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12
TROUBLESHOOTING
If your Pole Saw does not operate correctly check the following:
Problem Possible Cause Possible Solution
repaired by an authorized service facility.
Use only mild soap and damp cloth to clean the tool. Never let any
liquid get inside the tool; never immerse any part of the tool into a liquid.
IMPORTANT: To assure product SAFETY and RELIABILITY,
repairs, maintenance and adjustment should be performed by
authorized service centers or other qualified service organizations,
always using identical replacement parts.
SERVICE INFORMATION
All Black+Decker Service Centers are staffed with trained personnel
to provide customers with efficient and reliable power tool service.
Whether you need technical advice, repair, or genuine factory
replacement parts, contact the Black+Decker location nearest you.
To find your local service location, refer to the yellow page directory
under “Tools—Electric” or call: 1-800-544-6986 or visit www.
blackanddecker.com.
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with part 15 of the FCC rules. Operation
any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or
For assistance with your product, visit our website
www.blackanddecker.com for the location of the service center
nearest you or call the BLACK+DECKER help line at 1-800-544-6986
Tool will not
start.
breaker tripped.
plugged in.
extension cord is plugged
into a working outlet.
Chain is loose.
Poor cut quality
Chain tension set
incorrectly.
Chain tension set
incorrectly.
Chain needs
replacement.
Refer to section for chain
tensioning.
Refer to section on
adjusting chain tension.
Note: Excessive tension
leads to excessive wear
and reduction in life of bar
& chain.
Refer to section for
installation of chain.
Bar / chain
overheated.
Chain too tight.
Lubrication
needed.
Refer to section on
adjusting chain tension.
Refer to sections for chain
oiling application.
Unit runs but
does not cut.
Chain installed
backwards. See
illustration B.
Chain installed?
Refer to sections for
installing and removing
chain.
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