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Samsung QA85QN900CGXXP User Manual
Page 15
Samsung QA85QN900CGXXP 85" Neo QLED 8K QN900C Smart TV
E-Manual - Page 15
For QA85QN900CGXXP.
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Network
Establishing A Wired Network Connection
Establishing A Wireless Network Connection
Checking The Network Connection Status
Resetting Your Network
Turning On The TV With A Mobile Device
Connecting An IP Control Device To The TV
Allowing To Connect A Wireless Network
Allowing To Connect The WiFi Direct
Changing The Name Of The TV
Displaying Your Mobile Device Screen On The TV
Using Screen Sharing (Smart View)
Using Apple AirPlay
Using Screen Sharing (Tap View)
Enabling Tap View
Connecting To A Network Via A Mobile Dongle (For India Only)
Connection Cables For External Devices
ADB (Auto Data Backup) Functions (For India Only)
How To Use ADB (Auto Data Backup)
Switching Between External Devices Connected To The TV
Editing The Name And Icon Of An External Device
Using Additional Functions
Connection Notes
Connection Notes For HDMI
Connection Notes For Audio Devices
Connection Notes For Computers
Connection Notes For Mobile Devices
Connection Notes For Portrait Mode
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV/The Frame/S9*C Series/CU8 Series/ CU77** Model)
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Connecting An External Device Through Anynet+ And Using Their Menus
Read Before Connecting An Anynet+ (HDMICEC) Device
Controlling The TV With A Keyboard, Mouse Or Gamepad
Connecting A USB Keyboard, Mouse Or Gamepad
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
Using The Keyboard And Mouse
Using The Gamepad
Using The Controller
Setting Up The Input Devices
Entering Text Using The OnScreen Virtual Keyboard
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
Smart Features
Using Smart Hub
Displaying The Home Screen
Launching Smart Hub Automatically
Launching The Last Used App Automatically
Launching Samsung Business TV App Automatically
Automatic Mirroring From Multi View
Automatic Casting In Multi View
Launching Multi View Automatically When Rotating
Testing Smart Hub Connections
Resetting Smart Hub
Using Ambient Mode
Entering The TV Viewing Screen From Ambient Mode
Using Art Mode
About The Art Home Screen
Import Images From USB Memory
Using Art Mode With The SmartThings App
Precautions When Using Art Mode
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Signing In To A Samsung Account
Creating A New Account
Managing Your Samsung Account
Using Workspace
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection To Screen
Connecting A Remote PC
Playing Multimedia Content On A Remote PC
Using Samsung DeX
Using Microsoft 365
Adding The Web Service
Using Web Service
Using The Apps Service
Installing An App
Launching An App
Managing Installed Apps
Using The EManual
Launching The EManual
Using The Buttons In The EManual
Using The Internet
Using SmartThings
SmartThings Quick Access
Use The SmartThings Hub Features
Register And Manage Devices Via SmartThings
Use The Screen's Sensors Via SmartThings
Control SmartThings With Bixby
Control The Display Device From The Mobile SmartThings App
Using The Samsung Smart Upgrade (For India Only)
Registering Smart Upgrade
Using Smart Upgrade
Troubleshooting
Playing Pictures/video/music
Playing Multimedia Content On A PC Or Mobile Device
Playing Multimedia Content On A USB Device
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
Tune Station (MusicTV) Functions
How To Use Tune Station
Tune Station Registration
Launching Tune Station
Buttons And Functions Available While Playing Multimedia Content
Using Multi View
Using Bixby
Starting Bixby With Voice
Starting Bixby Using Buttons On The Samsung Smart Remote
Learning About The Explore Bixby Screen
Read Before Using Bixby
Provisions For Using Bixby
Using The Game Bar
Starting The Game Bar
Learning About The Game Bar
Using FreeSync
Setting The Super Ultra Wide Game View
Changing The Super Ultra Wide Screen Position
Configuring 144 Hz Game Settings
Troubleshooting Of The Game Screen And Audio Problems
TV Viewing And Recording
Using The Guide
About The Guide Screen
Using Additional Features From The Guide
Recording Programmes
The Instant And Timer Recording Options From The Guide
Recording While Watching A Broadcast
Using The Recording Schedule Management Screen
Setting Up Schedule Viewing
Using The Schedule Viewing Options From The Guide Screen
Using The Schedule Viewing Options While Watching A Programme
Using The Viewing Schedule Management Screen
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Accessing The Channel List
Using The Functions On The Channel List Screen
Using The Channel Edit Function
Accessing The Channel Edit Screen
Using The Channel Edit Functions
Using A Personal Favourites List
Creating A Favourites List
TVViewing Support Functions
Scanning For Available Channels
Selecting The Cable Network Search Option
Scanning For Available Channels On Standby Mode
Setting The Wakeup Time
