Washer
User manual
WA55CG71**A*/WA54CG7105A*/WA54CG715*A*/
WA53CG7155A*
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Contents
Safety information
4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
CALIFORNIA PROPOSITION 65 WARNING 5
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 7
Usage cautions 9
Critical cleaning warnings 11
Regulatory notice
12
FCC Notice 12
IC Notice 13
Open Source Announcement 14
Installation
15
Unpacking your washer 15
What’s included 16
Installation requirements 18
Step-by-step installation 21
Before you start
28
Initial settings 28
Laundry guidelines 28
Detergent drawer guidelines 33
Operations
36
Control panel 36
Simple steps to start 39
Cycle overview 40
Cycle chart 42
Special features 44
SmartThings 48
Smart Care 49
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Maintenance 50
SELF CLEAN 50
Cleaning the exterior 51
Cleaning the interior 51
Care for an extended period of non-use 51
Pet hair filter (applicable models only) 52
Cleaning the mesh filter 54
Cleaning the detergent drawer 55
Troubleshooting
57
Checkpoints 57
Information codes 61
Specifications
64
Fabric care chart 64
Helping the environment 65
Declaration of conformity 66
Specification sheet 66
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Safety information
Congratulations on your new Samsung washer. This manual contains important information on the
installation, use, and care of your appliance. Please take some time to read this manual to take full
advantage of your washer’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance for future reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.
Because the following operating instructions cover various models, the characteristics of your washer may
differ slightly from those described in this manual and not all warning signs may be applicable. If you have
any questions or concerns, contact your nearest service center or find help and information online at www.
samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death, and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After
reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. Read all instructions before using this appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, oils, other flammable or explosive substances as they give off vapors
that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the
appliance is used near children.
4. Before the appliance is removed from service or discarded, remove the lid of the washing or drying
compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to weather, including wind, rain, or snow.
7. Do not tamper with the controls.
8. Do not repair or replace any part of the appliance or attempt any servicing unless it is specifically
recommended in the user-maintenance instructions or in published user-repair instructions that you
understand and have the the skills and are qualified to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for 2
weeks or more, before using a washer or combination washer-dryer, turn on all hot water faucets and let
the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the
gas is flammable, do not smoke or use an open flame during this time.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
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Safety information
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Critical installation warnings
WARNING
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this
appliance only. Do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result
in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current match the product’s specifications. Failing to do
so may result in electric shock or fire.
Have this appliance installed by a qualified technician or service company.
• Failing to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
Remove all foreign substances such as dust or water from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or fire.
Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or
telephone line.
• Improper grounding may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure the socket you use is
grounded in accordance with local and national codes.
Do not install this appliance near a heater or flammable material.
Do not install this appliance in a humid, oily, or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or
loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
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Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failing to do so may result in electric shock or fire.
If the power plug or power cord are damaged, contact your nearest Samsung service center.
Installation cautions
CAUTION
Position the appliance so that the power plug is easily accessible.
• Failing to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/
lightning storm.
• Failing to do so may result in electric shock or fire.
Critical usage warnings
WARNING
If the appliance is flooded with water, cut the power immediately and contact your nearest Samsung
service center.
If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and
contact your nearest Samsung service center.
• Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.) in the location where the appliance is installed,
ventilate the areaimmediately without touching the power plug. Do not touch the appliance of the power
cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, oils, alcohol, or other
flammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
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Do not force the washer lid open while the washer is operating (high-temperature washing/drying/
spinning).
• Water flowing out of the washer may cause burns or cause the floor to be slippery. This may result in
injury.
• Forcing the lid open can damage the product or cause injury.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using
it.
Do not insert your hand under the washer.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while the washer is in operation.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to
children.
• If a child places a plastic bag over his or her head, the child may suffocate.
Do not insert your hand or any object under the washer while it is operating.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• If you need to repair or reinstall the appliance, contact your nearest Samsung service center.
• Failing to do so may result in electric shock, fire, problems with the product, or injury.
If any foreign substance such as water enters the appliance in any area other than the tub, unplug the
power plug and contact your nearest Samsung service center.
• Failing to do so may result in electric shock or fire.
If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.
• Failing to do so may result in electric shock or fire.
For waterproof fabrics, only use the WATERPROOF cycle.
• Do not use other cycles for waterproof fabrics. This may result in injury or damage to the washer, walls,
floor, or clothing due to abnormal vibrations.
• Set the temperature and spin according to the attached care label.
• WARNING : Failure to closely follow these instructions may result in an abnormal vibrating and out-of-
balance condition that could result in physical injury, property damage, and/or appliance damage.
Remove your hands from the top of the washing machine before closing the lid.
• This will prevent any hand injury that may occur when closing the lid.
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Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the
power plug and clean the washer using a damp, soft cloth.
• Failing to do so may result in discoloration, deformation, damage, or rust.
The clear portion of the lid can be broken by a strong impact. Take care when using the washer.
• If the clear portion is cracked or broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may result in damage to a part or in water
leakage.
If a drain error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or
fire due to electric leakage.
Do not insert your hand under the washer.
• This may result in injury.
Insert the laundry into the washer completely so that laundry does not get caught in the lid.
• If laundry gets caught in the lid, it may result in damage to the laundry or the washer, or result in water
leakage.
Ensure that the faucet is turned off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
• Failing to do so may result in property damage or injury.
Open the faucet and check if the water supply hose connector is firmly tightened and that there is no water
leaking before using the product.
• If the water supply hose connectors are loose, it may result in water leakage.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, fire, or problems with the
product.
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Do not place an object that generates an electromagnetic field near the washer.
• This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.
• This may result in burns or injury.
Do not operate the washer if the detergent dispenser is removed.
• This may result in electric shock or injury due to water leakage.
Do not insert your hand into the detergent dispenser after opening it.
• This may result in injury as your hand may be caught.
Do not place any non-laundry objects, such as shoes, food waste, or animals into the washer.
• This can cause abnormal vibrations that can damage the washer, and, in the case of pets, cause severe
injury or death.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops, hair salons or
massage clinics.
• This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects (safety pins, hair pins, etc.) or bleach in the tub for long periods of time.
• This may cause the tub to rust.
• If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and use a
sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent in the tub and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to heat from the oxidation of the oil.
Do not use hot water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap in the washer.
• If it hardens and accumulates inside the washer, it may cause problems with the product, discoloration,
rust, or bad odors.
Do not wash large laundry items such as bedding in the washing net.
• Failing to do so may result in injury due to abnormal vibrations.
• Place smaller items, such as lace socks and lingerie in the washing net.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in water leakage.
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Do not wash throw rugs or doormats in the washer.
• If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error
such as no draining.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acid cleaning agent.
Do not use benzene, paint thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in electric shock or fire.
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Regulatory notice
FCC Notice
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause undesired
operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator
and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any
other antenna or transmitter.
