Installation/Operation
Topload Washers
Metered Commercial
TLW12C_SVG
Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)
www.alliancelaundry.com
Part No. 203701ENR2
November 2018
WARNING
Failure to install, maintain, and/or operate this ma-
chine according to the manufacturer's instructions
may result in conditions which can produce bodily
injury and/or property damage.
W030
WARNING
For your safety and to reduce the risk of fire or an
explosion, do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or
any other appliance.
W022
NOTE: The WARNING and IMPORTANT instructions ap-
pearing in this manual are not meant to cover all possi-
ble conditions and situations that may occur. It must
be understood that common sense, caution, and care-
fulness are factors which cannot be built into these
washers. These factors MUST BE supplied by the per-
son(s) installing, maintaining, or operating the unit.
Always contact the distributor, service agent, or the manufacturer
about any problems or conditions you do not understand.
Read all instructions before using unit.
This product uses FreeRTOS V7.2.0 (www.freertos.org).
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3 Part No. 203701ENR2
Table of Contents
Safety Information..................................................................................6
Explanation of Safety Messages....................................................................... 6
Important Safety Instructions........................................................................... 6
Dimensions............................................................................................. 8
Installation........................................................................................... 10
Before You Start........................................................................................... 10
Tools........................................................................................................10
Order of Installation Steps..........................................................................10
Remove the Shipping Brace and Shipping Plug............................................... 10
Wipe Out Inside of Wash Tub.........................................................................11
Connect Fill Hoses........................................................................................ 11
Water Supply Requirements....................................................................... 12
Connecting Hoses......................................................................................12
Risers.......................................................................................................12
Connect Drain Hose to Drain Receptacle.........................................................13
Drain Facilities..........................................................................................13
High Standpipe Installation........................................................................ 13
Low Standpipe Installation.........................................................................14
Position and Level the Washer........................................................................14
Plug In the Washer........................................................................................ 15
Electrical Requirements............................................................................. 15
Earth/Ground Instructions.......................................................................... 16
Add Water to the Washer............................................................................... 16
Check Lid Switch......................................................................................... 16
Check Installation......................................................................................... 16
Vending....................................................................................................... 17
Meter Case............................................................................................... 17
Slide Extension Assembly – Models Starting Serial No. 1211........................17
Models Prepped for Card Reader and Non-Metered Models.......................... 18
Additional Security....................................................................................18
Operation............................................................................................. 20
Operation Instructions for Coin Slide Operated and Nonmetered Washers ......... 20
Add Detergent...........................................................................................20
Load Laundry........................................................................................... 20
Close Lid..................................................................................................20
Set Cycle Selector..................................................................................... 20
Start Washer..............................................................................................21
Indicator Lights.........................................................................................21
©
Copyright 2018, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.
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4 Part No. 203701ENR2
Control Modes.......................................................................................... 22
Rapid Advance..........................................................................................23
Setting Dipswitches................................................................................... 23
Operation Instructions for MDC Washers........................................................ 23
Add Detergent...........................................................................................23
Load Laundry........................................................................................... 24
Close Lid..................................................................................................24
Set Fabric Selector and Wash Temperature...................................................24
Insert Coins or Card...................................................................................24
Start Washer..............................................................................................25
Indicator Lights.........................................................................................25
Maintenance......................................................................................... 26
User-Maintenance Instructions....................................................................... 26
Cold Weather Care.................................................................................... 26
Care of Your Washer..................................................................................26
Replacing Hoses........................................................................................26
Filter Screens............................................................................................ 26
Reinstallation of Shipping Materials............................................................... 26
Shipping Brace..........................................................................................26
Shipping Plug........................................................................................... 26
Motor Overload Protector.............................................................................. 26
Troubleshooting....................................................................................28
Contact Information............................................................................. 30
Installer Checklist.................................................................................31
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5 Part No. 203701ENR2
Safety Information
Explanation of Safety Messages
Precautionary statements (“DANGER,” “WARNING,” and
“CAUTION”), followed by specific instructions, are found in this
manual and on machine decals. These precautions are intended
for the personal safety of the operator, user, servicer, and those
maintaining the machine.
DANGER
Indicates an imminently hazardous situation that, if
not avoided, will cause severe personal injury or
death.
WARNING
Indicates a hazardous situation that, if not avoided,
could cause severe personal injury or death.
CAUTION
Indicates a hazardous situation that, if not avoided,
may cause minor or moderate personal injury or
property damage.
Additional precautionary statements (“IMPORTANT” and
“NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to in-
form the reader of specific procedures where minor
machine damage will occur if the procedure is not fol-
lowed.
NOTE: The word “NOTE” is used to communicate in-
stallation, operation, maintenance or servicing informa-
tion that is important but not hazard related.
Important Safety Instructions
Save These Instructions
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death to persons when using your washer,
follow these basic precautions:
W023
• Read all instructions before using the washer.
• Install the washer according to the INSTALLATION IN-
STRUCTIONS. Refer to the EARTH/GROUND INSTRUC-
TIONS in the INSTALLATION manual for the proper earth/
ground connection of the washer. All connections for water,
drain, electrical power and earth/ground must comply with lo-
cal codes and be made by licensed personnel when required.
Do not do it yourself.
• Do not install or store the washer where it will be exposed to
water and/or weather.
• Do not add the following substances or textiles containing
traces of the following substances to the wash water: gasoline,
kerosene, waxes, cooking oils, vegetable oils, machine oils,
dry-cleaning solvents, flammable chemicals, thinners or other
flammable or explosive substances. These substances give off
vapors that could ignite, explode or cause the fabric to catch
on fire by itself.
• Under certain conditions, hydrogen gas may be produced in a
hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using a
washing machine or combination washer-dryer, turn on all hot
water faucets and let the water flow from each for several mi-
nutes. This will release any accumulated hydrogen gas. THE
GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
• To reduce the risk of an electric shock or fire, DO NOT use an
extension cord or an adapter to connect the washer to the elec-
trical power source.
• Do not allow children to play on or in the washer. Close su-
pervision of children is necessary when the washer is used
near children. This appliance is not intended for use by per-
sons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, un-
less they have been given supervision or instruction concern-
ing the use of the appliance by a person responsible for their
safety. This is a safety rule for all appliances.
• Cleaning and user maintenance shall not be made by children
without supervision.
Safety Information
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6 Part No. 203701ENR2
• Children less than three years should be kept away unless
continuously supervised.
• Do not reach into the washer if the washtub or agitator, if ap-
plicable, is moving.
