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English - 26
troubleshooting
CHECK THESE SOLUTIONS IF YOUR WASHER…
PROBLEM SOLUTION
Will not start. •Make sure the lid is closed.
•Make sure your washer is plugged in.
•Make sure the water source faucets are open.
•Press the Power button to turn the Washer on.
•Press the Start/Pause button to start the cycle.
•Make sure Child Lock is not activated. See page 20.
•Before your washer starts to fill, it will make a series of clicking noises
to check the lid lock and do a quick drain.
•Check the fuse or reset the circuit breaker.
Vibrates or is too noisy. •Make sure your washer is set on a level surface. If the surface is not
level, adjust your washer’s feet to level the appliance.
•Make sure your washer is not touching any other object.
•Make sure the laundry load is balanced.
Stops •Plug the power cord into a live electrical outlet.
•Check the fuse or reset the circuit breaker.
•Close the lid and press the Start/Pause button to start your washer.
For your safety, your washer will not spin unless the lid is closed.
•Before your washer starts to fill, it will make a series of clicking noises
to check the lid lock and do a quick drain.
•There may be a pause or soak period in the cycle. Wait and it may
start.
•Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.
Fills with the wrong
temperature water.
•Turn both faucets on fully.
•Make sure the temperature selection is correct.
•Make sure the hoses are connected to the correct faucets.
Flush water lines.
•Disconnect the hoses and clean the screens. The hose filter screens
may be plugged.
•As your washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
•While your washer is filling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.
Lid locked or will not open. •Press the Start/Pause button to stop your washer.
•It may take a few moments for the lid lock mechanism to disengage.
WA3000J_WA40J3000AW_USER MANUAL_DC68-03520A-10.indd 262016/6/27 19:11:19
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