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IC Notice
The term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and its antenna(s) must not be colocated or operated in
conjunction with any other antenna or transmitter.
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Regulatory notice
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Open Source Announcement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source
license information as related to this product.
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet
address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support >
Search Product Support and enter the model name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
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Installation
Follow these instructions carefully to ensure proper installation of your washer and to prevent accidents
when using it.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control
board, heat sink, motor, inlet valve, heater and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown
on the next page. If your washer was damaged during shipping, or you do not have all of the items, call
1-800-726-7864 (1-800-SAMSUNG).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.)
well out of children’s reach.
CAUTION
You must have at least 2 people unpack the washer. To
remove the cushion bottom of the packing materials, do
not tip the washer over on its front side.
When you lay the washer down to remove the carton
base, protect the side of the washer and lay it down
carefully. Never lay your washer on its back or front.
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What’s included
Make sure all the parts are included in the product package. If you have a problem with the washer or the
parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer.
01
02
03
04
06
05
08
14
13
07
11
12
10
09
01 Drain hose 02 Hose guide 03 Lid
04 Active Waterjet nozzle 05 Bleach compartment 06 Tub
07 Pet hair filter (applicable
models only)
08 Leveling feet 09 Water hose (Hot)
10 Water hose (Cold) 11 Control panel 12 Active Waterjet button
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13 Detergent drawer 14 Power cord
Parts supplied
Hose guide User manual Water intake cap
Cable tie
Tools needed for installation
Wrench Phillips
screwdriver
Level Adjustable pliers Measuring tape
NOTE
• If you lose an accessory and want to purchase a replacement, contact the Samsung customer care
center at 1-800-SAMSUNG (1-800-726-7864).
• The design of the parts and accessories may differ from the pictures above. Their design is subject to
change without notice for product improvement.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
• Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug
for use in a properly installed and grounded outlet.
Check with a qualified electrician or service person if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper
outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be
done in accordance with local codes, or in the absence of local codes, in accordance with the National
Electrical Code, ANSI/NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA
C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate
electrical service for your washer.
Water supply
Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi
(137 kPa) may cause the water valve not to close completely. or it may take longer to fill the drum, causing
the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the
provided inlet hoses reach the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION
Before using the washer for the first time, check all connections at the water valve and taps for any leaks.
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Drain
Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must be connected through the
hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced
to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good
resistance to vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains some water in
its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other
components of the washer.
Dimensions
A C
B D
A. Height 45.8 in. (1163 mm)
B. Width 27.5 in. (699 mm)
C. Height with lid open 59.5 in. (1511 mm)
D. Depth 29.4 in. (747 mm)
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Clearance requirement
This clearance requirement is applicable for washers only.
NOTE
• For the dryer's clearance requirement, see the dryer’s user manual.
• If the washer and dryer have different clearance requirements, use the one with the larger value.
Alcove or closet installations
Minimum clearance for stable operation:
Sides To p Rear Front
1 in. / 25 mm 21 in. / 533 mm 5.9 in. / 150 mm 1 in. / 25 mm
If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have
two unobstructed air openings for a combined minimum total area of 72 in.² (465 cm²).
This clearance requirement is applicable for washer and dryer pair installation.
Side by side installation
A A C D
B
A 1 in. (25 mm)
B 21 in. (533 mm)
C 1 in. (25 mm)
D 5.9 in. (150 mm)
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Step-by-step installation
STEP 1 Select a location
Location requirements:
• A solid, level surface without carpeting or flooring that may obstruct ventilation
• No direct sunlight
• Adequate room for ventilation and wiring
• Ambient temperature always higher than the freezing point (32 °F / 0 °C)
• Away from heat sources
STEP 2 Connect the water hose
B
A
CAUTION
• Make sure to use new water hoses and that rubber
gaskets (B) are inside the couplings (A) at both ends
of the hoses. Water hoses without the gaskets may
leak.
• Allow 6 in. (150 mm) of space between the back of
the washer and the wall to prevent water hoses from
being kinked. Kinked hoses may cause water leaks.
• If there is a water leak, stop using the washer and
contact a local Samsung service center. A water leak
may cause electric shock.
• Do not stretch the water hoses by force. If a hose is
too short, replace the hose with a longer hose.
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1. Attach the water hoses to the hot and cold water
taps, and then hand tighten the water hose fittings
until they are tight. Then, use pliers to tighten the
fittings by an additional two-thirds of a turn. To avoid
damaging the fittings, do not overtighten them.
2. Pull the water hoses to check if they are firmly
connected.
3. Put the other ends of the hoses into a bucket, and
then open the water taps for 10 - 15 seconds to
remove impurities. When done, close the taps.
4. Attach the water hoses to the hot and cold water
inlets on the back of the washer, and then hand
tighten the water hose fittings until they are
tight. Then, use pliers to tighten the fittings by an
additional two-thirds of a turn.
NOTE
• If you are not going to use the hot water, block the
hot water supply intake with the water intake cap.
Otherwise, there is a risk of water leak.
• Make sure to set the water temperature to Cold after
blocking the hot water supply intake. Otherwise, the
amount of supplied water could be low, or the water
could not supply at all.
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5. Open the water taps, and check for leaks.
STEP 3 Connect the drain hose
To a Laundry Tub or Drain Pipe
1. Check the height (A) of your drain system and make
sure the minimum and maximum heights shown
below are met.
Minimum 39 in. (99 cm)
Maximum 96 in. (245 cm)
NOTE
• Make sure to measure the height from the floor
where the washer is placed.
• Draining efficiency may be reduced if the drain
system is at the maximum height.
• To prevent the washer from siphoning water, do not
use a drain system below the minimum height.
9
2. Attach the drain hose to the plastic hose guide (B).
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Installation
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*
A
(*): Min. 6 in. (152 mm), Max. 8 in. (203 mm)
3. Route the drain hose to the drain system.
CAUTION
• If using a standpipe, make sure the standpipe and
drain hose connection is not airtight.
• If using a standpipe, make sure the drain hose is
inserted at least 6 in. (152 mm) but no more than 8 in.
(203 mm) into the standpipe.
4. Secure the drain hose with cable ties.
STEP 4 Level the washer
A
1. Slide the washer into position.
2. Open the lid of the washer, and then pour water into
the tub until the blades of the pulsator on the bottom
of the washer are about half covered.
3. If the washer is level, the pulsator (A) will be
positioned at the center of the tub as shown in the
figure and the water will appear level in the tub. That
is, the water will reach the same height on all sides
of the tub.
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English 25
B C
4. If the washer is not level, turn the appropriate
leveling feet clockwise (B) to lower the washer, or
counterclockwise (C) to raise the washer so that it is
level.
5. Once you have the washer leveled, push down on all
4 corners to ensure that all 4 feet are touching the
floor. If the washer rocks when you push down on a
corner, adjust the leveling foot at that corner so the
foot is firmly on the floor.