• Never operate the washer with any guards, panels and/or parts
removed or broken. DO NOT tamper with the controls or by-
pass any safety devices.
• Use your washer only for its intended purpose, washing
clothes. Always follow the fabric care instructions supplied
by the garment manufacturer.
• Always read and follow manufacturer’s instructions on pack-
ages of laundry and cleaning aids. To reduce the risk of poi-
soning or chemical burns, keep them out of the reach of chil-
dren at all times (preferably in a locked cabinet). Heed all
warnings or precautions.
• Do not use fabric softeners or products to eliminate static un-
less recommended by the manufacturer of the fabric softener
or product.
• Lid MUST BE CLOSED any time the washer is to agitate or
spin. DO NOT bypass the lid switch to permit the washer to
agitate or spin with the lid open. A brake will stop the wash-
tub within seconds if the lid is opened during spinning. If the
washtub does not stop when the lid is opened, remove the
washer from use and call the service person.
• Be sure water connections have a shut-off valve and that fill
hose connections are tight. CLOSE the shut-off valves at the
end of each wash day.
• Keep your washer in good condition. Bumping or dropping
the washer can damage safety features. If this occurs, have
your washer checked by a qualified service person.
• Do not repair or replace any part of the washer, or attempt any
servicing unless specifically recommended in the user-mainte-
nance instructions or in published user-repair instructions that
you understand and have the skills to carry out. ALWAYS dis-
connect the washer from electrical supply before attempting
any service.
• Disconnect the power cord by grasping the plug, not the cord.
If the supply cord is damaged, it must be replaced by the man-
ufacturer, its service agent or similarly qualified persons in or-
der to avoid a hazard.
• Before the washer is removed from service or discarded, re-
move the lid or door to the washing compartment.
• Failure to install, maintain, and/or operate this washer accord-
ing to the manufacturer’s instructions may result in conditions
which can produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT SAFETY IN-
STRUCTIONS appearing in this manual are not meant
to cover all possible conditions and situations that may
occur. Observe and be aware of other labels and pre-
cautions that are located on the machine. They are in-
tended to provide instruction for safe use of the ma-
chine. Common sense, caution and care must be exer-
cised when installing, maintaining, or operating the
washer.
Always contact your dealer, distributor, service agent or the man-
ufacturer about any problems or conditions you do not under-
stand.
Safety Information
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7 Part No. 203701ENR2
Dimensions
Metered Models
C
H
TLW2051N_SVG
M
L
K
J
I
H
G
F
E
D
C
B
A
1
1. Pilot Hole
A - Electronic Control Models 22.44 in. [570 mm]
B - Coin Slide Models 21.56 in. [548 mm]
C 51 in. [1295 mm]
D - Standard Capacity Meter Case 43 in. [1092 mm]
D - High Capacity Meter Case 43.875 in. [1114 mm]
E - Electronic Control Models 38.19 in. [970 mm]
E - Coin Slide Models 40.38 in. [1026 mm]
F 28 in. [711 mm]
G 26 in. [660 mm]
H 0.44 in. [11 mm]
I 36 in. [914 mm]
J 41.25 in. [1048 mm]
K 28.75 in. [730 mm]
L 25.63 in. [651 mm]
M 30.5 in. [775 mm]
Dimensions
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8 Part No. 203701ENR2
Nonmetered Models
C
H
TLW2050N_SVG
K
J
I
H
G
F
E
D
C
B
A
A 21.56 in. [548 mm]
B 51 in. [1295 mm]
C 40.38 in. [1026 mm]
D 28 in. [711 mm]
E 26 in. [660 mm]
F 0.44 in. [11 mm]
G 36 in. [914 mm]
H 41.25 in. [1048 mm]
I 28.75 in. [730 mm]
J 25.63 in. [651 mm]
K 30.5 in. [775 mm]
Dimensions
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9 Part No. 203701ENR2
Installation
Before You Start
Tools
For most installations, the basic tools you will need are:
TLW2215N_SVG
1
2
3
4
5
6
NOTE: A cloth rag and all-purpose cleaner are also
needed.
1. Safety Glasses
2. Gloves
3. Wrench
4. Screwdriver
5. Pliers
6. Level
Figure 1
NOTE: If the washer is delivered on a cold day (below
freezing), or is stored in an unheated room or area dur-
ing the cold months, do not attempt to operate it until
the washer has had a chance to warm up.
NOTE: Install dryer before washer. This allows room for
attaching exhaust duct.
NOTE: This appliance is suitable for use in countries
having a warm, damp climate.
Order of Installation Steps
The proper order of steps must be followed to ensure correct in-
stallation. Refer to the list below when installing your unit.
1. Remove the shipping brace and shipping plug.
2. Wipe out inside of the washer.
3. Connect the fill hoses.
4. Connect the drain hose to the drain receptacle.
5. Position and level the washer.
6. Plug in the washer.
7. Add water to the washer.
8. Check the lid switch.
9. Check installation.
Remove the Shipping Brace and
Shipping Plug
1. Remove the shipping brace from under the lid.
2. The shipping plug will be released from the base of the wash-
er when removing the cardboard base from the washer.
The shipping brace and plug should be saved and must be rein-
stalled whenever washer is moved or transported to a new loca-
tion. This will prevent damage to washer components.
Do not tilt washer to front or sides when moving.
Refer to User-Maintenance section for instructions on reinstalling
shipping brace and shipping plug.
Installation
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10 Part No. 203701ENR2
TLW2098N_svg
3
2
1
1. Shipping Brace
2. Shipping Plug
3. Cardboard Base
Figure 2
Wipe Out Inside of Wash Tub
Prior to first wash, use an all purpose cleaner or a detergent
and water solution and a damp cloth to remove shipping dust
from inside of the washer.
TLW2099N_SVG
Figure 3
Connect Fill Hoses
WARNING
Under certain conditions, hydrogen gas may be pro-
duced in a hot water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLO-
SIVE. If the hot water system has not been used for
such a period and before using the washer, turn on
all hot water faucets and let the water flow from each
for several minutes. This will release any accumula-
ted hydrogen gas. The gas is flammable. Do not
smoke or use an open flame during this time.
