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12
troubleshooting
PR O BLEM PO S SIBL E CAUSE S SUGGESTED REMEDIES
1. Unit does not start when
pressing on/o button
Water full indicator lamp blinks Dump the water out of the water tank.
2. Not cool enough
3. Noisy
The ground is not level or not flat enough.
Place the unit on level ground if possible.
Sound from flowing refrigerant inside conditioner.
It is normal.
4. E0 Code
Room temperature sensor failed.
Replace room temperature sensor (the unit
can also work without replacement).
5. E1 Code
Condenser temperature sensor failed
Replace condenser temperature sensor.
6. E2 Code
Water ta
nk full when cooling.
Take o rubber stopper and empty the water.
7. E3 Code
Evaporator temperature sensor failed.
Replace evaporator temperature sensor.
8. E4 Code
Water tank full when heating.
Please empty the water tank.
Room temperature is lower than the
setting temperature. (Cooling mode)
Reset the temperature.
The doors or windows are not closed.
Make sure all the windows and doors are closed.
The
re are heat sources inside the room.
Remove the heat sources if possible
Vent tube
is not connected or blocked.
Connect or clean the vent tube.
.
Temperature setting is too high.
Reset the temperature.
Air inlet is blocked.
Clean the air inlet.
Specific information regarding
appliances with R32 refrigerant gas.
Thoroughly read all of the warnings.
• When defrosting and cleaning the appliance, do not use any tools other than those recommended by the manufacturing company.
• The appliance must be placed in an area without any continuously sources of ignition (open flames, gas, or electrical appliances in operation, etc).
• Do not puncture and do not burn.
• This appliance contains Yg (see rating label back of unit ) of R32 refrigerant gas.
• R32 is a refrigerant gas that complies with the European directives on the environment. Do not puncture any part of the refrigerant circuit.
• If the appliance is installed, operated, or stored in an unventilated area, the room must be designed to prevent to the accumulation of
refrigerant leaks resulting
in a risk of fire or explosion due to ignition of the refrigerant caused by electric heaters, stoves, or other sources of ignition.
• The appliance must be stored in such a way as to prevent mechanical failure.
• Individuals who operate or work on the refrigerant circuit must have the appropriate certification issued by an accredited organization that
ensures competence in handling refrigerants according to a specific evaluation recognized by associations in the industry.
• Repairs must be performed based on the recommendation from the manufacturing company. Maintenance and repairs that require the
assistance of other qualified personnel must be performed under the supervision of an individual specified in the use of flammable refrigerants.
Section 1
Initial Purchase
30-day Coverage
Section 2
1-Year Limited
Warranty
Coverage
13
warranty
Section 3
Compressor
3-year
Warranty
Warranty
Non-Coverage
Disclaimer of
Implied
Warranties
There are 3 areas of coverage for your AC14MWS Air Conditioner (Covered Equipment) which
are covered below:
IMPORTANT:
You must register your air conditioner purchase with
airo comfort™ within 60 days on
our web site (airocomfort.com/warranty) for the limited warranties described in sections 2 and 3 to
be in full compliance. Unregistered purchases may incur fees if service/repair is needed!
Defects in materials and workmanship of Covered Equipment that appear under normal use and mainte-
nance are fully covered for 30 days (and will include return shipping). This includes physical or working
operation defects if the product is in such condition upon removal from the packaging at purchase time.
Please report your concern directly to us either by calling our support number at 1-(800) 838-1198 or by
emailing
support@airocomfort.com to have the matter promptly resolved.
airo comfort™
warrants the Covered Equipment to be free from defects in materials and workman-
ship, and will repair or replace, at its option, ANY PART of Covered Equipment installed in residential
(not commercial) applications which fail in normal use and service within the applicable 1-year warranty
period. See above important notice on registering this product with
airo comfort™.
Please report your concern directly to us either by calling our support number at 1-(800) 838-1198 or by
emailing
support@airocomfort.com to have the matter promptly resolved.
airo comfort™
warrants the Internal compressor to be free from defects in materials and workman-
ship, and will repair or replace, at its option, ANY PART of compressor in Covered Equipment installed
in residential (not commercial) applications which fail in normal use and service within a 3-year warran-
ty period. See above important notice on registering this product with
airo comfort™.
Please report your concern directly to us either by calling our support number at 1-(800) 838-1198 or by
emailing
support@airocomfort.com to have the matter promptly resolved.
THIS WARRANTY DOES NOT COVER:
• Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
• Damage, accidental or otherwise, to the air conditioner while in the possession of a consumer not caused by a defect in
material or workmanship;
• Damage caused by misuse, tampering, or failure to follow the care and special handling provisions in the instructions.
• Damage to the finish of the case, or other appearance parts caused by wear.
• Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
• Freight and Insurance cost for the 1-year warranty service and 3-year compressor warranty.
AIRO COMFORT, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURA-
TION TO THE DURATION OF THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
applied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you also may have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original
purchaser of this product from the original date of purchase.
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