NOTE
• You can also level the washer by lining a level up with
the seam that runs between the top of the washer
and the body of the washer and checking if the
washer is level on all 4 sides.
• See the diagram above, left. After you have checked
all 4 sides and leveled the washer, perform Step 5
above.
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Installation
English26
Leveling the washer with the leg ring (For WA5*A730*A* models only)
A
B
A. Water drip pan
B. Bulge height less than 5/8”
With the leg ring in place, use the leveling leg to adjust
the height of the washer.
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English 27
STEP 5 Power on
Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a 15-amp fuse
or circuit breaker. Then, press
Power to turn on the washer.
STEP 6 Run a test cycle
Run a test cycle as follows to check if your washer is properly installed.
1. Load about 6 lb. of laundry into the tub.
2. Press Power to turn on your washer.
3. Turn the Cycle Selector to RINSE+SPIN.
4. Press and hold Start/Pause (Hold to Start) to start the test cycle.
5. The washer should not rock or vibrate excessively when water is supplied or when washing and spinning,
and should drain well during the spin cycle.
NOTE
• If water leaks while water is being supplied or drained, check the water connections. See “Connect the
water hose” on page 21.
• If the washer rocks and vibrates excessively, level your washer again. See “Level the washer” on page 24.
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English28
Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washer. Make sure the tub is empty before running
calibration.
1. Press Power to turn on the washer.
2. Press and hold Temp. and Delay End simultaneously for 3 seconds.
3. Press and hold Start/Pause (Hold to Start) to start calibration.
- The tub rotates clockwise or counterclockwise for approximately 2 minutes.
4. When complete, “0” appears on the display, and the washer turns off automatically.
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
• Care label: sort the laundry into cottons, mixed fibers, synthetics, silks, wools, and rayon.
• Color: Separate whites from colors.
• Size: Mixing different sized items together in the tub improves washing performance.
• Sensitivity: Wash delicate items separately. For pure new woolen items, curtains, and silk items, check
the labels on the items.
NOTE
Make sure to check the care label on all clothing, and sort clothing accordingly before starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as
the tub.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the tub may be damaged. Zippers should be closed
and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
before starting the wash.
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English 29
STEP 3 Use a delicates bag
WA**CG7**0**
• Brassieres (water washable) must be placed in a
delicates bag. Metal parts of the brassieres may
break through and tear other laundry items.
• Cashmilon, large volume items, and lightweight
clothes (lace-decorated clothes, lingerie, nylon
stockings, and synthetic fabrics) may float during
washing and not wash properly. Use the delicates
bag or wash them separately.
• Do not wash the delicates bag by itself without other
laundry. This can cause abnormal vibrations that
could cause the washer to move and result in injury.
WA**CG7**5**
CAUTION
Make sure to soak inflatable items (such as blankets,
and cotton-filled or microfiber quilts) in water before you
run a cycle.
• Inflatable items may damage the laundry or the
washer during the washing or spinning process.
• Regardless of the size, it is safer to wash blankets
or quilts one item at a time. This will also get them
cleaner. Two different-sized blankets in the same
load can cause the load to become unbalanced,
compromising the spinning process.
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Before you start
English30
To put a blanket in your washer
Fold the blanket as shown, and then put it below the plastic ring (A) at the top of the tub.
A
NOTE
Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get
unbalanced in the tub and cause poor spinning results.
• Separate the beddings by their type before washing.
- If an item is bulky and absorbs large amounts of water during washing, wash that item individually.
- Do not wash light items with items that hardly absorb water together.
- Do not wash duvets or comforters with their covers or bed sheets.
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English 31
STEP 4 Prewash (if necessary)
• To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly, let sit for a
minute, and then brush off carefully.
• Use powder or liquid detergents. Do not use soap. Soap can remain on the tub after washing.
• To prewash white socks, sleeves, and collars apply a little detergent, and then brush carefully.
CAUTION
Make sure the laundry is inserted completely.
• Any exposed part of the laundry can cause damage to the washer or the laundry itself or cause a water
leak.
• Make sure the laundry does not extend past the plastic ring at the top of the tub.
STEP 5 Determine the load capacity
Make sure the laundry does not extend past the plastic ring at the top of the tub. If it does, it can cause the
washing machine to wash improperly or cause damage to the washer or the laundry itself or cause a water
leak.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be
reduced.
For bedding or bedding covers, the recommended load capacity is 7.5 lb (3.5 kg) or less.
CAUTION
If the laundry is unbalanced and the “UB” information code is displayed, redistribute the load. Unbalanced
laundry can reduce spinning performance.
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Before you start
English32
STEP 6 Add the correct detergent type
The type of detergent you use - general purpose, specifically for woolens, etc. - depends on the type of
fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless
of the specific type of detergent you use, always use “low suds” HE laundry detergent which is designed for
automatic washers.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree
of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness,
contact your local water authority.
• Do not use detergent that tends to harden or solidify. This detergent may remain in the washer after the
rinse cycle, blocking the drain outlet.
Use HE detergent only
• For the best cleaning results, use a high efficiency
detergent such as Tide HE, Wisk HE, Cheer HE or
Gain HE*. High efficiency detergents contain suds
suppressors that reduce or eliminate suds. When
fewer suds are produced, the load tumbles more
efficiently and cleaning is maximized. (*Brand names
are trademarks of their respective manufacturers.)
WARNING
For best results, use HE detergents only. Do not use non-
HE detergent, organic detergent, natural detergent or
HE detergents with natural ingredients (such as vinegar,
baking soda).
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English 33
Detergent drawer guidelines
The washer provides a two-compartment dispenser for detergent and fabric softener. The bleach
compartment is located on the left side of the tub.
B
A
C
A. Softener compartment: Add a recommended
amount of fabric softener into the softener
compartment.
B. Detergent compartment: Apply a recommended
amount of liquid detergent into the compartment.
To use a powdered detergent, remove the liquid
detergent container. The washer does not dispense
the powdered detergent from the liquid detergent
container.
C. Bleach compartment: Add bleach as instructed by
the manufacturer.
NOTE
• Do not pour color-safe bleach into the bleach
compartment.
• Use the softener compartment only for liquid fabric
softeners.
CAUTION
• Do not open the detergent drawer while the washer is operating.
• Do not put a tablet or capsule type detergents into the detergent drawer. Put them directly into the
drum.
• Do not use a ball type detergent.
• To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or
detergent) must be diluted with water before being added.
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Before you start
English34
To add washing agents to the detergent drawer
1. Open the lid.
2. Slide open the detergent drawer.
3. Add liquid laundry detergent to the liquid detergent
container in the main wash compartment.
CAUTION
Make sure the liquid detergent container is inserted in
the main wash compartment.
NOTE
• Do not add powdered laundry detergent or other
powdered laundry agents to the liquid laundry
container.
• To use powdered detergents, see To use powdered
detergent on page 35.