W029
Mixing Valve Flow Rates
Pressure
psi [kPa]
HOT
gallons per
minute [liters
per minute]
COLD
gallons per
minute [liters
per minute]
WARM
gallons per
minute [liters
per minute]
20 [138] 3.4 [12.9] 3.4 [12.9] 4.0 [15.1]
120 [827] 4.6 [17.4] 4.6 [17.4] 4.6 [17.4]
Installation
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11 Part No. 203701ENR2
Water Supply Requirements
Water supply faucets must fit standard 3/4 inch [19 mm] female
garden hose couplings. DO NOT USE SLIP-ON OR CLAMP-
ON CONNECTIONS.
NOTE: Water supply faucets should be readily accessi-
ble to permit turning them off when washer is not being
used.
Recommended cold water temperature is 50° to 75° Fahrenheit
[10° to 24° Celsius]. Recommended maximum hot water temper-
ature is 125° Fahrenheit [51° Celsius]. Warm water is a mixture
of hot and cold water. Warm water temperature is dependent upon
the water temperature and the pressure of both the hot and cold
water supply lines.
WARNING
To prevent personal injury, avoid contact with inlet
water temperatures higher than 125° Fahrenheit [51°
Celsius] and hot surfaces.
W748
Water pressure must be a minimum of 20 to a maximum of 120
pounds per square inch [minimum of 138 to a maximum of 827
kPa] static pressure measured at the faucet.
NOTE: Water pressure under 20 pounds per square
inch [138 kPa] will cause an extended fill time in the
washer and decreased rinse performance.
Turn on the water supply faucets and flush the lines for approxi-
mately two minutes to remove any foreign materials that could
clog the screens in the water mixing valve. This is especially im-
portant when installing your washer in a newly constructed or
renovated building. Build-up may have occurred during construc-
tion.
Connecting Hoses
1. Insert rubber washers and filter screens (from accessories
bag) in water fill hose couplings (two hoses supplied with
washer). The filter screen must be facing outward.
2. Connect fill hose couplings with filter screens to water supply
faucets.
3. Connect the other hose couplings to the hot and cold valve
connections at the rear of the washer.
4. Make sure the hose from the hot water faucet goes to the wa-
ter mixing valve marked “H” and the hose from the cold fau-
cet goes to the valve marked “C”.
5. Thread hose couplings onto valve connections finger tight.
Then turn 1/4 turn with pliers.
IMPORTANT: DO NOT cross thread or overtighten
couplings. This will cause them to leak.
6. Turn water on and check for leaks.
7. If leaks are found, retighten the hose couplings.
8. Continue tightening and rechecking until no leaks are found.
COLD
HOT
TLW2273N_SVG
C
H
8
7
6
5
4
3
2
1
1. Filter Screen (Screen must be facing outward)
2. Fill Hose
3. Plain Rubber Washer
4. Cold Water Connection
5. Hot Water Connection
6. Install this end of hose to valve connections at rear of
washer
7. Install this end of hose to water supply faucet
8. Faucet
Figure 4
IMPORTANT:
Hoses and other rubber parts deteriorate after exten-
ded use. Hoses may develop cracks, blisters or materi-
al wear from the temperature and constant high pres-
sure they are subjected to.
All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be re-
placed immediately. All hoses should be replaced ev-
ery five years.
IMPORTANT: Turn off water supply faucets after check-
out and demonstration. Owner should turn off water
supply whenever there will be an extended period of
non-use.
Risers
Risers (or air cushions) may have to be installed if the pipes
knock or pound when flow of water stops. The risers are more ef-
ficient when installed as close as possible to the water supply fau-
cets. Refer to Figure 5 .
Installation
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12 Part No. 203701ENR2
W005I_SVG
2
1
1. Risers (Air cushions)
2. Water Supply Faucets
Figure 5
Connect Drain Hose to Drain
Receptacle
IMPORTANT: The drain hose installation is a very im-
portant factor in the washer installation. If care is not
taken when the drain hose is installed, a siphoning ac-
tion can be started which will cause water to be si-
phoned from the washer during the cycle.
Drain Facilities
End of drain hose should never be in water as siphoning action
can be started that will cause water to be siphoned back into the
washer.
The curved end of drain hose MUST be installed even with or
above the height of the cabinet top of the washer to prevent si-
phoning. Refer to Figure 6 .
TLW2251N_SVG
3
2
1
1. Drain Hose
2. Standpipe
3. Recommended Standpipe Height 36 in. [914 mm] Mini-
mum
Figure 6
The standpipe or drain receptacle must be capable of handling a
minimum of 1-1/2 inches [38 mm] outside diameter drain hose.
The drain hose should fit loose within the standpipe (it should not
be snug fit). Never install the drain hose into a “sealed” drain sys-
tem as air cannot escape and will restrict the water from being
drained from the washer. A sealed drain system may also allow
water to be pumped back into the washer during agitation. Both
of these conditions may result in flooding of the washer.
Remove the drain hose from its shipping position on the rear of
the washer by unhooking the hose from the retainer clamp.
If necessary, follow the instructions for your type of drain recep-
tacle (high standpipe or low standpipe) to properly install the
drain hose.
High Standpipe Installation
NOTE: No. 562P3 Siphon Break Kit and No. 25863 Hose
Coupling are not required for this type of installation.
Installation
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13 Part No. 203701ENR2
{
TLW2210N_SVG
4
3
2
1
1. Drain Hose
2. Cut Drain Hose off at This End to Fit the Washer Installa-
tion
3. Standpipe
4. Maximum Standpipe Height Not To Exceed 5 ft. [1.5 m]
Figure 7
IMPORTANT: Drain receptacle must be capable of han-
dling a minimum of 1-1/2 inch [38 mm] outside diame-
ter drain hose.
Low Standpipe Installation
If the drain facility is lower than the cabinet top, a siphon break
kit, Part No. 562P3, must be installed in the drain hose to prevent
siphoning action and drain hose MUST be cut to fit the washer
installation. Refer to Figure 8 . Use one No. 25863 Hose Cou-
pling to splice hose. The No. 562P3 Siphon Break Kit and No.
25863 Hose Coupling are available as optional equipment at ex-
tra cost through an authorized dealer or parts distributor. Installa-
tion instructions are supplied with the kit.
OPTIONAL: Raise the standpipe to the recommended height of
36 inches [914 mm].
IMPORTANT: Drain receptacle must be capable of han-
dling a minimum of 1-1/2 inch [38 mm] outside diame-
ter drain hose.
TLW2211N_SVG
{
3
2
1
5
4
1.
Drain Hose Elbow
2. 562P3 Siphon Break Kit
3. Standpipe
4. Cut Hose in This Area and Install No. 25863 Hose Cou-
pling
5. 25863 Hose Coupling
Figure 8
Position and Level the Washer
1. Position washer so it has sufficient clearance for installation
and servicing.
