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25
TROUBLESHOOTING
ENGLISH
Operation
Symptoms Possible Cause & Solution
Microwave oven does
not start
Power cord is unplugged, door is open. Or, cooking time is not set.
• Plug in power cord.
• Close oven door.
• Set cooking time.
A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter)
outlet, and the outlet's circuit breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit
breaker.
Do not increase fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.
Arcing or Sparking Utensils is not microwave safe. Or, operated the oven when it is empty.
• Use microwave-safe utensils. When in doubt, test utensils before use.
• Do not operate oven while it is empty.
Incorrect Time of Day Power is interruption.
• Reset the time. See Setting the Clock section to reset time of day.
Unevenly Cooked
Foods
Utensils is not microwave safe. Or, cooking settings was wrong.
• Test utensils to make sure it is microwave safe.
• Do not cook without the glass tray.
• Turn or stir food while cooking.
• Defrost food completely before cooking.
• Use correct cook time and power level.
Overcooked Foods Cooking settings and methods are wrong.
• Change cook time or power level.
Undercooked Foods Utensils is not microwave safe. Or, cooking settings was wrong.
• Test that utensils is microwave safe.
• Defrost food completely before cooking.
• Change cook time or power level.
• Make sure that ventilation ports are not blocked.
Improper Defrosting Utensils is not microwave safe. Or, cooking settings was wrong.
• Test that utensils is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.
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