4. Add fabric softener to the softener compartment.
CAUTION
• Powdered fabric softener is not recommended. Use
liquid fabric softener only.
• Concentrated fabric softener must be diluted with
water before being added.
• Do not add detergent to the softener compartment.
5. Close the detergent drawer.
NOTE
• Do not exceed the max line when adding cleaning agents.
• It is normal for a small amount of water to remain in the detergent compartment at the end of a cycle.
• When adding color-safe bleach, we recommend that you use liquid detergent.
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English 35
To use powdered detergent
First, remove the provided liquid detergent container
from the detergent compartment. Then, add powdered
detergent to the detergent compartment according to
the detergent manufacturer’s instructions.
CAUTION
Do not add powdered detergent to the liquid detergent
container.
To use the bleach compartment
Add only liquid chlorine bleach to the bleach
compartment. Do not exceed the max line.
CAUTION
Do not add undiluted liquid chlorine bleach directly to
the load or to the tub. This may cause fabric damage.
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English36
Operations
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating
this appliance.
Control panel
WA5*CG715***
01
02
03 04 05 06
13
14
07 10
08 12
09 11
WA5*CG710***
01
02
03 04 05 06
13
14
07 10
08 11
09 12
01 Cycle Selector
Turn the dial to select a cycle. (For more information about wash cycles, see
page 42.)
02 Display
The display shows current cycle information and estimated time remaining, or
an information code if the washer needs to be checked.
03 Temp.
Press to change the water temperature for the current cycle.
•
Hot (Level 5): Whites and heavily soiled, colorfast items.
• (Level 4): Warm temperature for colorfast items.
• (Level 3): Moderately soiled, colorfast items; most wrinkle-free items.
• Cool (Level 2): Brightly colored, very lightly soiled items.
• Cold (Level 1): No warm water is supplied.
04 Rinse Press to change the rinse count for the current cycle.
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English 37
05 Spin
Press to change the spinning speed for the current cycle.
•
High (Level 5): Extends the spinning process to effectively remove
moisture from the load. This level uses a stronger spinning process to
remove moisture, so it is not suitable for wrinkle-free or non-iron fabrics, or
overloads.
• (Level 4): Underwear, t-shirts, jeans, and sturdy cottons.
• (Level 3): Jeans, wrinkle-free or wash-and wear items, and synthetics.
• (Level 2): Delicate items that require a lower spinning speed.
• No Spin (Level 1): The drum does not spin after the final drain process.
Rinse hold (All indicators are off): The final rinse process is suspended so that
the laundry remains in the water. To unload the laundry, run a drain or spin
cycle.
Spin Only: To run the Spin Only cycle, press Spin for 3 seconds. When the cycle
time and spinning speed appear, press Spin repeatedly until a desired spinning
speed is selected. Then, press and hold Start/Pause (Hold to Start) to start the
cycle. The spinning time depends on the selected cycle.
06 Soil
Press to change the soil level for the current cycle.
•
Heavy (Level 5): For extremely soiled loads.
• (Level4): For heavily soiled loads.
• (Level 3): For moderately soiled loads. This setting is best for most loads.
• (Level 2): For lightly soiled loads.
• Light (Level 1): For barely soiled loads.
07 Pre Soak
Press to add 18 minutes of soaking time at the start of the wash cycle for
better stain removal.
08 Delay End
Set the washer to finish your wash automatically at later time. Choose a delay
of between 1 to 24 hours (in 1 hour increments). (For more information about
Delay End, see page 45.)
09 Super Speed
Press to shorten the washing time of the NORMAL, HEAVY DUTY, PET CARE
WASH or WHITES cycles. Shortened time may differ depending on the cycle,
load, and options.
10 Fabric Softener
Press to add an additional rinse at the end of the cycle for more thorough
removal of laundry additives and perfumes.
11 Smart Control
After connecting the washer to your home network using the SmartThings
app, you can control the washer remotely. When started, the Smart Control
indicator blinks and the front door locks. The washer enters waiting mode and
waits for remote commands. (For more information about Smart Control, visit
the SmartThings app page.)
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Operations
English38
12 Deep Fill
Use this option where extra water is needed.
NOTE
• The cycle time will be extended when you use this function.
• Enabling this function in the NORMAL cycle will automatically change the
wash cycle to DEEP WASH.
13 Power Press to turn the washer on or off.
14 Start/Pause (Hold
to Start)
Press and hold to start operation or press to stop operation temporarily.
Icon description
Garment+
• This icon indicates you can add or take out items after a cycle has started.
• To add or take out items, press Start/Pause (Hold to Start) to pause the
cycle, and then open the lid. To resume the cycle, close the lid, and then
press and hold Start/Pause (Hold to Start).
Lid Lock
• This icon indicates the lid is locked and cannot be opened.
• The lid locks automatically during a cycle and this indicator turns on.
• You can open the lid when this icon disappears.
SELF CLEAN
reminder
• This icon indicates that you should clean the drum using the SELF CLEAN
cycle.
• After every 20 cycles, this icon appears for an hour and then turns off
automatically. The icon will appear for 5 more cycles, turn off, and then will
not appear for another 20 cycles.
Child Lock
• This icon indicates that Child Lock is on.
• For more information about Child Lock, see page 46.
Sound Off • This icon indicates that the sound is off
Wi-Fi • This icon indicates that the washer is connected to Wi-Fi.
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English 39
Simple steps to start
1
2
3
4
5
1. Press Power to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary.
4. Select desired options as necessary.
5. Press and hold Start/Pause (Hold to Start).
To change the cycle during operation
1. Press Start/Pause (Hold to Start) to stop operation.
2. Select a different cycle, and repeat steps 2-3 above if necessary.
3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.
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Operations
English40
Cycle overview
NOTE
The washer detects the weight of the items and automatically adjusts the optimal water level, washing
time, rinse counts, and spin counts. (This may not be applicable on some cycles.)
Cycle Description
NORMAL
• For cottons, bed linens, table linens, underwear, towels, or shirts. The
washing time and the number of rinses are automatically adjusted
according to the load.
HEAVY DUTY • For sturdy, colorfast fabrics, heavily soiled items.
PET CARE WASH
(WA54CG7550**)
• For cleaning pet-related items and clothes.
• This cycle is set to use high-temperature water as default. Therefore, it is
recommended to wash items made of cotton. Wool, silk, lace, velvet, or
dark-colored clothes may be deformed or discolored.
• For items with fillings, such as cushions, remove the fillings and wash
only the covers.
CAUTION
• Remove the pet hair on items and clean the pet hair filter before every
wash cycle to maximize the effectiveness of the cycle and prevent the
pet hair from remaining in the tub, contaminating other items.
• There might be pet hair and foreign matter in the tub after completing
the wash cycle. Remove foreign matter with a dry cloth.
• Do not wash pet-related items that contain hard or plastic materials,
which can cause noise or damage the inside of the tub.