2. Place washer in position on a clean, dry, and reasonably firm
floor. Installing the washer on any type of carpeting is not rec-
ommended.
3. Place rubber cups (from accessories bag) on all four leveling
legs.
4. Place a level on the cabinet top and check if the washer is lev-
el from side to side and front to back.
5. If washer is not level, tilt washer back to access the front lev-
eling legs. Loosen the locknuts and adjust legs by screwing
into or out of washer base.
6. Once adjusted, tilt the washer forward on front legs and lower
back down into position to set the rear self-leveling legs.
7. Washer must not rock. When washer is level and does not
rock, tighten locknuts securely against bottom of washer base.
If these locknuts are not tight, washer will not remain station-
ary during operation.
Improper installation or flexing of weak floor will cause exces-
sive vibration.
Do not slide washer across floor once the leveling legs have been
extended, as legs and base could become damaged.
Installation
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14 Part No. 203701ENR2
NOTE: For areas with uneven floors, a No. 566P3
Adjustable Rear Leg Extension Kit is available as
optional equipment at extra cost.
8. Verify that unit does not rock.
TLW2100N_SVG
6
5
4
3
2
1
1. Washer Base
2. Locknut
3. Leveling Leg
4. Rubber Cup
5. 1/2 inch [13 mm] Clearance Between Washers
6. Level
Figure 9
Plug In the Washer
Electrical Requirements
120 Volt, 60 Hertz with 3-Prong Earth/Ground Plug
NOTE: The wiring diagram is located in the control
hood.
WARNING
To reduce the risk of fire, electric shock, serious in-
jury or death, all wiring and protective earth/ground
connections MUST conform with the latest edition of
the National Electrical Code, ANSI/NFPA No. 70, and
such local regulations as might apply. It is the cus-
tomer’s responsibility to have the wiring, fuses and
circuit breakers installed by a qualified electrician to
make sure adequate electrical power is available to
the washer.
W824
When plugging in the washer:
• DO NOT overload circuits.
• DO NOT use an extension cord.
• DO NOT use an adapter.
• DO NOT operate other appliances on the same circuit. Use
separately fused 15 Amp circuits.
The washer is designed to be operated on a separate branch, po-
larized, three-wire, effective earth/ground, 120 Volt, 60 Hertz,
AC (alternating current), circuit protected by a 15 ampere fuse,
equivalent fusetron or circuit breaker.
The three-prong earth/ground plug on the power cord should be
plugged directly into a polarized three-slot effective earth/ground
receptacle rated 110/120 Volts AC (alternating current) 15 Amps.
Refer to Figure 10 to determine correct polarity of the wall recep-
tacle.
Standard 120 Volt, 60 Hertz 3-Wire Effective Earth/
Ground Circuit
TLW2287N_SVG
6
8
7
2
1 3
5
4
1. L1
2. Earth/Ground
3. Neutral Side
4. Round Earth/Ground Prong
5. Neutral
6. 0 V.A.C.
7. 120 ± 12 V.A.C.
8. 120 ± 12 V.A.C.
Figure 10
Installation
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15 Part No. 203701ENR2
WARNING
To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to connect
the washer to the electric power source.
W082
Earth/Ground Instructions
This appliance must be properly connected to protective earth/
ground. In the event of malfunction or breakdown, the earth/
ground will reduce the risk of electric shock by providing a path
of least resistance for electric current.
The appliance is equipped with a cord having an equipment earth/
ground conductor and a three-prong earth/ground plug. The plug
must be plugged into an appropriate outlet that is properly instal-
led and connected to a protective earth/ground in accordance with
all local codes and ordinances.
WARNING
Improper connection of the equipment earth/ground
conductor can result in a risk of electric shock.
Check with a qualified electrician or service person if
you are in doubt as to whether the unit is properly
connected to a protective earth/ground.
W893
• DO NOT modify the plug provided with the unit – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
• If the laundry room’s electrical supply does not meet the
above specifications and/or if you are not sure the laundry
room has an effective earth/ground, have a qualified electri-
cian or your local electrical utility company check it and cor-
rect any problems.
WARNING
Any disassembly requiring the use of tools must be
performed by a suitably qualified service person.
W299
WARNING
This unit is equipped with a three-prong (earth/
ground) plug for your protection against shock haz-
ard and should be plugged directly into a protective
earth/ ground three-prong receptacle. Do not cut or
remove the earth/ground prong from this plug.
W823
Add Water to the Washer
To prevent damage to pump, do not run washer before adding at
least one quart [0.95 liter] water to the tub. If the washer is run
before any water is added, the pump seal may overheat, causing
the pump to leak. Once installed, the water retained in the drain
system from the previous cycle will provide sufficient cooling to
prevent pump seal damage.
NOTE: The agitator should not be removed except for
service. The washtub is designed to be self-cleaning.
TLW2056N_SVG
Figure 11
Check Lid Switch
Washer should stop filling, agitating and spinning when lid is
opened during a wash cycle.
TLW2101N_SVG
Figure 12
Check Installation
1. Refer to Installer Checklist on the back cover of this manual
and make sure that washer is installed correctly.
Installation
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16 Part No. 203701ENR2
2. Run washer through one complete cycle to make sure it is op-
erating properly.
Vending
Meter Case
The factory mounted coin meter case does not include the service
door lock, coin slide (if applicable), coin drawer, coin drawer
lock or keys. These parts must be ordered (at extra cost) accord-
ing to the purchaser’s requirements direct from the manufacturer
of your choice.
NOTE: You have the option of using a screw type lock
or a 1/4 turn lock on the meter case service door. If you
choose to use a screw lock, then the special bracket
(located inside the meter case) must be used. DO NOT
use the special bracket if a 1/4 turn lock is used.
Coin Drawer Security - For additional security, drill out the two
pilot holes on each side of the front of the meter case to 1/4 or
5/16 inch [6.4 or 7.9 mm] holes and install a bicycle lock through
these holes.
NOTE: An 8 in. [203 mm] coin drawer is required for
coin operated electronic control models.
Slide Extension Assembly – Models Starting Seri-
al No. 1211
1. Remove slide extension parts from parts accessories bag in-
cluded in unit.
2. Install extension lever with arm that has one star facing down.
Refer to Figure 13 .
TLW2160N_SVG
1
1. One Star
Figure 13
3. Install extension lever with rounded corner facing away from
extension bracket using shoulder bolt, flat washer and nut.
