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5 Trouble shooting
5.1 You may try to solve the following simple problems by yourself.
If them cannot be solved, please contact the after-sales department.
Failed operation
Check whether the appliance is connected to power or
whether the plug is in well contact
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
Odor
Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Long-time operation
of the compressor
Long operation of the refrigerator is normal in summer
when the ambient temperature is high
It is not suggestible having too much food in the appliance at the same time
Food shall get cool before being put into the appliance
The doors are opened too frequently
Light fails to get lit
Check whether the refrigerator is connected to power supply and
whether the illuminating light is damaged
Have the light replaced by a specialist
Doors cannot be
properly closed
The door is stuck by food packages
The refrigerator is tilted
Loud noise
Check whether the floor is level and whether the refrigerator is placed stably
Check whether accessories are placed at proper locations
Door seal fails to
be tight
Water pan overflows
Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel for heating)
There is too much food in the chamber or food stored contains
too much water,resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry
of air and increased water due to defrosting.
Hot housing
Heat dissipation of the built-in condenser via the housing, which is normal
When housing becomes hot due to high ambient temperature,
storage of too much food,
provide sound ventilation to facilitate heat dissipation.
Condensation on the exterior surface and door seals of the refrigerator
Surface condensation
is normal when the ambient humidity is too high. Just wipe the condensate
with a clean towel.
Buzz: The compressor may produce buzzes during operation,
and the buzzes are loud particularly upon start or stop. This is normal.
Abnormal noise
Creak: Refrigerant flowing inside of the appliance may produce creak,
which is normal.