virtual Keyboard
39
Smart Features
41
Using Smart Hub
41
Using Ambient Mode
46
Using Art Mode
52
About The Media Home Screen
59
About The Menu Home Screen
62
Using A Samsung Account
66
Using Workspace
68
Using The Apps Service
74
Using The E Manual
78
Using The Internet
80
Using SmartThings
81
Using The Samsung Smart Upgrade(For India Only)
86
Playing Pictures/video/music
87
Using Multi View
94
Using Bixby
96
Using The Game Bar
101
TV Viewing And Recording
106
Using The Guide
106
Recording Programmes
109
Setting Up Schedule Viewing
112
Using Timeshift
113
Buttons And Functions Available While Recording A Programme Or Timeshift
114
Using The Channel List
116
Using The Channel Edit Function
118
Using A Personal Favourites List
119
TV Viewing Support Functions
120
Picture And Sound
128
Using Intelligent Mode
128
Adjusting The Picture Quality
130
Picture Support Functions
133
Setting The Viewing Environment For External Devices
134
Configuring A Sound Mode And Expert Settings
137
Using The Sound Support Functions
139
System And Support
142
Using The Time Functions And The Timers
142
Using The Power And Energy Saving Functions
145
Using The Panel Care Functions
147
Updating The TV's Software
148
Using The Parental Settings Function
149
Audio And Video Functions For The Visually Or Hearing Impaired
150
Using Voice Assistants On The TV
155
Using Other Functions
156
HbbTV
159
Using A TV Viewing Card(“CI Or CI+ Card”) (For India Only)
160
Teletext Feature
163
Precautions And Notes
167
Before Using The Recording And Timeshift Functions
167
Supported Broadcasting Audio Options
169
Read Before Using Apps
170
Read Before Using The Internet Function
171
Read Before Playing Photo, Video Or Music Files
173
Read After Installing The TV
190
Supported Resolutions For UHD Input Signals
191
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
192
Supported Resolutions For FreeSync (VRR)
193
Read Before Connecting A Computer (Supported Resolutions)
194
Supported Resolutions For Video Signals
197
Read Before Using Bluetooth Devices
199
Surfix : Parental Rating Thailand Only
200
Licences
201
Troubleshooting
202
Picture Issues
201
The Screen Is Flashing Or Has Become Dark
202
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
203
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
203
The TV Automatically Turns Off By Itself
204
TV(The Frame TV) Cannot Be Turned Off
204
Unable To Power On
204
The TV Remains On Or Does Not Turn On Automatically
205
Unable To Find A Channel
205
The TV Image Does Not Look As Good As It Did In The Store
206
Displayed Video Looks Blurry
206
The Picture Is Distorted
206
There Is A Dotted Line On The Edge Of The Screen
207
The Picture Won't Display In Full Screen.
207
The Subtitle Function In The TV Menu Is Deactivated
207
Subtitles Appear On The TV Screen
207
The HDR Of The Connected External Device Turns Off
207
Sound And Noise Issues
208
How Can I Connect An Audio Device To The TV?
208
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
208
The Picture Is Good But There Is No Sound
208
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
208
The Speakers Are Making An Odd Sound
209
The Sound Is Interrupted
209
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voice Over The Video Scenes Displayed On The Screen.
209
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver
209
The Sound Is Not Heard Clearly
210
The Volume Of The External Device Cannot Be Adjusted
210
I Want To Turn The TV And Audio Device Off And On At The Same Time.
210
Channel And Broadcast Issues
211
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
211
The TV Is Not Receiving All Channels.
211
The Subtitles Are Not Provided On A Digital Channel.
211
Broadcasting Is Deactivated.
211
External Device Connectivity Issues
212
The "Mode Not Supported" Message Appears
212
The Video Is OK But There Is No Audio
212
I Want To Connect To A PC And Mobile Device Via Screen Mirroring
212
No Screen Appears When Connecting The TV To An External Device
213
I Want To Connect To A Bluetooth Speaker
213
The PC Screen Does Not Appear Or It Flickers
213
Network Issues
214
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
214
Wired Network Connection Failed
214
Connected To A Local Network, But Not To The Internet.
214
Anynet+ (HDMICEC) Issues
215
What Is Anynet+?
215
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
215
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
215
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
216
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
216
The Anynet+ Device Won't Play.
216
Remote Control Issues
217
The Remote Control Does Not Work
217
External Devices Cannot Be Operated With The TV Remote Control
217
Recording Issues
218
The Timeshift Or Recording Function Cannot Be Used
218
Cannot Record Videos Received From An External Device Or Samsung TV Plus
218
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
218
The Recorded Files On The TV Are Not Played Back On A PC.
218
Apps
219
I Cannot Find The App I Want
219
I Launched An App, But It's In A Different Language.How Can I Change The Language?
219
The App Does Not Work Properly.Its Image Quality Is Poor.
219
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV
219
Media Files
220
Some Files Are Interrupted During Playback
220
Some Files Can't Be Played
220
Voice Assistant Issues
221
The Microphone Is Off
221
The Voice Commands Do Not Work Well
221
Bixby/Alexa Answers Although I Did Not Call It.
221
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
221
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
222
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
222
I Want To See Weather Information Of The Desired Area
222
Other Issues
223
The TV Is Hot
223
The TV Smells Like Plastic
223
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
223
The TV Is Tilted To The Side
223
The Stand Is Wobbly Or Crooked
223
I Want To Know How To Attach And Remove The TV Stand
224
A POP(TV's Internal Banner Ad) Appears On The Screen.
224
The TV Is Making A Popping Noise
224
The TV Is Making A Humming Noise
224
The TV Narrates The Screen Events In Voice Over
224
Diagnosing TV Operational Issues
225
Self Diagnosis
225
Cannot Select Signal Information In Self Diagnosis
225
Reset Smart Hub
225
Reset Picture
226
Reset Sound
226
Getting Support
227
Getting Support Through Remote Management
227
Finding The Contact Information For Service
227
Requesting Service
227
Accessibility Guidance
228
Menu Learning Screen
228
Using The Remote Control
228
Using The Accessibility Menu
230
Using The TV With Voice Guide On
234
Using The Guide
236
Using Schedule Viewing
239
Using The Channel List
240
Recording
242
Using Smart Hub
245
Launching The E Manual
247
Using Bixby
248
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