Setting The Functions For The Service Provider
Viewing Broadcast Service Provider Info
Checking Digital Channel Signal Info And Strength
Selecting The Broadcasting Audio Option
Using Programme Rating Lock
Configuring Advanced Broadcasting Settings
Showing Common Interface Menu (For India Only)
Tuning Broadcast Signals Manually
Tuning Digital Channels
Tuning Analogue Channels
Finetuning Analogue Broadcasts
Transferring Channel List
Enabling/Disabling Edit Channel Numbers
Deleting CAM Operator Profile
Setting Satellite System
Changing Teletext Language
Selecting The Broadcast Audio Language
Showing TVkey Interface Menu
Postcode For Emergency Broadcasts
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Choosing A Picture Mode
Configuring Advanced Picture Settings
Picture Support Functions
Changing The Picture Size Settings
Setting The Viewing Environment For External Devices
Playing Games On An Optimised Screen
Setting The Game Mode Details
Using Input Signal Plus
Using HDMI Black Level
Configuring A Sound Mode And Expert Settings
Choosing A Sound Mode
Configuring Advanced Sound Settings
Using The Sound Support Functions
Selecting Speakers
Listening To The TV Through Bluetooth Devices
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
System And Support
Using The Time Functions And The Timers
Setting The Clock Automatically
Adjusting The Clock For DST And Time Zone
Changing The Current Time
Setting The Clock Manually
Using The Sleep Timer
Turning On The TV Using The On Timer
Turning Off The TV Using The Off Timer
Using The Power And Energy Saving Functions
Reducing The Power Consumption Of The TV
Using The Panel Care Functions
Setting The Panel Care (S9*C Series Only)
Updating The TV's Software
Updating Through The Network
Updating Through A USB Device
Updating The TV Automatically
Updating Through The Mobile Network
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Running The Accessibility Functions
Running Accessibility Shortcuts
Enabling Voice Guides For The Visually Impaired
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
Audio Description
The TV Screen Is Turned Off But Audio Continues
Enlarge The Screen
White Text On Black Background (high Contrast)
Setting The Screen To Black And White
Inverting The Screen Colour
Enlarging The Font (for The Visually Impaired)
Learning About The Remote Control (for The Visually Impaired)
Learning About The TV Menu
Watching TV Broadcasts With Subtitles
Selecting The Broadcasting Subtitle Language
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
Enlarging The Sign Language Screen For The Hearing Impaired
Configuring The Repeat Settings For Remote Control Buttons
App For The Visually Impaired (SeeColors App)
Using Voice Assistants On The TV
Select The Voice Assistant
Using Other Functions
Changing The Menu Language
Setting Up A Password
Selecting Usage Or Retail Mode
Setting Up The Button Lock
Setting Up The USB Lock
Setting Up The Zero Touch Configuration
Managing External Devices
Using AirPlay
Restoring The TV To The Factory Settings
HbbTV
Using A TV Viewing Card (“CI Or CI+ Card”) (For India Only)
Connecting The “CI Or CI+ Card” Via COMMON INTERFACE Slot With The CI CARD Adapter
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
Connecting The “CI Or CI+ Card”
Connecting The “CI Or CI+ Card” Via COMMON INTERFACE Slot
Using The “CI Or CI+ Card”
Teletext Feature
On The Samsung Smart Remote
On The Standard Remote Control
Typical Teletext Page
Precautions And Notes
Before Using The Recording And Timeshift Functions
Before Using The Recording And Schedule Recording Functions
Before Using The Timeshift Function
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Setting Up A Wireless Network Connection
Precautions For Wireless Network
Wireless Security Protocols
Read Before Playing Photo, Video Or Music Files
Limitations To The Use Of Photo, Video And Music Files
Supported Subtitles
Subtitle Formats
Video Formats With Subtitles
Supported Image Formats And Resolutions
Supported Music Formats And Codecs
Supported Video Codecs (QLED TV(except For Q6*C/Q7*C Series)/S9*C Series)
Supported Video Codecs (Q7*C Series, 85CU8 Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (Q6*C Series)
Supported Video Codecs (CU8 Series (except For 85CU8 Series))
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (CU7/BEC Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (The Frame (32LS03C Model))
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN7**C Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN8**C Series Or Higher)
Other Restrictions
Video Decoders
Audio Decoders
Read After Installing The TV
Picture Sizes And Input Signals
Installing An Antitheft Lock
Supported Resolutions For UHD Input Signals
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA861
Supported Resolutions For Video Signals
CTA861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions On Using Bluetooth
Suffix : Parental RatingThailand Only
Licences
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV (The Frame TV) Cannot Be Turned Off.
