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FAQ
The TV Screen does not Display Properly
167
When the TV screen does not display properly
The TV does not Turn On
174 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
180 When the TV does not connect with an external device
properly
Internet Access is not Available
185
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
190
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
197 When the remote control does not work
Updating the Software
202
Updating to the latest TV software
Accessibility Guidance
Learn Menu Screen
209
Using the Remote control
211 Using the accessibility menu
216
Using the TV with Voice Guide on
219 Using the guide
222 Using Schedule Viewing
223 Using the Channel List
225 Recording
228
Using Smart Hub
232
Launching the e-Manual
233
Using Bixby
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