Operating Instructions
2000W Ceramic Wall Heater
Model: GCW230
CAUTION: In order to avoid a hazard due to inadvertent resetting of the
thermal safety device, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly
switched on and off by the utility.
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge, unless they are supervised or have been given instruction
concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the
appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
WARNING: You must not cover this appliance. Covering this appliance
presents fire risk and will activate the safety device; permanently disabling the
unit.
WARNING: Do not use this appliance in small rooms when they are
occupied by persons not capable of leaving the room on their own, unless
constant supervision is provided.
WARNING: To reduce the risk of fire, keep textiles, curtains, or any
flammable material a minimum distance of 1 metre from the air outlet.
General Care and Safety Guide
• Use only the voltage specified on the rating label of the appliance.
• Keep all objects at least 1 metre from the front and sides of the appliance.
• This appliance is intended for household use only and not for commercial or
industrial use.
• Indoor use only.
• Use this appliance only as described in this manual. Any other use is not
recommended by the manufacturer and may cause fire, electric shock or
injury.
• Do not use the appliance if it has been dropped or damaged.
• The common cause of overheating is deposits of dust or fluff in the appliance.
Ensure these deposits are removed regularly by unplugging the appliance and
vacuum cleaning the air vents and grills.
YOUR SAFETY IS IMPORTANT TO US. PLEASE ENSURE YOU TAKE NOTE OF THE
INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.
• Never use the appliance to dry clothes.
• Always unplug appliance when not in use.
• When the appliance has been unpacked, check it for transport damage and
ensure all parts have been delivered. If parts are missing or the appliance has
been damaged, contact the Customer Services Team.
• Do not use if there are visible signs of damage to the appliance.
• Do not connect the appliance to mains supply until completely assembled and
adjusted.
• Ensure hands are dry before handling the plug or main unit.
• Ensure appliance is on a flat, stable, heat-resistant surface.
• Do not operate with cord set coiled up as a heat build up is likely, which could
be sufficient to become a hazard.
• Carry out regular checks of the supply cord to ensure no damage is evident
• Do not operate this appliance with a damaged cord, plug or after the appliance
malfunctions or has been dropped or damaged in any manner. Take to a
qualified electrical person for examination, electrical service or repair.
• Do not twist, kink or wrap the cord around the appliance, as this may cause the
insulation to weaken and split. Always ensure that all cord has been removed
from any cord storage area and is unrolled before use.
• It is recommended that this appliance is plugged directly into the wall socket.
Power boards are not rated to supply power to high wattage appliances.
• A correctly specified, undamaged extension cord may be used with this
appliance provided it is used in a safe manner.
• Do not remove plug from power socket until the appliance has been switched
off.
• Do not remove plug from power socket by pulling cord; always grip plug.
• Don’t place appliance on bedding or on thick & long carpet where the openings
may get blocked.
• Switch off when moving
• Do not place appliance close to radiant heat source.
• Do not insert or allow foreign objects to enter any ventilation or exhaust
opening, as this may cause an electric shock, fire or damage to the appliance.
• Do not sit on the appliance.
• Always remove plug from the mains supply before cleaning. Do not use abrasive
cleaning products on this appliance. Clean with a damp cloth (not wet) rinsed in
hot soapy water only.
• Do not operate in areas where petrol, paint or other flammable liquids are used
or stored.
• Do not use this appliance in the immediate surrounds of a bath, a shower, or a
swimming pool or other liquids.
General Care and Safety Guide
• The appliance must not be immersed in any liquids.
• There are no user serviceable parts installed in the unit.
• Do not operate the unit in wardrobes or other enclosed spaces as this may
cause fire hazards.
• This unit is not supposed to be used in or around locations where foodstuffs,
works of art or delicate articles of science, etc. are stored.
• If your appliance does not work, or is not working properly, contact the place of
purchase or the Customer Services Team.
General Care and Safety Guide
The remote control supplied with this appliance uses a CR2025 coin type
battery.
DANGER IF SWALLOWED OR PLACED INSIDE ANY PART
OF THE BODY
WARNING!