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically.
Unable To Find A Channel
The TV Image Does Not Look As Good As It Did In The Store.
Displayed Video Looks Blurry
The Picture Is Distorted.
There Is A Dotted Line On The Edge Of The Screen.
The Picture Won't Display In Full Screen.
The Subtitle Function In The TV Menu Is Deactivated.
Subtitles Appear On The TV Screen.
The HDR Of The Connected External Device Turns Off.
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound.
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound.
The Sound Is Interrupted.
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
The Sound Is Not Heard Clearly.
The Volume Of The External Device Cannot Be Adjusted.
I Want To Turn The TV And Audio Device Off And On At The Same Time.
Channel And Broadcast Issues
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
The TV Is Not Receiving All Channels.
The Subtitles Are Not Provided On A Digital Channel.
Broadcasting Is Deactivated.
External Device Connectivity Issues
The "Mode Not Supported" Message Appears.
The Video Is OK But There Is No Audio.
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
No Screen Appears When Connecting The TV To An External Device.
I Want To Connect To A Bluetooth Speaker.
The PC Screen Does Not Appear Or It Flickers.
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed.
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work.
External Devices Cannot Be Operated With The TV Remote Control.
Recording Issues
The Timeshift Or Recording Function Cannot Be Used.
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
The Recorded Files On The TV Are Not Played Back On A PC.
Apps
I Cannot Find The App I Want.
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
Media Files
Some Files Are Interrupted During Playback.
Some Files Can't Be Played.
Voice Assistant Issues
The Microphone Is Off.
The Voice Commands Do Not Work Well.
Bixby/Alexa Answers Although I Did Not Call It.
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area.
Other Issues
The TV Is Hot.
The TV Smells Like Plastic.
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off.
The TV Is Tilted To The Side.
The Stand Is Wobbly Or Crooked.
I Want To Know How To Attach And Remove The TV Stand.
A POP (TV's Internal Banner Ad) Appears On The Screen.
The TV Is Making A Popping Noise.
The TV Is Making A Humming Noise.
The TV Narrates The Screen Events In Voiceover.
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Signal Information In Self Diagnosis.
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Orientation Of The Samsung Smart Remote Or Remote Control
Description Of The Samsung Smart Remote Or Remote Control
Using The Accessibility Menu
Running The Accessibility Shortcuts Menu
Running The Accessibility Menu Functions Using The General Menu
Running The Accessibility Menu Functions Using Bixby
Learning About The Accessibility Menu Functions
Using The TV With Voice Guide On
Changing Channel
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
Changing Volume
Using Programme Information
Using The Guide
To View A Programme On Now
Other Options In The Guide
Using Schedule Viewing
Setting Up A Schedule Viewing
Cancelling A Scheduled Viewing
Using The Channel List
Recording
Using The Instant And Schedule Recording Options From The Guide Screen:
Recording The Programme You Are Watching
Scheduling Recording From The Programme Info Window
Changing The Recording Time
Viewing Recorded Programmes
Deleting A Recorded Programme
Using Smart Hub
Smart Hub
Using The Smart Hub Home Screen
Launching The EManual
Using Bixby
Running Bixby
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Contents
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File type: PDF
File name: 97069679_qa85qn900cgxxp.pdf
File size: 248.76 KB
File Language: English
Pages: 248
Author: Samsung
File created: 2023-04-07
Published: 2023-07-01
Updated: 2024-03-11
Verified by
Mozell Leffler
on 2024-03-11
Download File
Table of Contents
×
Guide
6
Connections
6
Connection Guide
6
Connecting An Antenna (Aerial)
8
Connecting To The Network
9
