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The battery pack is not
attached to the trimmer.
String trimmer
fails to start.
Attach the battery pack to the trimmer.
Possible Cause
Problem
Solution
TROUBLESHOOTING
Remove battery, check contacts and reinstall the
battery pack.
Charge the battery pack.
Press the lock-off button and hold it,
then depress the trigger to turn on
the string trimmer.
No electrical contact between
the trimmer and battery.
The battery pack is depleted.
The lock-off button and
trigger are not depressed
simultaneously.
Remove the battery pack and mount the guard on
the trimmer.
Use recommended nylon cutting line with diame-
ter no greater than 0.065
in. (1.65mm).
Stop the trimmer, remove the battery, and remove
the grass from the motor shaft and trimmer head.
Remove the trimmer head from the grass. The
motor will recover to work as soon as the load is
removed. When cutting, move the trimmer head in
and out of the grass to be cut and remove no
more than 8 inches of length in a single cut.
Cool the battery pack or string trimmer until the
temperature drops below 152°F (67°C).
Charge the battery pack.
Re-install the battery pack.
Rewind the line.
Remove the battery and replace the cutting line.
Remove the battery and clean the spool, spool
retainer and spool base.
Remove the battery, remove the line from the
spool and rewind.
The guard is not mounted on
the trimmer, resulting in an
overly long cutting line and
motor overload.
Heavy cutting line is used.
The motor shaft or trimmer
head is bound with grass.
The motor is overloaded.
The battery pack or string
trimmer is too hot.
The battery pack is depleted.
The battery pack is
disconnected from the
string trimmer
Line spool is not wound well.
There is not enough line on the
spool.
The trimmer head is dirty
The line is tangled on the
spool.
String trimmer
stops while
cutting.
Excessive
vibrations/ noise.
Trimmer will not
advance line.
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