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Issues Self check Possible solutions
14
No water in the water
tank, or water quantity is
below than the lowest
water level of the water
Internal wiring is loose
Power cord is not
connected or connected
poorly
tank
The pump can't draw
water
Disconnect the power and
add water, make sure the
water level is between the
highest and lowest water
Contact our support team
Make sure it is well connected
level
The unit can't
Press the Humidification
button repeatedly until the
pump can draw water
normally
operate
No humidification
/ pump has
abnormal sound
Troubleshooting
The filter of the pump is
blocked
Clean the filter of the pump
according to “Maintenance”
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