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16
Over-temperature
thermostat cuts out.
Over-temperature thermostat faulty.
Control thermostat not maintaining a set
temperature.
a. Thermostat out of calibration.
b. Thermostat does not open on
temperature rise.
Thermostat opens on temperature rise
but control valve does not respond.
If the main element turns ‘Off’
and the power indicator light also
drops below 320ºC, replace the
over-temperature thermostat.
Check continuity through the
thermostat leads, on temperature
rise. If the circuit does not open,
replace the thermostat.
Check connections to the heating
element are correct. If correct,
replace the heating element.
Call service provider.
Main Element does not
operate.
Check power is supplied to the unit.
Check that the pan is flat and that the tilt
microswitch is closed.
Check that the thermostat setting is
correct and that the control knob on the
main element is set to the 'ON' position.
Turn on the power.
Adjust the microswitch so that the
microswitch is activated when the
pan is fully down in the flat
(cooking position).
Replace the thermostat.
No pan filling water
available.
(The manual water fill valve
has an electrical solenoid
isolating valve fitted to the
supply side of the water
supply plumbing in the
appliance. The shut-off
valve only opens water
supply to the manual valve
when the pan is in the down
position and when the
control thermostat is turned
“ON”)
.
With the pan in the down position,
control thermostat turned 'ON' and main
water supply 'ON', check that the
solenoid valve has electrical power
across its coil terminals.
a. If solenoid coil has power, but no
water available on turning the manual
valve, check the coil for open circuit,
short circuit and for solenoid coil
burn-out.
b. If the solenoid coil is satisfactory,
disconnect the water connection and
check the inlet filter screen for foreign
matter blockage.
c. If there is no voltage to the
solenoid coil.
Replace the solenoid.
Clean and refit the inlet filter.
Check for electrical fault in pan lift
microswitch circuit. A fault here is
likely to also cause main element
to fail.
Call service provider.
This section provides an easy reference guide to the more common problems that may occur during the
operation of your equipment. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:-
The Model Trade Name and the Serial Number of the Appliance. (both can be found on
the Technical Data Plate located on the appliance. (Refer to the ‘Dimensions’ section).
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