Button/Coin Cell Batteries are hazardous and must be kept out of reach of
children at all times, whether the battery is new or used. These batteries
can cause severe or fatal injuries in 2 hours or less if swallowed or placed
inside any part of the body. Dispose of used batteries immediately.
If it is suspected a button/coin cell battery has been swallowed or placed
inside any part of the body, seek medical attention immediately or for 24/7
fast, expert advice, contact
Australian Poisons Information Centre on 13 11 26
New Zealand National Poisons Information Centre on 0800 764 766
THIS PRODUCT CONTAINS
BUTTON/COIN CELL BATTERIES
KEEP OUT OF REACH
OF CHILDREN
General Care and Safety Guide
Components
Main Unit x 1
Remote x 1
Fan Only Low Heat High Heat Timer
WiFi
Light on: Temperature
Setting Mode
Light Flashing: Open
Window Detection
Set or Ambient Temperature
Timer Setting
LED Display
Auto start and
WiFi button
Installing your Appliance
Always choose a safe location for the heater, keeping in mind the safety
precautions outlined. Ensure all packaging has been removed from the unit
before use.
BEFORE USING THIS APPLIANCE, IT MUST BE WALL MOUNTED.
WALL MOUNTED HEATERS ARE ONLY TO BE MOUNTED ON HEAT RESISTANT
WALLS THAT COMPLY WITH CURRENT AS/NZS SPECIFICATIONS & BUILDING
REGULATIONS
CAUTION: Do not run the power cord behind the heater.
CAUTION:Do not mount directly under or over an electrical power socket.
It is recommended to install the heater to the side of the power socket.
The cord length is 1.5m, an electrician may be required to install a power
socket nearer to the appliance.
LOCATION
The heater must be located with at least 1 metre clearance to anything in
front of the heater.
NOTE: Your Goldair Ceramic Wall Heater must be installed with
• at least 1.8m clearance from the floor
• at least 300mm clearance from the ceiling
• 200mm clearance from the sides
• 300mm from the bottom of the heater including to other appliances,
shelves and pictures.
• At least min 1000mm clearance from air outlet from any flammable
material including textiles, curtains and soft furnishings.
Do not mount anything within 300mm below the heater as this may cause
the air flow to be restricted.
Do not mount the heater above a door.
See mounting instruction on next page
INSTALLATION
1. Measure the distance between the mounting holes on the back of the appliance and then mark the wall at the measured
distance. Ensure that the marks you make are level.
2. Drill holes to the same diameter as the wall plugs.
3. Place the wall plugs into the hole in the wall and then fix
two screws into the wall plugs.
4. Keep the heads of the screws out approximately 10mm.
5. Hang the heater on the screws and slide the heater across to the right and then down, locking the heater to the screws in the
wall.
6. Remote Placement
– Remote and Remote Holder
Toggle
(if included) can be placed either to the side of the product or on
opposite walls within the room. Toggle extends approx. 300mm.
Please refer to your user manual for operating instructions, further information or trouble shooting before you call the Cust
omer
Service number listed within the user manual.
Installing your Appliance
Operating Your Heater
WARNING:In order to avoid overheating or fire, DO NOT COVER the heater.
WARNING: Keep all objects at least 1 metre from the front and sides of the
appliance.
WARNING: Do not use this heater with a programmer, separate timer,
remote-control system or any other device that switches the heater on
automatically, as a fire risk exists if the heater is covered or positioned
incorrectly.
WARNING:Never leave this heater unattended when in use.
Ensure heater is mounted on a flat, stable, heat-resistant wall.
Once the heater is in a safe operating position and all switches are in the off
position, insert the power plug into the mains outlet and switch on.
CAUTION: Ensure the power cord is not tight because if pulled it may partially
pull the plug from the socket. A partially inserted plug will overheat the plug and
socket and could result in fire.
Note: When the appliance is turned on for the first time, it may release a slight
odour or smoke. This odour or smoke is a normal occurrence caused by the initial
heating of the internal heating elements and should not occur again.
• Turn on the power switch on the side of the heater. The LED display will show the
current ambient room temperature and the heater will be in standby.
