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Phone-Watch Connection
Q1
I can’t establish a connection
between the phone and watch.
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the G-SHOCK Connected icon.
Next, on the watch, hold down the MODE
button (C) for about 2.5 seconds.
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Has the watch been re-paired with the
phone?
After unpairing the watch and phone, re-
pair them again.
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Unpairing
If you are unable to establish a
connection...
Delete the pairing information from the
watch, and then re-pair the watch and
phone.
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See the Note under "Unpairing".
Changing to a Different
Phone Model
Q1
Connecting the current watch to
another phone.
Pair the watch with the phone.
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C
Pair the watch with a phone.
Auto Time Adjustment by
Bluetooth Connection (Time
Adjustment)
Q1
When does the watch sync its time
setting with the phone?
The watch will connect with the phone and
perform auto time adjustment at around 12:30
a.m., 6:30 a.m., 12:30 p.m. and 6:30 p.m. The
connection is automatically terminated after
auto time adjustment is complete.
Q2
Auto time adjustment is performed,
but the time setting is not correct.
Is auto time adjustment not being
performed according to its normal
schedule?
Note that auto time adjustment is not
performed for 24 hours after swapping of
the Home Time and World Time, or after
the time setting is adjusted manually on
the watch. Auto time adjustment will
resume 24 hours after either of the above
operations is performed.
Is the watch in the Airplane Mode?
Auto time adjustment will not be
performed at the scheduled times if the
watch is in the Airplane Mode. Exit the
watch’s Airplane Mode.
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Using the Watch in a Medical Facility or
Aircraft
Q3
Time is not displayed correctly.
The phone’s time setting may be incorrect
because it is unable to connect with its
network due to being out of range, etc. If this
happens, connect the phone to its network
and then adjust the time setting.
Alarms
Q1
The alarm does not sound.
Is the watch’s battery charged?
Keep the watch exposed to light until it
recharges sufficiently.
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Solar Charging
The crown is pulled out.
The alarm will not sound while the crown
is pulled out. Push the crown back in to its
normal position.
Is the alarm enabled?
Enable the alarm.
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Enabling/Disabling the Alarm
Hand Movement and
Indications
Q1
I don’t know what mode the watch is
in.
You can determine the current mode by
checking the disk. Use (C) to navigate
between modes.
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Navigating Between Modes
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Q2
The second hand is jumping at two-
second intervals.
Battery power is low. Keep the watch exposed
to light until it recharges sufficiently.
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Solar Charging
Q3
All hands are stopped and buttons do
not work.
The battery is dead. Keep the watch exposed
to light until it recharges sufficiently.
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Solar Charging
Operation Guide 5502
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