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7
TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS
PROBLEM OR QUESTION POSSIBLE CAUSE AND SOLUTIONS
No power • A fuse may be blown or the circuit breaker tripped; check the fuse box
or circuit breaker
• Plug not fully inserted into the wall outlet; make sure the power cord is
plugged in
Internal temperature not
cold enough
• Temperature setting is too warm; turn the temperature setting down
• The lid is not shut properly or opened excessively; make sure the lid is
completely closed
• Recently added a large quantity of warm food to the cabinet; remove
some of the new items until the freezer cools down
• Close proximity to heat source or direct sunlight; move the freezer to
another area
• Ambient temperature or humidity is very high; move the freezer to
another area
Appliance runs
continuously
• Temperature setting is too cold: turn the temperature setting up
• The lid not shut properly or opened excessively: make sure the lid is
completely closed
• Recently added a large quantity of warm food to the cabinet: remove
some of the new items until the freezer cools down
• Close proximity to heat source or direct sunlight; move the freezer to
another area
• Ambient temperature or humidity is very high; move the freezer to
another area
The appliance is making a
gurgling noise; why?
This noise is completely normal. The refrigerant inside the appliance will
make a gurgling noise as it changes from a liquid to a gas and back again.
What is the electrical
rating?
This information can be found on the rating place located on the back or
side of the cabinet.
How much does it cost
to run the appliance per
year?
Please refer to the energy guide found at www.Danby.com
Can I use an extension
cord?
No, an extension cord may not be used
Can I use this appliance in
a garage?
Yes, this appliance is considered “Garage Ready” when it is being used as
a freezer. If the appliance is being used as a refrigerator, it should only be
used in climate controlled spaces.
I am having trouble
opening the lid; why?
The appliance lid may be diffi cult to open immediately after closing it. This
is normal and is due to the pressure difference between the cold interior of
the freezer and the warm air that has just entered the appliance when it was
opened. The pressure will equalize within a few minutes.
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