Establishing A Wired Network Connection
9
Establishing A Wireless Network Connection
10
Checking The Network Connection Status
11
Resetting Your Network
11
Turning On The TV With A Mobile Device
12
Connecting An IP Control Device To The TV
12
Allowing To Connect A Wireless Network
12
Allowing To Connect The WiFi Direct
13
Changing The Name Of The TV
13
Displaying Your Mobile Device Screen On The TV
14
Using Screen Sharing (Smart View)
14
Using Apple AirPlay
14
Using Screen Sharing (Tap View)
15
Enabling Tap View
15
Connecting To A Network Via A Mobile Dongle (For India Only)
16
Connection Cables For External Devices
17
ADB (Auto Data Backup) Functions (For India Only)
19
How To Use ADB (Auto Data Backup)
19
Switching Between External Devices Connected To The TV
20
Editing The Name And Icon Of An External Device
21
Using Additional Functions
22
Connection Notes
23
Connection Notes For HDMI
23
Connection Notes For Audio Devices
24
Connection Notes For Computers
24
Connection Notes For Mobile Devices
25
Connection Notes For Portrait Mode
25
Remote Control And Peripherals
26
About The Samsung Smart Remote (QLED TV/The Frame/S9*C Series/CU8 Series/ CU77** Model)
26
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
29
Connecting The Samsung Smart Remote To The TV
32
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
33
Learn How To Use Samsung Smart Remote
33
Using Anynet+ (HDMICEC)
34
Connecting An External Device Through Anynet+ And Using Their Menus
34
Read Before Connecting An Anynet+ (HDMICEC) Device
34
Controlling The TV With A Keyboard, Mouse Or Gamepad
35
Connecting A USB Keyboard, Mouse Or Gamepad
35
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
35
Using The Keyboard And Mouse
36
Using The Gamepad
37
Using The Controller
38
Setting Up The Input Devices
39
Entering Text Using The OnScreen Virtual Keyboard
39
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
40
Smart Features
41
Using Smart Hub
41
Displaying The Home Screen
42
Launching Smart Hub Automatically
44
Launching The Last Used App Automatically
44
Launching Samsung Business TV App Automatically
44
Automatic Mirroring From Multi View
45
Automatic Casting In Multi View
45
Launching Multi View Automatically When Rotating
45
Testing Smart Hub Connections
45
Resetting Smart Hub
45
Using Ambient Mode
46
Entering The TV Viewing Screen From Ambient Mode
51
Using Art Mode
52
About The Art Home Screen
53
Import Images From USB Memory
57
Using Art Mode With The SmartThings App
57
Precautions When Using Art Mode
58
About The Media Home Screen
59
About The Menu Home Screen
62
Using A Samsung Account
66
Signing In To A Samsung Account
66
Creating A New Account
66
Managing Your Samsung Account
66
Using Workspace
68
Using Screen Sharing (Windows PC) / AirPlay (Mac)
68
Using Easy Connection To Screen
68
Connecting A Remote PC
69
Playing Multimedia Content On A Remote PC
71
Using Samsung DeX
72
Using Microsoft 365
72
Adding The Web Service
72
Using Web Service
73
Using The Apps Service
74
Installing An App
75
Launching An App
75
Managing Installed Apps
76
Using The EManual
78
Launching The EManual
78
Using The Buttons In The EManual
78
Using The Internet
80
Using SmartThings
81
SmartThings Quick Access
83
Use The SmartThings Hub Features
83
Register And Manage Devices Via SmartThings
84
Use The Screen's Sensors Via SmartThings
85
Control SmartThings With Bixby
85
Control The Display Device From The Mobile SmartThings App
85
Using The Samsung Smart Upgrade (For India Only)
86
Registering Smart Upgrade
86
Using Smart Upgrade
86
Troubleshooting
86
Playing Pictures/video/music
87
Playing Multimedia Content On A PC Or Mobile Device
88
Playing Multimedia Content On A USB Device
88
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
88
Tune Station (MusicTV) Functions
89
How To Use Tune Station
89
Tune Station Registration
89
Launching Tune Station
89
Buttons And Functions Available While Playing Multimedia Content
90
Using Multi View
94
Using Bixby
96
Starting Bixby With Voice
96
Starting Bixby Using Buttons On The Samsung Smart Remote
97
Learning About The Explore Bixby Screen
98
Read Before Using Bixby