• Some old and tough stains and odors on the items may not be
completely removed even after using this cycle.
• Do not wash pet-related items that contain electrical parts.
ACTIVEWEAR
(WA55CG7500**)
• For exercise wear such as sports jerseys, training pants, shirts/tops and
other performance clothing. This cycle provides effective soil removal
with gentle action for special fabric care.
WHITES • For white items. You can wash with or without bleach.
COLORS
• Featuring additional rinses and reduced spinning to ensure that the
laundry is washed gently and rinsed thoroughly.
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English 41
Cycle Description
BEDDING/WATERPROOF
• For bulky and large items, such as comforters, blankets, and sheets,
and waterproof or water resistant items. When washing comforters, use
liquid detergent.
CAUTION
• Do not wash waterproof items and non-waterproof items together.
• Check the specification label on each item to see if the item is
waterproof.
• Use the BEDDING/WATERPROOF cycle for waterproof or water-resistant
items such as plastic mats, ski pants, raincoats, and comforters which
hardly absorb water.
DELICATES
• For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.
• For best performance, use liquid detergents.
QUICK WASH
• For lightly soiled garments needed quickly.
• For best performance, recommended load is 4 lb. or lower.
DEEP WASH • Use more water in washing and rinsing.
RINSE+SPIN
• For loads that need rinsing and spinning only.
• You can also select this cycle for additional rinsing and spinning after
running other cycles.
SELF CLEAN
• Cleans the drum by removing dirt and bacteria from the drum.
• Perform once every 20 washes.
• Make sure the drum is empty.
DOWNLOADED
• Select to choose from more cycles available on the SmartThings app on
your smartphone.
• Available cycles: PERM PRESS, WOOL, ECO COLD, DENIM, POWER RINSE.
• Factory setting: PERM PRESS.
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Operations
English42
Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting Temp. Rinse Spin Soil
: factory setting 5: Hot (Level 5) 5: 5 times (Level 5) 5: High (Level 5) 5: Heavy (Level 5)
: can be selected 4: (Level 4) 4: (Level 4) 4: (Level 4) 4: (Level 4)
3: (Level 3) 3: (Level 3) 3: (Level 3) 3: (Level 3)
2: (Level 2) 2: (Level 2) 2: (Level 2) 2: (Level 2)
1: Cold (Level 1) 1: 1 time (Level 1) 1: No Spin (Level 1) 1: Light (Level 1)
Cycle
Temp. Rinse
5 4 3 2 1 5 4 3 2 1
NORMAL
HEAVY DUTY
PET CARE WASH
(WA54CG7150**, WA53CG7155**)
ACTIVEWEAR
(WA55CG7100**, WA54CG7105**)
–
WHITES
COLORS
–
BEDDING/WATERPROOF
DELICATES
–
QUICK WASH
DEEP WASH
RINSE+SPIN
– – – – –
SELF CLEAN
– – – – – – –
–
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English 43
Cycle
Spin Soil
5 4 3 2 1 5 4 3 2 1
NORMAL
–
HEAVY DUTY
PET CARE WASH
(WA54CG7150**, WA53CG7155**)
ACTIVEWEAR
(WA55CG7100**, WA54CG7105**)
–
– –
WHITES
COLORS
BEDDING/WATERPROOF
–
DELICATES
– –
– – – –
QUICK WASH
DEEP WASH
RINSE+SPIN
– – – – –
SELF CLEAN
– –
– – – – – – –
Cycle
Options
Pre Soak Fabric Softener Deep Fill Super Speed
NORMAL
–
HEAVY DUTY
PET CARE WASH
(WA54CG7150**, WA53CG7155**)
ACTIVEWEAR
(WA55CG7100**, WA54CG7105**)
–
WHITES
COLORS
–
–
BEDDING/WATERPROOF
– –
DELICATES
–
–
QUICK WASH
–
–
DEEP WASH
–
RINSE+SPIN
–
–
SELF CLEAN
– – – –
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Operations
English44
Special features
Active Waterjet (for prewash)
You can use the Active Waterjet function to hand-wash
your items before you put them in the washer.
1. Press Power to turn on your washer.
2. Open the lid.
3. Press Active Waterjet to supply water.
4. Hand-wash the items.
5. When done, press Active Waterjet again to stop the
water.
NOTE
If you want to hand-wash while the washer is operating,
press Start/Pause (Hold to Start) to stop operation, and
then follow steps 1-4 above.
NOTE
• The Active Waterjet function stops operating automatically when the washer detects the maximum
water level.
• The Active Waterjet function stops operating automatically 5 minutes after it begins. To add more water,
press Active Waterjet again to resupply water.
• If the Active Waterjet function is activated immediately after the washer turns on, the washer will spray
water for 1 second before supplying water through the Active Waterjet outlet.
• To drain water added by the Active Waterjet function, turn the power off. Water will be drained
automatically for few minutes, and then you can turn the power on again when the water is completely
drained.
CAUTION
• Do not block the Active Waterjet outlet with hands. Water may leak outside the tub, causing a system
failure.
• Do not use the Active Waterjet to wash shoes, food, or pets.
• Due to differences in air pressure, water coming from the Active Waterjet may splatter when you first
activate it.
• Make sure the lid is closed tightly before you start a load of laundry.
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English 45
Delay End
You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to
24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.
1. Select a cycle. Then, change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press and hold Start/Pause (Hold to Start).
4. To cancel Delay End, restart the washer by pressing Power.
Real-life case
You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the
current cycle with a 3-hour setting, and then press and hold
Start/Pause (Hold to Start) at 2:00 pm. The
washer starts operating at 3:00 pm and ends at 5:00 pm. Provided below is the time line for this example.
2:00 pm
Set Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
Sound Off
You can turn on or off the sound from the washing machine. Please note that this setting does not affect
the sound that notifies information codes.
• To mute the sound, hold down
Super Speed for 3 seconds.
• To unmute the sound, hold down again for 3 seconds.
ATC (Auto Temperature Control)
ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor.
It is designed to maintain certain washing temperatures for best results.
NOTE
• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal
because the machine is designed to reduce power consumption. In these cycles, the water temperature
for Level 5 is similar to bath-water temperatures, and Level 3 is similar to comfortable swimming pool
temperatures.
• To wash clothes at a specific temperature, you must choose a different cycle first.
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Operations
English46
Child Lock
The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside
the tub.
Activating the Child Lock function
Press and hold
Temp. and Rinse simultaneously for approximately 3 seconds.
• When you activate the Child Lock function, the
Child Lock indicator blinks.
Using the Child Lock function
If the lid is opened when the Child Lock function is on, “
dC” is displayed and an alarm sounds.
• If the water level in the tub is above the safe water level, “
dC” is displayed on the LED display and the
washer starts to drain water by force after 30 seconds.
