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11
TROUBLESHOOTING GUIDE
You can solve many common problems easily, saving you the cost of a service call. Try the suggestions below to
see if you can solve the problem before calling the servicer.
PROBLEM POSSIBLE CAUSE SOLUTION
The appliance does
not operate.
The unit defrosts automatically in normal operating
conditions.
The appliance is turned off.
Tripped circuit breaker or a blown fuse.
Connect the appliance.
Switch on the appliance.
Switch on the circuit breaker or replace the fuse.
The appliance is not
cold enough.
The temperature is not set correctly.
The ambient temperature could require a lower
temperature setting.
The door was opened too often.
The door was not closed completely.
Door is not hermetically sealed.
The condenser is too dirty.
The ventilation opening is blocked or too dusty.
Check the set temperature.
Set a lower temperature.
Do not open the door more often than
necessary.
Close the door properly.
Check the door seal and clean or replace it.
Clean the condenser when necessary.
Clear the obstructions and clean the dust.
The Appliance turns
itself on and off
frequently.
The room temperature is higher than average.
A large number of bottles has been added to the unit.
The door is open too often.
The door is not closed completely.
The door gasket does not seal properly.
Put the appliance in a cooler place.
Leave the appliance to work for a while until the
set temperature has been reached.
Do not open the door more often than
necessary.
Close the door properly.
Check the door seal and clean or replace it.
The light does not
work.
Appliance is not connected to a power supply.
Tripped circuit breaker or a blown fuse.
The light was switched off on the control panel.
Connect the appliance.
Switch on the circuit breaker or replace the fuse.
Switch on the light.
Vibrations
The appliance is not properly leveled.
Level the appliance with adjustable feet.
The appliance
makes too much
noise.
The rattling noise may come from the flow of the refrigerant, which is normal. As each cycle ends, you may hear
gurgling sounds caused by the flow of refrigerant in your appliance.
If temperature fluctuations occur, the contraction and expansion of the inner walls may cause popping and
crackling noises.
The appliance is not properly leveled.
Level the appliance with adjustable feet.
The door will not
close properly.
The appliance is not properly leveled.
The door was reversed and not properly installed.
The gasket is dirty.
The shelves are out of position.
Level the appliance with adjustable feet.
Check the door hinge and reassemble it correctly.
Clean the door gasket.
Check the shelves and refit correctly.
Display “E1”, “E2”,
“E3”, “E4”.
“E1” or “E2” indicates that the air temperature sensor
has failed.
“E3” or “E4” indicates that the defrost sensor in the
evaporator has failed.
Call for service.
LED displays “HH”,
the alarm is ringing
The unit’s internal temperature is higher than 86°F
(30°C).
Unplug the appliance and re-
plug after 5 minutes.
If the alarm and LED do not change back, contact
customer service.
LED displays “LL”, the
alarm is ringing
The unit’s internal temperature is lower than 32°F
(0°C).
Unplug the appliance and re-
plug after 5 minutes.
If the alarm and LED do not change back,
contact customer service.
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