100
Provisions For Using Bixby
100
Using The Game Bar
101
Starting The Game Bar
101
Learning About The Game Bar
101
Using FreeSync
103
Setting The Super Ultra Wide Game View
104
Changing The Super Ultra Wide Screen Position
104
Configuring 144 Hz Game Settings
105
Troubleshooting Of The Game Screen And Audio Problems
105
TV Viewing And Recording
106
Using The Guide
106
About The Guide Screen
106
Using Additional Features From The Guide
108
Recording Programmes
109
The Instant And Timer Recording Options From The Guide
109
Recording While Watching A Broadcast
109
Using The Recording Schedule Management Screen
110
Setting Up Schedule Viewing
112
Using The Schedule Viewing Options From The Guide Screen
112
Using The Schedule Viewing Options While Watching A Programme
112
Using The Viewing Schedule Management Screen
112
Using Timeshift
113
Buttons And Functions Available While Recording A Programme Or Timeshift
114
Using The Channel List
116
Accessing The Channel List
116
Using The Functions On The Channel List Screen
116
Using The Channel Edit Function
118
Accessing The Channel Edit Screen
118
Using The Channel Edit Functions
118
Using A Personal Favourites List
119
Creating A Favourites List
119
TVViewing Support Functions
120
Scanning For Available Channels
120
Selecting The Cable Network Search Option
120
Scanning For Available Channels On Standby Mode
121
Setting The Wakeup Time
121
Setting The Functions For The Service Provider
121
Viewing Broadcast Service Provider Info
121
Checking Digital Channel Signal Info And Strength
121
Selecting The Broadcasting Audio Option
122
Using Programme Rating Lock
122
Configuring Advanced Broadcasting Settings
122
Showing Common Interface Menu (For India Only)
123
Tuning Broadcast Signals Manually
124
Tuning Digital Channels
124
Tuning Analogue Channels
124
Finetuning Analogue Broadcasts
125
Transferring Channel List
125
Enabling/Disabling Edit Channel Numbers
125
Deleting CAM Operator Profile
126
Setting Satellite System
126
Changing Teletext Language
126
Selecting The Broadcast Audio Language
127
Showing TVkey Interface Menu
127
Postcode For Emergency Broadcasts
127
Picture And Sound
128
Using Intelligent Mode
128
Adjusting The Picture Quality
130
Choosing A Picture Mode
130
Configuring Advanced Picture Settings
131
Picture Support Functions
133
Changing The Picture Size Settings
133
Setting The Viewing Environment For External Devices
134
Playing Games On An Optimised Screen
134
Setting The Game Mode Details
135
Using Input Signal Plus
136
Using HDMI Black Level
136
Configuring A Sound Mode And Expert Settings
137
Choosing A Sound Mode
137
Configuring Advanced Sound Settings
137
Using The Sound Support Functions
139
Selecting Speakers
139
Listening To The TV Through Bluetooth Devices
140
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
141
System And Support
142
Using The Time Functions And The Timers
142
Setting The Clock Automatically
142
Adjusting The Clock For DST And Time Zone
143
Changing The Current Time
143
Setting The Clock Manually
144
Using The Sleep Timer
144
Turning On The TV Using The On Timer
144
Turning Off The TV Using The Off Timer
144
Using The Power And Energy Saving Functions
145
Reducing The Power Consumption Of The TV
145
Using The Panel Care Functions
147
Setting The Panel Care (S9*C Series Only)
147
Updating The TV's Software
148
Updating Through The Network
148
Updating Through A USB Device
148
Updating The TV Automatically
148
Updating Through The Mobile Network
148
Using The Parental Settings Function
149
Audio And Video Functions For The Visually Or Hearing Impaired
150
Running The Accessibility Functions
150
Running Accessibility Shortcuts
150
Enabling Voice Guides For The Visually Impaired
150
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
151
Audio Description
151
The TV Screen Is Turned Off But Audio Continues
151
Enlarge The Screen
151
White Text On Black Background (high Contrast)
151
Setting The Screen To Black And White
152
Inverting The Screen Colour
152
Enlarging The Font (for The Visually Impaired)
152
Learning About The Remote Control (for The Visually Impaired)
