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52 TROUBLESHOOTING
Steam Functions
Excess static in
clothes after drying.
Fabric softener is not used or is used incorrectly.
• Use a fabric softener or the Reduce Static option, if available, to reduce static electricity.
Be sure to follow the manufacturer’s instructions.
Clothes dried too long (overdried).
• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time, or use Manual Dry cycles. Select a lower dry level setting on
Sensor Dry cycles, if necessary.
Drying synthetics, permanent press, or synthetic blends.
• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings for Manual Dry cycles.
Clothes have damp
spots after a Sensor
Dry cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
• If items are too tightly packed or too sparse the sensor may have trouble reading the
dryness level of the load. Use a Time Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Time Dry cycle
to finish drying the item(s).
Problem Possible Cause & Solution
Water drips from
nozzle when Steam
Cycle starts.
This is normal.
• This is steam condensation. The dripping water will stop after a short time.
Garments still
wrinkled after Steam
Fresh
TM
.
Too many or overly different types of garments in dryer.
• Small loads of 1 to 5 items work best. Load fewer garments. Load similar types of
garments.
Creases or pleats are
gone from garments
after Steam Fresh
TM
.
The function of this cycle is to remove wrinkles from fabric.
• Use an iron to replace creases and pleats in garments.
Garments have static
after using the
Reduce Static option.
This is normal.
• The amount of static experienced will depend on the individual moisture level in the skin.
Garments are too
damp or too dry
after using the
Reduce Static option.
Correct drying options not selected.
• Select the load weight manually before starting the Reduce Static option.
Steam does not
generate, but no
error code is shown.
Water level error.
• Unplug dryer and call for service.
Water drips from
door during Steam
Cycle.
This is normal.
• Condensation will normally form on the inside of the dryer door during steam operation.
Some condensation may drip out the bottom of the door.
Steam is not visible
during Steam Cycle.
This is normal.
• Steam vapor is difficult to see when the door is closed. However, condensation will
normally form on the inside of the dryer door if the steam system is operating normally.
Problem Possible Cause & Solution
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