Refer to Figure 14 .
4. Install spring to extension bracket with hook facing down. In-
stall other end of spring to extension lever with hook facing
left while standing in front of unit. Refer to Figure 14 .
TLW1610K_SVG
7
6
5
4
3
2
1
1. Shoulder Bolt
2. Spring
3. Flat Washer
4. Rounded Corner
5. Nut
6. Extension Lever
7. Extension Bracket
Figure 14
5. Install extension bracket and lever assembly onto coin slide
bracket using two screws and locknuts. Refer to Figure 15 .
IMPORTANT: Install coin slide bracket with side
marked “A” facing up and toward extension bracket
and lever assembly. Refer to Figure 15 .
TLW2163N_SVG
3
2
1
1. Spring Installed
2. Extension Bracket and Lever Assembly
3. Coin Slide Bracket - Letter "A"
Figure 15
Installation
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17 Part No. 203701ENR2
6. Install coin slide extension assembly onto top of coin slide us-
ing two remaining screws and lockwashers. Place lockwasher
under head of screws, above bracket “A”. Refer to Figure 16 .
TLW2164N_SVG
2
1
1. Coin Slide Extension Assembly
2. Spring Installed
Figure 16
7. Before installing coin slide and extension, make sure ground
wire is tucked under control shield to provide clearance for
coin slide. Refer to Figure 17 .
TLW2157N_SVG
1
1. Ground Wire Placement
Figure 17
Installing Coin Slide Assembly Into Meter Case:
Option One
1. Insert coins and partially extend coin slide.
2. Insert coin slide on its side through meter case opening. Then
rotate 90 degrees to its proper orientation.
3. Return coin slide and hook slide pins onto meter case.
4. Continue coin slide installation according to manufacturer’s
instructions.
5. Check to make sure coin slide is operating properly by insert-
ing coins and starting a cycle. The IN USE light will turn on,
or flash if it is already on, to indicate proper operation.
Installing Coin Slide Assembly Into Meter Case:
Option Two
1. Install coin slide according to manufacturer’s instructions.
2. Insert coins into coin slide and slowly push slide in. Stop be-
fore coins fall into coin box. This will allow installing exten-
sion through meter case service door opening.
3. Install slide extension onto top of coin slide using two screws.
Refer to Figure 16 .
4. Check to make sure coin slide is operating properly by insert-
ing coins and starting a cycle. The IN USE light will turn on,
or flash if it is already on, to indicate proper operation.
Models Prepped for Card Reader and Non-Metered
Models
The machine is shipped from the factory with the Electronic Con-
trol Diagnostic Harness Assembly unplugged. To avoid unauthor-
ized manual programming or vending, perform the following
steps.
1. Open control panel.
2. Locate diagnostic harness on electronic control.
3. Plug connectors for “white/black” wire and “red/blue” wire
together.
FLW6R_SVG
1
1. Control Panel
Figure 18
Additional Security
Located on the service door of meter case models is a flat Phillips
head screw. During shipment, this screw is used to attach the
service door to the meter case. For additional security, this screw
can be reinstalled inside the control hood of your unit. Refer to
instructions below for installation.
Tamper-resistant screws also can be installed for additional secur-
ity. Tamper-resistant screws, bits and bit holder are available as
optional equipment at extra cost. Part numbers are:
• Bit (No. 8 screws) Part No. 281P4
Installation
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18 Part No. 203701ENR2
• Bit (No. 12 screws) Part No. 282P4
• Control panel tamper-resistant screw Part No. 35528
• Front panel tamper-resistant screw Part No. 35527
The following list is the procedure required to install the Phillips
head screw and tamper-resistant screws:
WARNING
Any disassembly requiring the use of tools must be
performed by a suitably qualified service person.
W299
WARNING
To reduce the risk of electric shock, fire, explosion,
serious injury or death:
• Disconnect electric power to the washer before
servicing.
• Never start the washer with any guards/panels re-
moved.
• Whenever earth/ground wires are removed during
servicing, these earth/ground wires must be re-
connected to ensure that the washer is properly
connected to a protective earth/ground.
W883
1. Remove the Phillips head screw from service door (refer to
Figure 19 ).
2. Remove two screws holding control panel to control hood.
3. Tilt control panel forward and lay on a protective pad to pre-
vent scratching of cabinet top.
4. Insert Phillips head screw down through double “D” hole in
left rear corner of cabinet top (inside control hood) until it en-
gages retainer nut located on left rear corner gusset of cabinet.
5. Finger tighten screw.
IMPORTANT: Do not use a power driver to tighten
screw. Torque of a power driver could over-tighten
screw causing damage to cabinet assembly.
6. Secure control panel to control hood using two No. 8 tamper-
resistant screws, Part No. 35528.
7. Remove two screws holding front panel to base of washer and
install two No. 12 tamper-resistant screws, Part No. 35527.
TLW2102N_SVG
3
2
1
1. 35528 No. 8 Screws
2. Double “D” Hole
3. 35527 No. 12 Screws
Figure 19
Installation
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19 Part No. 203701ENR2
Operation
Operation Instructions for Coin Slide
Operated and Nonmetered Washers
IMPORTANT: Prior to first wash, use an all-purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside of washer.
IMPORTANT: Remove all sharp objects from laundry to
avoid tears and rips to items during normal machine
operation.
Add Detergent
1. Pour measured amount of detergent into washtub. Refer to
package directions.
2. NEVER POUR UNDILUTED BLEACH DIRECTLY ON
LAUNDRY. Follow package directions when using bleach.
W395I_SVG
Figure 20
Load Laundry
1. Load dry clothes loosely into washtub – DO NOT overload!
(14 lbs. [6.3 kg] maximum dry clothes load)
2. When washing large items such as shag rugs and bedspreads,
add several small items to balance wash load.
W392I_SVG
Figure 21
Close Lid
Washer will not operate with lid open.
TLW2202N_SVG
Figure 22
Set Cycle Selector
Turn the cycle selector knob to the desired setting.
TLW2240N_SVG
NORMAL
HOT
NORMAL/HOT
TLW2241N_SVG
NORMAL
WARM
NORMAL/WARM
TLW2242N_SVG
NORMAL
COLD
NORMAL/COLD
Table continues...