152
Learning About The TV Menu
152
Watching TV Broadcasts With Subtitles
153
Selecting The Broadcasting Subtitle Language
153
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
154
Enlarging The Sign Language Screen For The Hearing Impaired
154
Configuring The Repeat Settings For Remote Control Buttons
154
App For The Visually Impaired (SeeColors App)
154
Using Voice Assistants On The TV
155
Select The Voice Assistant
155
Using Other Functions
156
Changing The Menu Language
156
Setting Up A Password
156
Selecting Usage Or Retail Mode
156
Setting Up The Button Lock
157
Setting Up The USB Lock
157
Setting Up The Zero Touch Configuration
157
Managing External Devices
158
Using AirPlay
158
Restoring The TV To The Factory Settings
158
HbbTV
159
Using A TV Viewing Card (“CI Or CI+ Card”) (For India Only)
160
Connecting The “CI Or CI+ Card” Via COMMON INTERFACE Slot With The CI CARD Adapter
160
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
160
Connecting The “CI Or CI+ Card”
161
Connecting The “CI Or CI+ Card” Via COMMON INTERFACE Slot
161
Using The “CI Or CI+ Card”
162
Teletext Feature
163
On The Samsung Smart Remote
163
On The Standard Remote Control
164
Typical Teletext Page
166
Precautions And Notes
167
Before Using The Recording And Timeshift Functions
167
Before Using The Recording And Schedule Recording Functions
167
Before Using The Timeshift Function
168
Supported Broadcasting Audio Options
169
Read Before Using Apps
170
Read Before Using The Internet Function
171
Read Before Setting Up A Wireless Network Connection
172
Precautions For Wireless Network
172
Wireless Security Protocols
172
Read Before Playing Photo, Video Or Music Files
173
Limitations To The Use Of Photo, Video And Music Files
173
Supported Subtitles
174
Subtitle Formats
174
Video Formats With Subtitles
174
Supported Image Formats And Resolutions
175
Supported Music Formats And Codecs
175
Supported Video Codecs (QLED TV(except For Q6*C/Q7*C Series)/S9*C Series)
176
Supported Video Codecs (Q7*C Series, 85CU8 Series)
177
Other Restrictions
178
Video Decoders
178
Audio Decoders
178
Supported Video Codecs (Q6*C Series)
179
Supported Video Codecs (CU8 Series (except For 85CU8 Series))
180
Other Restrictions
181
Video Decoders
181
Audio Decoders
181
Supported Video Codecs (CU7/BEC Series)
182
Other Restrictions
183
Video Decoders
183
Audio Decoders
183
Supported Video Codecs (The Frame (32LS03C Model))
184
Other Restrictions
185
Video Decoders
185
Audio Decoders
185
Supported Video Codecs (QN7**C Series)
186
Other Restrictions
187
Video Decoders
187
Audio Decoders
187
Supported Video Codecs (QN8**C Series Or Higher)
188
Other Restrictions
189
Video Decoders
189
Audio Decoders
189
Read After Installing The TV
190
Picture Sizes And Input Signals
190
Installing An Antitheft Lock
190
Supported Resolutions For UHD Input Signals
191
If Input Signal Plus Is Set To Off
191
If Input Signal Plus Is Set To On
191
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
192
If Input Signal Plus Is Set To Off
192
If Input Signal Plus Is Set To On
192
Supported Resolutions For FreeSync (VRR)
193
Read Before Connecting A Computer (Supported Resolutions)
194
IBM
194
MAC
194
VESA DMT
195
VESA CVT
196
CTA861
196
Supported Resolutions For Video Signals
197
CTA861
197
VESA CVT
198
Read Before Using Bluetooth Devices
199
Restrictions On Using Bluetooth
199
Suffix : Parental RatingThailand Only
200
Licences
201
Troubleshooting
202
Picture Issues
202
The Screen Is Flashing Or Has Become Dark
202
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
203
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
203
The TV Automatically Turns Off By Itself
204
TV (The Frame TV) Cannot Be Turned Off.
204
Unable To Power On
204
The TV Remains On Or Does Not Turn On Automatically.
205
Unable To Find A Channel
205
The TV Image Does Not Look As Good As It Did In The Store.
206
Displayed Video Looks Blurry
206
The Picture Is Distorted.
206
There Is A Dotted Line On The Edge Of The Screen.
207
The Picture Won't Display In Full Screen.
207
The Subtitle Function In The TV Menu Is Deactivated.