• If the water level in the tub is above the safe water level and the Child Lock function is turned on while
the lid is open, “CL” is displayed on the LED display, even if the washer is turned off, and the washer
drains water by force.
• When Child Lock is on and the washer is off, if the water in the tub is above the safe water level and the
lid is opened, “CL” is displayed on the LED display. No alarm sounds, but the washer drains the water.
When the draining operation finishes, the power automatically turns off again.
• If you activate the Child Lock function while the washer is running, the Start/Pause (Hold to Start)
button will not work.
• After the compulsory drain, “CL” blinks at 1 second intervals and the washer enters the “CL” mode.
(When the washer is in the “CL” mode, only the Power button works.)
• To cancel the “CL” mode, turn the power off and then on again.
• To cancel the “dC” mode, deactivate the Child Lock function. To deactivate the Child Lock function, press
and hold Temp. and Rinse simultaneously for at least 3 seconds.
Deactivating the Child Lock function
Press and hold both
Temp. and Rinse simultaneously for approximately 3 seconds.
• When you deactivate the Child Lock function, the
Child Lock indicator is turned off.
• The Child Lock function prevents children or the infirm from accidently operating the washer and
injuring themselves.
WARNING
If a child enters the washer, the child may become trapped and suffocate.
CAUTION
• Once you have activated the Child Lock function, it continues working even if the power is turned off.
• Forcing the lid open can result in injury or damage to the product.
NOTE
To add laundry after you have activated the Child Lock function, you must first deactivate the Child Lock
function.
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English 47
DOWNLOADED cycle
You can choose from more cycles available on the SmartThings app on your smartphone.
1. On your smartphone, select the DOWNLOADED cycle.
- You can choose from PERM PRESS, WOOL, ECO COLD, DENIM, and POWER RINSE.
2. Press Power on your washer.
3. Turn the Cycle Selector to DOWNLOADED.
4. Press and hold Start/Pause (Hold to Start).
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Operations
English48
SmartThings
Wi-Fi connection
On your smartphone, go to
Settings and turn on the wireless connection and select an AP (Access Point).
• This appliance supports the Wi-Fi 2.4 GHz protocols.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app by
searching for “SmartThings”. Download and install the app on your device.
NOTE
The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow
the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone user
automatically logs in.
To register your appliance to SmartThings
1. Make sure your smartphone is connected to a wireless network. If not, go to Settings and turn on the
wireless connection and select an AP (Access Point).
2. Open SmartThings on your smartphone.
3. If you see the message, “A new device is found.”, select Add.
4. If no message appears, select + and select your appliance in a list of devices available. If your appliance
is not listed, select Device Type > Specific Device Model, and then add your appliance manually.
5. Register your appliance to the SmartThings app as follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to SmartThings.
b. When registration is complete, your appliance appears on your smartphone.
If you're moving out, we recommend you completely wipe the appliance and do a network reset on it before
you leave it behind.
If you're moving in, the easiest way to take control and remove the previous user's access is to add it to
SmartThings yourself. But if you don't plan on using SmartThings, a network reset should be performed to
protect your privacy. In rental properties, there’s a regular change of ownership. To ensure resident privacy,
Wi-Fi and/or other connectivity settings should be reset at each change of resident. Please refer to factory
reset instructions in this manual.
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Smart Care
To enable this function, you must first download the Samsung Smart Washer/Dryer app from the Play Store
or the App Store and install it on a mobile device that has a camera function. The Smart Care function has
been optimized for Galaxy and iPhone mobile devices (applicable models only).
1. When the washer detects an issue to check, an information code appears on the display. To enter Smart
Care mode, press and hold Soil for 3 seconds.
2. The washer starts the self-diagnosis procedure and displays an information code if a problem is
detected.
3. Run the Samsung Smart Washer/Dryer app on your mobile device, and then tap Smart Care.
4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face
each other. The information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the
problem with applicable solutions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer's display reflects light, the app may fail to recognize the information code.
• If the app fails to recognize the information code, you can enter the code manually on the app.
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English50
Maintenance
Keep the washer clean for best performance and to lengthen its life cycle.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control
board, heat sink, motor, inlet valve, heater, and pump.
SELF CLEAN
Certain usage and environmental conditions may result in some residue build-up or odor in the washer
tub. To prevent this build-up of residue or odor causing bacteria and keep your washer tub fresh and clean,
perform the SELF CLEAN cycle at least once a month or every 20 cycles. Perform the recommended
procedure below when using the SELF CLEAN cycle.
1. Remove all items from the washer tub and ensure the tub is empty. Laundry left in the tub during the
SELF CLEAN cycle may be damaged.
2. Press Power to turn on the washer.
3. Turn the Cycle Selector to SELF CLEAN.
4. Press and hold Start/Pause (Hold to Start).
NOTE
• The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot be changed.
• In the case where residue is present in the washer tub, add 1 cup (8 fl.oz, 240ml) of liquid chlorine bleach
to the bleach compartment before you start the SELF CLEAN cycle.
• Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle. If necessary, run a
RINSE+SPIN cycle after the SELF CLEAN cycle has completed to help remove any remaining residue.
CAUTION
• Check the washer tub before using the SELF CLEAN cycle. Remove any remaining water in the tub by
running a SPIN ONLY cycle prior to starting the SELF CLEAN cycle.
• If there is chlorine bleach left in the washer tub for an extended period of time, rust can occur.
SELF CLEAN reminder
• After 20 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on
the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The
next reminder will not appear until another 20 cycles have been completed.
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Cleaning the exterior
1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your
washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow
the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as
recommended below:
- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not
spray cleaners directly on the panel.
- Cabinet – Clean with soap and water.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial
residue that may remain in your washer as a result of washing clothes.
CAUTION
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent
stains on your washer or laundry.
NOTE
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
Care for an extended period of non-use
Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused
for a long period of time, follow the directions below:
1. Press Power, and then turn the Cycle Selector to QUICK WASH.
2. Empty the drum, and then press and hold Start/Pause (Hold to Start).
3. When the cycle is complete, close the water taps and disconnect the water hoses.
4. Turn off the washer, and then unplug the power cord.
5. Open the door to let air circulate through the drum.
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Maintenance
English52
Pet hair filter (applicable models only)
NOTE
Clean the pet hair filter before every wash cycle to maximize the effectiveness of the PET CARE WASH cycle.
1. Press down the upper area of the filter case to
remove.
2. Unlock the cover, and clean the filter with running
water and a brush.
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CAUTION
If a sharp object is caught in the filter, open the filter and
remove the object by pushing it out from the inside to
avoid damaging the filter.
3. When cleaning is complete, close the cover and
reinsert the filter case to the original position. You
will hear a clicking sound when the filter case fits in.
CAUTION
Properly attach the filter. If not, the filter may fall out
during the operation.
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Maintenance
English54
Cleaning the mesh filter
Clean the mesh filters in the water inlets once or twice a year.