• The small black button under the switch can turn the heater ON/OFF or by holding
down for about 5 seconds puts the heater in to Wifi pairing mode.
• All other functions need to be operated by the remote control. For best results, aim
the remote directly at the remote sensor on the LED display of the heater.
ON/OFF
• Press the Power Button to turn the heater on.
• The unit will start to blow out air at room temperature.
• Press the Power Button to turn the heater off.
NOTE: To assist in protecting the internal components, when the unit is turned OFF the
fan will continue to blow room temperature air while counting down from 30 seconds
before shutting down to standby. DO NOT TURN OFF AT THE SWITCH DURING THIS TIME.
The LED display will return to showing the current ambient room temperature and the
heater will be in standby unless power is turned off at the switch on the side of the heater.
HEAT MODES
• Press the Heat Button once, the heater will operate in Low Heat Mode.
• Press the Heat Button again, the heater will operate in High Heat Mode.
• Press the Heat Button again, the heater will operate in Fan Mode. For the Low and
High Heat settings the fan remains at the same speed, only the element changes
temperature to create the greater/lesser heat output.
SETTING TEMPERATURE
• To set the temperature, press the + or – buttons and the display will show the
temperature increase/decrease. The setting range is 18-45℃.
• After you have selected the desired temperature, the display will return to showing the
current temperature of your room, but your set temperature is retained.
• When the set temperature is 1-2℃ higher than the ambient room temperature, the
heater will be in LOW heat mode.
• When the set temperature is 3℃ higher than the ambient room temperature, the
heater will be in HIGH heat mode.
• To cancel the temperature setting, press the button. The heater will revert to the
last set Heat Mode.
Operating Your Heater
NOTE: You can start the heater by pressing the small black button under the main power
switch on the side of the heater. If you start the heater this way, the heater will
automatically be in HIGH heat mode. You can still set the temperature as outlined above
but if you use the cancellation button, the heater will revert to HIGH heat mode.
TIMER FUNCTION
• The Timer function allows the heater to operate continuously from 1 - 8 hours before
automatically turning Off. The Timer can be operated in any mode.
• Press the TIMER Button once and the heater will display 1 hour.
• By pressing the TIMER Button repeatedly you can adjust the desired length of
time in 1 hour increments.
• The Timer indicator will illuminate on the control panel to show a timer is set.
• To stop the Timer function, press TIMER button repeatedly until the timer shows zero.
OPEN WINDOW DETECTION
• The heater is fitted with technology to stop working if there is a window or door left
open.
• By pressing the Open Window button, the heater will sense if the ambient room
temperature reduces by 8
o
C or more.
• If it detects this type of change it will sound an alarm for 5 seconds and stop heating
the fan will run for 30 seconds and then the heater will go into standby mode.
• Press the Open Window button to restart in the same working mode before the heater
stopped working or press the Power button on the remote to turn the heater off.
NOTE: The LED display will turn off after 10 mins but the heater will continue to run.
Press any button on the remote and the display will turn back on.
Operating Your Heater
The remote control supplied with
this appliance uses a CR2025 coin
type battery.
DANGER IF SWALLOWED OR
PLACED INSIDE ANY PART
OF THE BODY
WiFi – Downloading and Setting up APP
This APP is supported only on 2.4GHz Wi-Fi channels. Please ensure your phone is
2.4GHz capable
Note this device will only work within your home WIFI system.
This does not operate on 3G or 4G internet connections.
You will need a connection to your home Wi-Fi.
• Tap REGISTER near the bottom of the screen.
• Read and agree to the Privacy Policy.
• Add your email address.
• Tap 'Obtain verification code'
You will then receive an email with a verification
code.
Download Goldair mobile APP
• Open the APP Store or Google Play on your mobile phone.
• Open 'Search' and enter 'Goldair'
• Click 'GET' and begin to download and install.
Once downloaded to your phone open the APP
• Enter the verification code from your email.
• Create a password.
• Then tap confirm.
If you haven't received a verification code via
email, tap the resend button and when the
verification code is received follow above steps.
