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54 TROUBLESHOOTING
Trouble connecting
appliance and
smartphone to Wi-Fi
network.
During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
Problem Possible Cause & Solution
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