207
Subtitles Appear On The TV Screen.
207
The HDR Of The Connected External Device Turns Off.
207
Sound And Noise Issues
208
How Can I Connect An Audio Device To The TV?
208
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
208
The Picture Is Good But There Is No Sound.
208
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
208
The Speakers Are Making An Odd Sound.
209
The Sound Is Interrupted.
209
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
209
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
209
The Sound Is Not Heard Clearly.
210
The Volume Of The External Device Cannot Be Adjusted.
210
I Want To Turn The TV And Audio Device Off And On At The Same Time.
210
Channel And Broadcast Issues
211
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
211
The TV Is Not Receiving All Channels.
211
The Subtitles Are Not Provided On A Digital Channel.
211
Broadcasting Is Deactivated.
211
External Device Connectivity Issues
212
The "Mode Not Supported" Message Appears.
212
The Video Is OK But There Is No Audio.
212
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
212
No Screen Appears When Connecting The TV To An External Device.
213
I Want To Connect To A Bluetooth Speaker.
213
The PC Screen Does Not Appear Or It Flickers.
213
Network Issues
214
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
214
Wired Network Connection Failed.
214
Connected To A Local Network, But Not To The Internet.
214
Anynet+ (HDMICEC) Issues
215
What Is Anynet+?
215
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
215
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
215
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
216
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
216
The Anynet+ Device Won't Play.
216
Remote Control Issues
217
The Remote Control Does Not Work.
217
External Devices Cannot Be Operated With The TV Remote Control.
217
Recording Issues
218
The Timeshift Or Recording Function Cannot Be Used.
218
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
218
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
218
The Recorded Files On The TV Are Not Played Back On A PC.
218
Apps
219
I Cannot Find The App I Want.
219
I Launched An App, But It's In A Different Language.How Can I Change The Language?
219
The App Does Not Work Properly.Its Image Quality Is Poor.
219
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
219
Media Files
220
Some Files Are Interrupted During Playback.
220
Some Files Can't Be Played.
220
Voice Assistant Issues
221
The Microphone Is Off.
221
The Voice Commands Do Not Work Well.
221
Bixby/Alexa Answers Although I Did Not Call It.
221
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
221
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
222
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
222
I Want To See Weather Information Of The Desired Area.
222
Other Issues
223
The TV Is Hot.
223
The TV Smells Like Plastic.
223
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off.
223
The TV Is Tilted To The Side.
223
The Stand Is Wobbly Or Crooked.
223
I Want To Know How To Attach And Remove The TV Stand.
224
A POP (TV's Internal Banner Ad) Appears On The Screen.
224
The TV Is Making A Popping Noise.
224
The TV Is Making A Humming Noise.
224
The TV Narrates The Screen Events In Voiceover.
224
Diagnosing TV Operational Issues
225
Self Diagnosis
225
Cannot Select Signal Information In Self Diagnosis.
225
Reset Smart Hub
225
Reset Picture
226
Reset Sound
226
Getting Support
227
Getting Support Through Remote Management
227
Finding The Contact Information For Service
227
Requesting Service
227
Accessibility Guidance
228
Menu Learning Screen
228
Using The Remote Control
228
Orientation Of The Samsung Smart Remote Or Remote Control
228
Description Of The Samsung Smart Remote Or Remote Control
228
Using The Accessibility Menu
230
Running The Accessibility Shortcuts Menu
230
Running The Accessibility Menu Functions Using The General Menu
230
Running The Accessibility Menu Functions Using Bixby
231
Learning About The Accessibility Menu Functions
232
Using The TV With Voice Guide On
234
Changing Channel
234
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
234
Changing Volume
235
Using Programme Information
235
Using The Guide
236
To View A Programme On Now
237
Other Options In The Guide
237
Using Schedule Viewing
239
Setting Up A Schedule Viewing
239
Cancelling A Scheduled Viewing
239
Using The Channel List
240
Recording
242
Using The Instant And Schedule Recording Options From The Guide Screen:
242
Recording The Programme You Are Watching
243
Scheduling Recording From The Programme Info Window
243
Changing The Recording Time
243
Viewing Recorded Programmes
244
Deleting A Recorded Programme
244
Using Smart Hub
245
Smart Hub
245
Using The Smart Hub Home Screen
245
Launching The EManual
247
Using Bixby
248
Running Bixby
248
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