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After-sales service
We hope you are satisfied with your KOTLIE multi-capsule coffee machine!
The KOTLIE team is committed to providing our customers with a high
quality and stable coffee machine. The KOTLIE team is committed to
providing our customers with high quality, consistent coffee machines. We
put countless hours of effort into designing and manufacturing our
products, and strive to make them the best they can be. However, in the
mass production and packaging process and long-distance transport
process, there may be individual product damage, if you receive the
product has any problems, you can always contact us, we will let you get a
satisfactory answer. KOTLIE brand machines provide long-term after-sales
service and product quality assurance services, you can rest assured that
you can use and share.
If you unfortunately received defected products with missing accessories,
broken water tank, broken body, leaking desktop, abnormal brewing,
serious drip problems, etc. please be patient, and don’t get angry. Please
contact us in your first time with attached pictures and videos, then we
will help you solve it or send replacement in the priority.
So just contact us and wait for a satisfactory solution at your rest! Thank
you for your attention and patience!
Sincerely
KOTLIE Tech
20
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