1. Turn off the washer, and then unplug the power cord.
2. Close the water taps.
3. Loosen and disconnect the water hoses from the
back of the washer. Cover the end of each hose with a
cloth or towel to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet
valves.
5. Thoroughly clean the mesh filters in water.
6. Completely dry the mesh filters. Do not dry in direct
sunlight.
7. Reinsert the mesh filters, and then reconnect the
water hoses.
8. Open the water taps.
NOTE
If a mesh filter is clogged, the “4C” information code appears on the washer’s display screen.
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Cleaning the detergent drawer
1. Fully pull out the detergent drawer.
2. To remove, pull the detergent drawer while pushing
the ends of each side in.
3. Remove the inserts from the compartments. Rinse
the inserts and the drawer in warm water and clean
with a soft brush.
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Maintenance
English56
4. Clean the drawer opening thoroughly with a small,
non-metallic brush.
CAUTION
Do not spray water into the detergent drawer recess.
It may cause electronic shock or fire. Unplug power if
necessary.
NOTE
• Make sure the drawer recess is completely dry before
inserting the detergent drawer.
• Tightly attach the tops of both compartments before
inserting them back into the drawer.
A
B
5. Return the inserts to the proper compartments.
Replace the drawer by placing the drawer rail (A) on
the compartment rail (B) while tilting the drawer
downward.
6. Fully push the drawer back to close.
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Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the suggestions.
Problem Action
Does not turn on.
• Make sure your home electrical system is providing electrical power
that matches the requirements of the washer. See page 18.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
• If you have turned the power off to drain the water added by the
Active Waterjet function, power does not turn on until the water is
completely drained.
Does not start.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause (Hold to Start) to start the
washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock, and then does a quick drain.
• Was the door opened during the spinning cycle? Close the door, and
then press or tap Start/Pause (Hold to Start) to resume.
• The machine has entered Standby, has paused, or is in a soaking
cycle. Please wait.
• Check the fuse or reset the circuit breaker.
Water is not supplied.
• Make sure you press or tap Start/Pause (Hold to Start) after selecting
the cycle and options.
• Make sure the water taps are open.
• Are the mesh filters in the water inlets clogged? Clean the mesh
filters by brushing with a toothbrush. See page 54.
• Is the water supply cut off? If the water supply is cut off, close the tap
and power off.
• Straighten the water supply hoses.
• Open and close the door, and then press or tap Start/Pause (Hold to
Start).
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than expected,
use the level selector to adjust the water level.
After a cycle, detergent
remains in the automatic
dispenser.
• Make sure the washing machine is running with sufficient water
pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
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Troubleshooting
English58
Problem Action
Vibrates excessively or
makes noise.
• Make sure the washing machine is on a level floor. If the floor is not
level, use the levelling feet to adjust the washing machine.
• Make sure the washing machine is not contacting any other object.
• Make sure the laundry load is balanced.
• Make sure the laundry is spread evenly in the washing machine.
Spread out the laundry evenly and start again.
• Make sure the space around the washing machine is free of objects.
• Humming is produced normally during operation.
• Objects such as coins can cause noise. Remove these objects from the
washing machine after washing is complete.
Stops.
• Make sure the washer's power cord is fully plugged in and the circuit
is live.
• Check the fuse or reset the circuit breaker.
• Close the door, and then press or tap Start/Pause (Hold to Start) to
start the washing machine. For your safety, the washing machine will
not spin unless the door is closed.
• Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock, and then does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the
washing machine may start.
• Make sure the inlet hose filters at the taps are not clogged.
Periodically clean the filters. See page 54.
• This problem can occur temporarily due to low voltage in your
household electrical system. It will be resolved when the voltage
returns to normal.
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps. Flush
the water lines.
• Disconnect the hoses and clean the mesh filters. The water inlet
mesh filters may be clogged. See page 54.
• While the washing machine fills, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of the automatic
temperature control feature as the washing machine determines the
water temperature.
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Problem Action
Door (Lid) locked or will not
open.
• While the washing machine is operating, press or tap Start/Pause
(Hold to Start) to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
Does not drain and/or spin.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain models
only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and then press or tap Start/Pause (Hold to Start).
For your safety, the washing machine will not spin unless the door is
closed.
Load is wet at the end of the
cycle.
• Use the High or Extra High spin speed cycle. (Applicable model only)
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
Leaks water.
• Make sure all hose connections are tight.
• Make sure the water supply hoses' rubber washers are in the correct
position. Screw the hoses on tightly again. See pages 21 through 23.
• Make sure the end of the drain hose is correctly inserted and secured
to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Make sure the water supply hose is not kinked.
• If the water supply pressure is too strong, water may leak. Close the
water tap a little.
• Make sure water is not leaking from the water tap. If it is, repair the
water tap.
Excessive suds.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
• Don't use Non-HE detergent.
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Troubleshooting
English60
Problem Action
The spin basket or drain/
supply hose is frozen.
• Use warm water to help loosen the water supply hoses and drain
hose, and then disconnect them. Soak them in warm water.
• Fill the spin basket with warm water, and then wait for about 10
minutes.
• Put a hot towel on the drain hose connector.
• Reconnect the water supply hoses and drain hose, and then check if
water is supplied properly.
Water drains out
immediately.
• Make sure the drain hose is not clogged, and is hung over the drain
hose hook. Fill the spin basket halfway with water, and try spinning
again.
• Lift the end of the drain hose to prevent water from draining. Fill the
spin basket halfway with water, and then run the Spin cycle after
releasing the drain hose.
• Make sure the drain hose is installed correctly. See pages 23 and 24.
Adjust the position of the drain hose as instructed.
Stains on clothes.
• Select an appropriate cycle for the laundry. Use the HEAVY DUTY
cycle for stained clothes.
• Apply a recommended amount of detergent as instructed by the
detergent manufacturer.
• Clean the magic filter (if it comes with your washer) on a regular basis.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run a SELF CLEAN cycle to sanitize periodically.
• Dry the washing machine interior after a cycle has finished.
Thumping sound
• Heavy wash loads may cause a thumping sound, and it is normal.
• If the thumping sound continues, the washer may be out of balance.
Stop the washer and redistribute the load in the washer.
If a problem persists, contact a local Samsung service center.
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Information codes
The washer may display information codes to help you understand what is occurring with your washer
better.
Code Meaning
1C
The Water Level sensor is not working properly.
• Turn off the washer, unplug it, wait 30 seconds, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
NOTE
If the washer displays “1C”, the washer will automatically drain for 3 minutes. During
this time, the
Power button is inoperative.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly connected.
• Clean the mesh filter as it may be clogged.
• Make sure water hoses are not kinked.
NOTE
If the washer displays “4C”, the washer will automatically drain for 3 minutes. During
this time, the Power button is inoperative.
4C2
• Make sure the cold water supply hose is firmly connected to the cold water tap.