Operation
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DO NOT COPY or TRANSMIT
20 Part No. 203701ENR2
TLW2243N_SVG
DELICATE
DELICATE
TLW2244N_SVG
PERM
PRESS
COLD
PERM PRESS/COLD
TLW2245N_SVG
PERM
PRESS
WARM
PERM PRESS/WARM
NOTE: Cycle Selector may be changed any time before
first wash fill is complete.
Start Washer
Metered Models
1. Insert money by placing coin(s) in slide.
2. Carefully push slide in as far as possible and then pull slide
out as far as possible.
3. The IN USE light will come on indicating start of cycle.
W297I_SVG
Figure 23
Nonmetered Models
1. Push start switch.
2. The IN USE light will come on indicating start of cycle.
TLW2048N_SVG
Figure 24
Indicator Lights
TLW2246N_SVG
IN USE
IN USE
This light will re-
main on while
washer is in use.
TLW2247N_SVG
RINSE
RINSE
This light will be on
during the rinse
portion of the cycle.
TLW2248N_SVG
SPIN
SPIN
This light will be on
during the rinse/
final spin only.
Washer will stop
automatically at end
of cycle. (SPIN and
IN USE lights will
go out indicating
end of cycle.) Leave
lid open after re-
moving laundry.
Should washer stop, but IN USE, RINSE or SPIN light remain
on, the motor overload protector may have cycled. Refer to Main-
tenance section.
WARNING
To reduce the risk of bodily injury, do not remove
laundry from washer until all lights are out, and all
moving parts have stopped.
W092
The washer will stop (pause) shortly before the first spin.
Operation
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21 Part No. 203701ENR2
Control Modes
Power-Up Mode
The control enters this mode after power is applied to the washer.
In Power-Up Mode, the control will detect the state it was in at
power-down to determine what mode to enter. After the control
completes operation in the Power-Up Mode, it will enter either
the Ready, Test or Run Modes.
Ready Mode
In Ready Mode, the control will wait for the vend to be satisfied
before entering Run Mode.
Run Mode
In Run Mode, the control is running a cycle. The IN USE LED
will be lit.
Lid Open Mode
The control enters Lid Open Mode when the lid is opened during
Run Mode. All cycle activity is stopped. The cycle time count
down stops unless the lid is opened during the last three minutes
of the final spin step. In this case the time will continue to count
down.
End of Cycle Mode
The control enters End of Cycle Mode when a cycle is complete.
The IN USE LED will be off. The control will remain in this
mode until the lid is opened or vend has been satisfied.
Error Mode
In Error Mode, a combination of LEDs flash to display error co-
des (refer to paragraphs below). Error Mode is either exited by
powering down washer or it will clear itself after an amount of
time. The Water Leak errors can be turned off by setting dips-
witch 4 to the OFF position. Refer to Table 1 .
Fill Error
If the desired fill level is not reached within 30 minutes of start-
ing the fill, the control will enter a Fill Error. The IN USE LED
will flash two times. This can occur during any Fill or Agitate
Step in the cycle. For an Agitate step, the control must be in refill
in order for this error to occur.
Drain Error
If the control detects that the tub still has an inch or greater water
level when the cycle is completed, the control will enter a Drain
Error. The control will turn off all outputs and the IN USE LED
will flash three times. Power must be cycled to clear this error.
Slow Drain Detection Error
Poor drain conditions will cause the control to sense a longer than
normal period of time for the water level to drop from the global
level value of “1” to below the empty level. Causes of this slower
than normal draining could be a pump malfunction, a foreign ob-
ject jammed in the pump, a poor drain connection between the
machine drain hose and the building drain system, or an over-
sudsing condition.
Slow Drain Detection Errors can only occur when the control has
the dipswitch set to Leak and Slow Drain Errors On. Refer to Ta-
ble 1 for setting the dipswitch.
Whenever the control is in a Drain step and the proper dipswitch
is set, the control keeps track of the time required for the water
level to fall. If the control senses a drain time greater than the
amount specified, the control will generate a Slow Drain Error.
When the cycle has been completed and if the control has saved a
slow drain error status, the IN USE LED flashes five times to in-
dicate this condition.
Slow Leak Detection Error
Water leaks in the machine will cause the control to sense a water
level that drops below or above the target water level. Causes of
this condition could be a leak in the pump, a foreign object jam-
med in the pump, or a faulty fill valve that allows water to enter
the machine even when turned off.
Slow Leak Detection Errors can only occur when the control has
the dipswitch set to Leak and Slow Drain Errors On. Refer to Ta-
ble 1 for setting the dipswitch.
When the cycle reaches the last pause step, the control will pause
the machine cycle for 60 seconds if the appropriate dip switch is
set to allow water leak detection. The control will record the cur-
rent water level from the pressure sensor input and continue to
monitor the water level in the system for 60 seconds. If the water
level has dropped or raised more than an acceptable amount the
control will save a water leak error status and will continue the
machine cycle. If the water level has not dropped or raised more
than the acceptable amount, the control will not save a water leak
error status. When the cycle has been completed and if the con-
trol has saved a water leak drain error status, the IN USE LED
will flash six times.
Overflow Error
The Overflow Error occurs when the machine has an overflow
level of 15 inches and does not drain the water level 0.8 inches
below the overflow water level. The IN USE and RINSE LEDs
will flash two times to indicate the condition.
If overflow level is reached while running a cycle, the control
will enter Overflow Running mode. If the machine is unable to
empty the water 0.8 inches below the overflow level within five
minutes, the Overflow Error is set.
Pressure Error
If the control does not detect a valid water level sensor input for
30 seconds while in Run Mode during a Fill/Agitate step, the
control will enter a Pressure Sensor Error. The control will turn
off all outputs and the IN USE LED will flash once. Power must
be cycled to the machine to clear this error.
Operation
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22 Part No. 203701ENR2
No Flow Error
During a Fill step, the control will wait 30 seconds for the pres-
sure sensor to stabilize and then take an initial water level read-
ing. The control takes a second reading after 4.5 minutes. If the
difference between the two readings is not greater than 1.5 in-
ches, the control will set a No Flow Error. This usually indicates
that the machine does not have enough water pressure or the
pressure value is not changing. The IN USE LED will flash four
times to indicate this condition.
Communication Error
This error occurs when there is a problem with communications
between the front-end control and the output board. The control
will turn off all outputs and the IN USE, RINSE, and SPIN LEDs
will flash continuously to indicate this error. The machine must
be powered down to clear the error.
Output Board Error
If the front-end control receives the output failure signal from the
output board, the control will turn off all outputs to indicate this
error. The IN USE, RINSE, and SPIN LEDs will flash continu-
ously. The machine must be unpowered to clear the error.
