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OMEGA ALTISE
TROUBLESHOOTING
Do not repair or disassemble the unit by yourself, unauthorized repair attempts will invalidate the warranty
and may cause bodily harm.
Symptom Inspection Solution
The unit is not
operating.
Check the power connection in
securely.
Insert the power cord securely into the
wall outlet.
Check if the water level indicator
lights up?
Empty the drain pan by remove the
rubber plug.
Check the room temperature.
The range of operating temperature is
5-35
℃
.
The unit works
with reduced
capacity.
Check the air filter for dirt.
Clean the air filter as necessary.
Check if the air duct is blocked.
To clear the obstacle.
Check if the room door or window is
open.
Keep the door and windows closed.
Check if the desired operating
mode is selected and the
temperature is properly set.
Set the mode and temperature at
proper set-point according to the
manual.
The exhaust hose is detached.
Make sure the exhaust hose is
securely attached.
Water
Leakage
Overflow while moving the unit.
Empty the water tank before
transport.
Check if the drain hose is kinked or
bends.
Straighten the hose to avoid a trap
existing.
Excessive
Noise
Check if the unit is securely
positioned.
Place the unit on horizontal and firm
ground.
Check if any loose, vibrating parts.
Secure and tight the parts.
Noise sounds like water flowing.
Noise comes from flowing refrigerant.
This is normal.
Error
Code
E0
Communication faults between
main PCB and display PCB.
Check the wire harness of the display
PCB for damage.
E1
Ambient temperature sensor failure
Check connection or replace it. To
clean or replace the temperature
sensor.
E2
Coil temperature sensor failures.
Check connection or replace it. To
clean or replace the temperature
sensor.
Ft
Condensate water high level alarm.
Empty the drain pan by removal the
rubber plug.
If the above solutions do not resolve the problem please contact the service centre.
It is important that you retain these instructions, proof of purchase as well as other important documents about
this product for future reference. Due to continual product development, Omega Altise reserves the right to
alter specifications or appearances without notice. Dispose of packaging responsibly – recycle where
facilities are available.
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