Your APP is now registered and ready for pairing
to your device.
Pairing APP to Device
Details for pairing this heater to the Goldair App can be found at the below website link.
Either scan the QR code below or enter the website into your browser.
https://www.goldair.co.nz/
goldair-app
New Zealand Products
https://www.goldair.com.au/
goldair-app
Australia Products
Pairing Mode
To connect to the Goldair app you must ensure that your device is in
pairing mode which is where the Wifi Icon is flashing.
Most products will be in pairing mode after switching the device on
but if it is not:
• Hold down the small black button on the side of the heater below
the main power switch for around 3 seconds or until the Wifi icon
begins to flash.
Quick Connection
- Turn your phone’s Bluetooth ON
- Ensure your device is in Pairing Mode (see instructions above)
- Tap the + on the top right corner to navigate to the main device
screen. Tap ‘Auto Scan’ – your device will appear. Tap the device
and follow the instructions.
- If Quick Connection does not work, follow the manual via the QR
Code above
Operating Your Heater
Cool Down Period - To assist in protecting the internal components, when the unit is
turned Off the fan will continue to blow room temperature air for a period of 30-60
seconds before shutting down to standby. DO NOT TURN OFF AT THE WALL DURING
THIS TIME.
SAFETY DEVICES
This appliance has two protection devices:
• Resettable Thermal Link - this will automatically disconnect the power to the
element at a pre-set overheat temperature. After cooling down it will reset and
power on again. If this occurs, investigate what is causing the appliance to
overheat.
• Thermal Fuse - this disconnects the appliance permanently in case of overheating.
(It is non resettable).
CAUTION: The appliance generates heat during use. Precautions must be
taken to prevent the risk of burns, scalds, fires or other damage to persons.
CARE AND CLEANING
The heater requires regular cleaning to ensure trouble free operation:
• Do not attempt to dismantle the heater.
• There are no user serviceable parts. For service or repair, contact an authorised
electrical service technician.
• Unplug the heater from the mains supply before cleaning.
• Ensure that the heater has been allowed to cool down completely before cleaning.
• The common cause of overheating is deposits of dust or fluff in the appliance.
Ensure these deposits are removed regularly by unplugging the appliance and
vacuum cleaning the air vents and grills.
• Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and
dirt.
• Never use solutions such as petrol, thinners or polishing agents.
• Ensure the heater is dry before plugging back into the mains supply.
SUPPORT AND TECHNICAL ADVICE
Goldair – New Zealand
Monday – Friday 8am-5pm
Phone +64 (0)9 917 4000
Phone 0800 232 633
Goldair – Australia
Monday – Friday 8am-5pm
Phone +61 (0)3 9365 5100
Phone 1300 465 324
info@cdbgoldair.com.au
PROOF OF PURCHASE
To receive warranty retain receipt as proof of purchase.
Thank you for purchasing this Goldair product. Your product is warranted against faults and manufacture when used in normal
domestic use for a period of two years. In non-domestic use Goldair limits the voluntary warranty to three months.
Goldair undertake to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the
warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone
other than a qualified electrical service technician.
PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.
The benefits given to you by this warranty are in addition to other rights and remedies available to you under law in relation to the
goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).
Two Year Warranty
Goldair Two Year Warranty (IMPORTANT: Please complete and retain this warranty card)
Name
Address
Place Of Purchase Date Of Purchase
Name Of Product Model Number
Attach a copy of the purchase receipt to this warranty card
Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.
Goldair – New Zealand
CDB Goldair
PO Box 100-707
N.S.M.C
Auckland
Phone +64 (0)9 917 4000
Phone 0800 232 633
www.goldair.co.nz
Goldair – Australia
CDB Goldair Australia Pty
PO Box 574
South Morang
Victoria, 3752
Phone +61 (0)3 9365 5100
Phone 1300 GOLDAIR (1300 465 324)
www.goldair.com.au
New Zealand
PO Box 100707,
North Shore Mail Centre,
Auckland, 0745
www.goldair.co.nz
Australia
PO Box 574,
South Morang,
Victoria, 3752
www.goldair.com.au