Board Shorted Error
The control will perform a check while the drive board enable re-
lay is disabled to see whether the enable relay is shorted. The
front-end control sends requests to the drive board when the drive
board should be off. If any response is received from the drive
board, the RINSE and SPIN LEDs will flash 4 times. The ma-
chine must be unpowered to clear this error.
Drive Not Ready Error
The front-end control will check if communication is established
with the drive board. If 30 seconds pass after communication has
been established and no drive errors exist, the control will try re-
setting the drive board up to three times. The IN USE, RINSE,
and SPIN LEDs will flash two times to indicate this condition.
Power must be cycled to the machine to clear this error.
Board ID Error
The control will check the output board to ensure that it matches
the front-end control machine type. The IN USE and SPIN LEDs
will flash two times to indicate the wrong machine type. The ma-
chine must be unpowered to clear this error.
Rapid Advance
The Rapid Advance feature allows the owner to quickly advance
into a cycle and advance an active cycle to a specific cycle step.
To enter Rapid Advance on metered models through Serial No.
1810000001, open the meter case service door. Press the service
door switch to advance to the next step. On models starting Serial
No. 1810000001, open the meter case service door and unplug
the white bullet connector for at least one second and then recon-
nect it. Each time the connector is unplugged and reconnected,
the control will advance to the next step.
To enter Rapid Advance on nonmetered models open the control
hood, unplug the white bullet connector with the white and gray/
yellow wires connected to the H8-9 pin on the control for at least
one second, and then reconnect it. Each time the connector is un-
plugged and reconnected, the control will advance to the next
step.
The cycle will advance through each individual cycle step.
Setting Dipswitches
Machine settings can be changed using the 8-Position dipswitch-
es mounted on the control. Dipswitch 1 is labeled "SW1" on the
control. Dipswitch 2 is labeled "SW2" and is not used. The con-
trol reads the dipswitch settings at power-up. The control must be
powered down to change the dipswitch settings. Refer to table
below for dipswitch settings. All switch numbers not listed are
not used at this time.
Dipswitch 1 (SW1)
Switch No. ON OFF
1 240 VAC Enabled 120 VAC Enabled
3 Vended Non-Vended
4 Water Leak Errors
ON
Water Leak Errors
OFF
Table 1
Operation Instructions for MDC
Washers
IMPORTANT: Prior to first wash, use an all-purpose
cleaner, or a detergent and water solution, and a damp
cloth to remove shipping dust from inside of washer.
IMPORTANT: Remove all sharp objects from laundry to
avoid tears and rips to items during normal machine
operation.
Add Detergent
1. Pour measured amount of detergent into washtub. Refer to
package directions.
2. NEVER POUR UNDILUTED BLEACH DIRECTLY ON
LAUNDRY. Follow package directions when using bleach.
Operation
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DO NOT COPY or TRANSMIT
23 Part No. 203701ENR2
W395I_SVG
Figure 25
Load Laundry
1. Load dry clothes loosely into washtub – DO NOT overload!
(14 lbs. [6.3 kg] maximum dry clothes load)
2. When washing large items such as shag rugs and bedspreads,
add several small items to balance wash load.
W392I_SVG
Figure 26
Close Lid
Washer will not operate with lid open.
TLW2202N_SVG
Figure 27
Set Fabric Selector and Wash Temperature
Push touchpad for NORMAL/HOT, NORMAL/WARM, NOR-
MAL/COLD, PERM PRESS/WARM or DELICATES/COLD cy-
cle. Light indicates selection.
NOTE: Changes can be made to Fabric Selector setting
up until the first fill is complete.
FLW2361N_SVG
NORMAL
HOT
PERM
PRESS
WARM
NORMAL
WARM
NORMAL
COLD
DELICATES
COLD
START
Figure 28
Insert Coins or Card
To Insert Coins
1. Insert coin(s) in coin slot.
2. Check pricing as seen on digital display.
W387I_SVG
Figure 29
Operation
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24 Part No. 203701ENR2
To Insert Card
Insert card into opening.
DRY2633N_SVG
Figure 30
Start Washer
1. After vend price has been satisfied, push the START pad.
2. Door must be closed to start washer.
FLW2362N_SVG
NORMAL
HOT
PERM
PRESS
WARM
NORMAL
WARM
NORMAL
COLD
DELICATES
COLD
START
Figure 31
Indicator Lights
WASH WASH is lit at the beginning
of the Wash portion of the cy-
cle and will remain lit until the
wash step is complete.
RINSE RINSE is lit at the beginning
of the Rinse or Extra Rinse
portion of the cycle and will
remain lit until the Rinse step
is complete.
Table continues...
SPIN SPIN is lit during the Final
Spin portion of the cycle.
START START flashes one second on
and one second off when the
full vend price has been satis-
fied.
WARNING
To reduce the risk of bodily injury, do not remove
laundry from washer until all lights are out, and all
moving parts have stopped.
W092
The washer will stop (pause) shortly before the first spin.
Operation
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25 Part No. 203701ENR2
Maintenance
User-Maintenance Instructions
Cold Weather Care
If the unit is delivered on a cold day (below freezing), or is stored
in an unheated room or area during the cold months, do not at-
tempt to operate the washer until it has had a chance to warm up.
Water from the previous cycle may remain.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning the control panel.
Some cleaning products may harm the finish on the control panel
or damage the interior. DO NOT use products that contain alco-
hol on the control panel. Wipe the panel dry after cleaning.
Wipe the washer cabinet as needed. If detergent, bleach or other
washing products are spilled on the cabinet, wipe immediately.
Some products will cause permanent damage if spilled on the
cabinet.
Do not use scouring pads or abrasive cleansers on control panel
or cabinet.
The washtub will need no particular care though it may need rins-
ing or wiping after some unusual loads have been washed. This
also may be necessary if too little detergent has been used.
Leave the lid open to allow the inside of the washer to dry out
after use. This helps prevent musty odors from developing.
The agitator should not be removed except for service. The wash-
tub is designed to be self cleaning.
Replacing Hoses
Hoses and other rubber parts deteriorate after extended use. Ho-
ses may develop cracks, blisters or material wear from the tem-
perature and constant high pressure they are subjected to.
All hoses should be checked on a monthly basis for any visible
signs of deterioration. Any hose showing the signs of deteriora-
tion listed above should be replaced immediately. All hoses
should be replaced every five years.