If it is connected to the hot water tap, laundry may be damaged when some
cycles are run.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the connection
type.
• Clean the mesh debris filter as it may be clogged.
• Make sure the drain hose is straight all the way to the drain system.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
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Troubleshooting
English62
Code Meaning
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check if power is supplied properly.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
9C2
Low voltage detected.
• Check if the power cord is plugged in.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
AC6
Inverter Communication problem.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
HC
High temperature heating check.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
LC
Check the drain hose.
• Make sure the end of the drain hose is positioned correctly.
• Make sure the drain hose is not clogged.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
NOTE
When the washer displays “LC”, the washer drains for 3 minutes. During this time,
the Power button is inoperative.
OC
Water overflowed.
• Restart after spinning.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
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Code Meaning
PC
When position of the clutch can't be detected.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
PC1
After position of the clutch is detected, if the signal from the clutch hall is incorrect.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and a
“
Ub” check message will appear in the display.
Ur
Display for additional rinsing.
• Appears when additional rinsing cycle senses that tub is unbalanced.
• Press any button/key to release the display.
8C
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
• If the problem continues, call for service.
dn
Firmware update is in progress through SmartThings.
• To use the product, wait about 30 minutes until the firmware update completes.
(The time required to complete the firmware update may vary depending on
your Internet connection.)
• This code will remain on the display, regardless of power on and off, until the
firmware update is complete.
For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG).
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Specifications
Fabric care chart
The following symbols provide garment care
direction. The clothing care labels include
symbols for drying, bleaching, drying and ironing,
or dry cleaning when necessary. The use of
symbols ensures consistency among garment
manufacturers of domestic and imported items.
Follow care label directions to optimize garment
life and reduce laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle resistant/
Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot
Warm
Cold
NOTE
The temperature range for Hot is 135 °F (57 °C) or
below, 95 °F (35 °C) or below for Warm, and 68 °F
(20 °C) or below for Cold. Wash water temperature
must be a minimum of 60 °F (16 °C) for detergent
activation and effective cleaning.
Bleach
Any bleach (when needed)
Only non-chlorine (color-safe) bleach
(when needed)
Tumble dry
Normal
Permanent press/Wrinkle resistant/
Wrinkle control
Gentle/Delicates
Special instructions
Line dry/Hang to dry
Drip dry
Dry flat
Heat setting
High
Medium
Low
Any heat
No heat / Air
Iron dry or steam temperatures
High
Medium
Low
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Warning symbols for laundering
Do not wash
Do not wring
Do not bleach
Do not tumble dry
No steam (added to iron)
Do not iron
Dry-clean
Dry-clean
Do not dry-clean
Line dry/Hang to dry
Drip dry
Dry flat
Helping the environment
• Your washer is manufactured from recyclable materials. If you decide to dispose of it, please observe
local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected
to a power source. Remove the lid so that animals and small children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
• Use stain removal products and bleaches before the wash cycle only when necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the program
used).
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Specifications
English66
Declaration of conformity
This appliance complies with UL2157.
Specification sheet
Type Top loading washer
Model name
WA55CG7100**
WA54CG7150**
WA54CG7105**
WA54CG7150**
WA53CG7155**
Water pressure (psi (kPa)) 20-116 (137-800) 20-116 (137-800)
Spin revolution 750 rpm 750 rpm
NET weight (lb (kg)) 134.5 (61.0) 136.7 (62.0)
Power consumption Washing 120 V 700 W
NOTE
You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
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LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by
SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period,
starting from the date of original purchase, of:
Parts and labor : One (1) year
Stainless tub part (Part Only) : Three (3) years
Washing motor follow motor type
• Washing DIT (Digital Inverter Motor) motor part (Part Only):
- Ten (10) years
- Twenty (20) years: Limited to “U.S.-assembled” washers only
• Washing AC motor part (Part Only):
- Five (5) years
This limited warranty is valid only on products purchased and used in the United States that have been
installed, operated, and maintained according to the instructions attached to or furnished with the product.
To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number
provided below for problem determination and service procedures. Warranty service can only be performed
by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period
at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic
area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of
the product to and from an authorized service center. If the product is located in an area where service by a
SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring
the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded,
at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or
replace the product with a new or reconditioned product. SAMSUNG may also replace any part covered
by this warranty with a new or reconditioned part. Replacement parts and products are warranted for the
remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced
parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
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LIMITED WARRANTY (U.S.A.)
English68
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal
household, noncommercial use of this product and shall not cover the following: damage that occurs in
shipment, delivery, installation, and uses for which this product was not intended; damage caused by
unauthorized modification or alteration of the product; product where the original factory serial numbers
have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage
including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse,
misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of
equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external
wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical
line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the
product according to instructions; in-home instruction on how to use your product; and service to correct
installation not in accordance with electrical or plumbing codes or correction of household electrical or
plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these
excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered
by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these
issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or
exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights,
which vary from state to state.
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English 69
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF
THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG
SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES,
LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives
you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or
guarantee given by any other person, firm, or corporation with respect to this product shall be binding on
SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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English70
Warranty (CANADA)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
(SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by
SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
Parts and labor : One (1) year
Washing motor follow motor type
• Washing DIT (Digital Inverter Motor) motor part (Part Only):
- Ten (10) years
- Twenty (20) years: Limited to “U.S.-assembled” washers only
• Washing AC motor (Part Only):
- Five (5) years
This limited warranty begins on the original date of purchase, and is valid only on products purchased
and used in the Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem
determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the
warranty period at no charge, subject to availability within the Canada. In-home service is not available in
all areas.
To receive in-home service, product must be unobstructed and accessible to the service agent. If service
is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized
service center.
SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated
herein, with new or reconditioned parts or products if found to be defective during the limited warranty
period specified above. All replaced parts and products become the property of SAMSUNG and must
be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or
ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials
and workmanship encountered in normal, noncommercial use of this product and shall not apply to
the following: damage that occurs in shipment; delivery and installation; applications and uses for
which this product was not intended; altered product or serial numbers; cosmetic damage or exterior
finish; accidents, abuse, neglect, fire, water, lightning, or other acts of nature or God; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result
in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and
failure to follow operating instructions, maintenance and environmental instructions that are covered
and prescribed in the instruction book; product removal and reinstallation; problems caused by pest
infestations. This limited warranty does not cover problems resulting from incorrect electric current,
voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing
installation errors. SAMSUNG does not warranty uninterrupted or error-free operation of the product.
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English 71
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR
IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS
PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE
OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO
PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND
TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND
STATES YOUR EXCLUSIVE REMEDY.
Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
This warranty gives you specific rights, and you may also have other rights, which vary from province to
province.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty.
Please contact your Samsung call agent for help with any of these issues.
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Scan this with your smartphone
QUESTIONS OR COMMENTS?QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-SAMSUNG(726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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