Filter Screens
Check the filter screens in the fill hoses for debris or damage ev-
ery six months. Clean or replace them if necessary.
If the washer is filling with water slower than normal, check the
filter screens. Clean or replace them if necessary.
Order filter screen Part No. 803615 from the nearest authorized
parts distributor.
Reinstallation of Shipping Materials
You must install the shipping brace and shipping plug any time
the washer is moved.
Shipping Brace
The shipping brace in the lid opening should be saved and rein-
stalled whenever the washer is moved. To reinstall the brace,
open the washer lid and place the brace over the washer agitator,
placing the back of the brace into the lid opening first.
Shipping Plug
The plastic shipping plug should be saved and reinstalled any
time the washer is moved. The plug fits into two openings: The
base opening and the shipping plug opening on the bottom of the
movable pivot dome. The plug MUST be inserted into both open-
ings to prevent damage to the washer. In order to accomplish this,
the shipping plug opening must be directly lined up with the base
opening.
Refer to Figure 32 .
TLW2103N_SVG
2
1
4
3
1. Shipping Plug Opening
2. Base Opening
3. Shipping Plug
4. Shipping Brace
Figure 32
Motor Overload Protector
The internal overload protector will stop the motor automatically
in the event of an overload.
The overload protector will reset itself in two or three minutes
and the motor will restart automatically.
Maintenance
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26 Part No. 203701ENR2
If the overload protector stops motor again, remove the washer
from use and call the service person to correct the problem.
Maintenance
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DO NOT COPY or TRANSMIT
27 Part No. 203701ENR2
Troubleshooting
Try these troubleshooting tips before making a service call. They
may save you time and money.
Washer Symptom Possible Cause/Solution
Won’t Fill • Make sure lid is closed.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Insert coin(s) or card. (metered models only)
• Check for proper operation of coin slide switch (coin slide models only).
• Push START switch to start the washer (nonmetered models only).
• Make sure that the controls are properly set.
• Make sure hot and cold water faucets are turned on.
• Make sure drain hose is not kinked or twisted.
• During the rinse portion of the cycle, the tub won’t fill with water. Instead, there is a
spray rinse.
• Make sure that the last spin has been completed.
• Clean the screens in the water mixing valve and the filter screens located at the faucet
end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the
screens.)
• Water is being siphoned from the washer during the cycle. Refer to the Installation
instructions to make sure that the drain hose has been properly installed.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
Won’t Start • Make sure lid is closed.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Insert coin(s) or card. (metered models only)
• Check for proper operation of coin slide switch (coin slide models only).
• Push START switch to start the washer (nonmetered models only).
• Make sure that the controls are properly set.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
Won’t Agitate • Make sure lid is closed.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Insert coin(s) or card. (metered models only)
• Push START switch to start the washer (nonmetered models only).
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
• Have a qualified electrician check polarity and earth/ground. Refer to Electrical Re-
quirements section.
Table continues...
Troubleshooting
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DO NOT COPY or TRANSMIT
28 Part No. 203701ENR2
Washer Symptom Possible Cause/Solution
Won’t Spin • Make sure lid is closed.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the laundry room fuse or circuit breaker.
• Insert coin(s) or card. (metered models only)
• Push START switch to start the washer (nonmetered models only).
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
• Have a qualified electrician check polarity and earth/ground. Refer to Electrical Re-
quirements section.
Stops/Pauses During Cycle • Pauses are part of the washer’s normal operation. The washer will stop (pause) shortly
before the wash and rinse spins.
• Check the laundry room fuse or circuit breaker.
• The motor overload protector may have stopped the cycle. It will reset itself in two or
three minutes and restart the washer automatically.
Won’t Drain • Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation instructions to make sure that the drain hose has been proper-
ly installed.
Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water mix-
ing valve.
• Check the condition of the fill hoses. Replace fill hoses every five years.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Laundry load may be oversudsing or overloaded. Use less detergent (or low-sudsing
detergent) and proper load sizes.
Is Noisy • Wash load may be unbalanced. Open lid and redistribute the load.
• Make sure washer is level. Uneven leveling can cause vibration.
• A newly installed washer may make a knocking sound if the machine has been in stor-
age. The belt may have settled. Run washer through 4-5 cycles to loosen belt. Washer
operation will not be affected.
Load is too Wet • Wash load may be unbalanced. Open lid and redistribute the load.
• Load is too small. Add items to make full load.
Wrong Water Temperature • Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indica-
ted with “H” on the valve bracket) and cold faucet is connected to cold mixing valve
(indicated with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
Troubleshooting
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29 Part No. 203701ENR2
Contact Information
If service is required, contact the nearest Factory Authorized
Service Center.
If you are unable to locate an authorized service center or are un-
satisfied with the service performed on your unit, contact:
Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
U.S.A.
www.alliancelaundry.com
Phone: +1 (920) 748-3121
When calling or writing about your unit, PLEASE GIVE THE
MODEL AND SERIAL NUMBERS. The model and serial num-
bers are located on the serial plate. The serial plate will be in the
location shown in Figure 33 .
Date Purchased
Table continues...
Model Number
Serial Number
Please include a copy of your bill of sale and any service receipts
you have.
WARNING
To reduce the risk of serious injury or death, DO NOT
repair or replace any part of the unit or attempt any
servicing unless specifically recommended in the
user-maintenance instructions or in published user-
repair instructions that you understand and have the
skills to carry out.
W329
If replacement parts are required, contact the source from where
you purchased your unit or call +1 (920) 748-3950 for the name
and address of the nearest authorized parts distributor.
TLW12C_SVG1
1
1. Serial Plate
Figure 33
Contact Information
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30 Part No. 203701ENR2
Installer Checklist
Fast Track for Installing the Washer
1 Remove the Shipping
Brace and Shipping
Plug.
TLW2098N_SVG1
5 Position and Level the
Washer.
TLW2201N_SVG
CHECK CHECK
2 Wipe Out Inside of
Washer.
TLW2099N_SVG
6 Plug In the Washer.
TLW2289N_SVG
CHECK CHECK
3 Connect Fill Hoses.
TLW1988N_SVG
HOT
COLD
7 Add Water to the
Washer.
TLW2056N_SVG
CHECK CHECK
4 Connect Drain Hose to
Drain Receptacle.
TLW2251N_SVG1
8 Check Lid Switch.
TLW2101N_SVG
CHECK CHECK
Refer to the manual for more detailed information
Installer Checklist
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31 Part No. 203701ENR2
