Operating Manual
REGISTER YOUR
APPLIANCE FOR
FREE TODAY
EMPTY TANK
Empty the water tank after
every drying cycle.
CLEAN FILTER
Remove lint from the filter
after every drying cycle.
1
CYCLE
RH9HPTD111
HEAT PUMP DRYER
11 SERIES
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11 Series Heat Pump Dryers Revision 1.6
GUARANTEE
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Product Care Team, on 0345 208 8750 who will be
more than happy to assist you.
This product is guaranteed for 12 months from the date of the original
purchase. If any defect arises due to faulty materials or workmanship, the
faulty product must be returned to the place of purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original proof of
purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other instructions
for use which are supplied.
• It must be used for domestic purposes only and for its intended use.
• This guarantee does not cover wear and tear, damage, misuse or
consumable parts.
• This does not affect your statutory rights.
REGISTER
ONLINE
Visit our website to
register your full parts
and labour guarantee online.
mda.russellhobbs.com
REGISTER
BY PHONE
Call our friendly Product Care team.
0345 208 8750
RUSSELL HOBBS CONTACT DETAILS
Website: mda.russellhobbs.com
Telephone: 0345 208 8750
Address: Product Care Customer Service, Green Bank
Business Park, Hindley Green, Wigan, WN2 4AY
Note your serial number below for future reference.
Image for
illustration
purposes only
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11 Series Heat Pump Dryers Revision 1.6
CONTENTS
Page
Section
2
Guarantee
4
Safety Instructions
6
Installation Guidance & Stacking
7
Installation - Levelling
8
Installation - Location
9
Water Tank & Filter
10
Heat Exchanger
11
Functions & Buttons
12
Operation
13
Washing Symbols & Garment Care
14
Cleaning Instructions
18
Programs & Times
19
Program Guide
20
Problem Solving
21
Error Codes
22
Technical Specification
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11 Series Heat Pump Dryers Revision 1.6
IMPORTANT SAFETY INSTRUCTIONS
• It is hazardous for anyone other than a competent
person to carry out any service or repair operation that
involves the removal of a cover which gives protection
against exposure to electrical parts.
• If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard. DO NOT use with
damaged cord or plug.
• DO NOT use with an extension cable.
• This product is intended for household use only. DO NOT
use outdoors.
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
should not play with the appliance. Cleaning and user
maintenance should not be made by children without
supervision.
• DO NOT install on carpet or any surface that would
prevent adequate ventilation of the appliance.
• Use only parts and accessories supplied with the
appliance, or sourced directly from the manufacturer.
• DO NOT open the water tank during operation.
• DO NOT open the door during operation.
• Keep the appliance and plug away from water; do not
allow it to get wet.
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11 Series Heat Pump Dryers Revision 1.6
IMPORTANT SAFETY INSTRUCTIONS
• DO NOT use appliance if it has been dropped,
damaged, left outdoors or dropped into water. Do not
operate this appliance for anything other than its
intended use.
• If unit is wet, do not plug unit into wall socket or turn unit
on. Do not immerse in water or other liquids for cleaning.
DO NOT handle the appliance with wet hands.
• DO NOT pull by the cord, close door on cord, pull cord
around sharp corners or edges, or expose cord to
heated surfaces.
• The use of accessory attachments not recommended by
the manufacturer may cause fire, electric shock or injury.
Only use the accessories supplied by the manufacturer.
• Only use the appliance when fully assembled.
• Never place your fingers or other objects into any part of
the appliance. Be aware that loose clothing or hair may
become trapped in the cleaner if improperly used.
• WARNING – metal objects such as buckles or buttons
may be extremely hot and cause burns. Allow drying to
cool before removing.
• ALWAYS clean the filters and empty the water tank after
use.
• NEVER dry any fabric or garment that has been exposed
to petrol or any other flammable substance.
• ALWAYS ensure the lint filter is in place before operating
the appliance.
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11 Series Heat Pump Dryers Revision 1.6
INSTALLATION - STACKING
INSTALLATION
CAUTION This appliance expels hot moist air, adequate ventilation
must be provided around the appliance and in the room it is
positioned.
ALWAYS leave a minimum of 3cm around each side of the
appliance (including the top).
NEVER install this appliance behind a closable door as an
integrated appliance, or in any other method which would result in
blocking the tumble dryer door.
ALWAYS install with a minimum of 2 people, as this appliance is
heavy.
NEVER install the appliance pressed against the plug and socket,
as this can, in rare cases, result in overheating the plug and socket.
This appliance can be installed and used in a stack with a washing
machine.
ALWAYS ensure the dryer is the top stacked appliance.
ALWAYS check the dryer capacity & dimensions are the same or
below the capacity of the washing machine.
ALWAYS use a stacking kit/fixing kit when stacking appliances
ENSURE the floor underneath the stack can bear a weight of at
least 150kg
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11 Series Heat Pump Dryers Revision 1.6
INSTALLATION – LEVELLING THE FEET
WARNING – we recommend a minimum of 2 people when moving
or lifting the appliance.
WARNING – only level the appliance with the feet supplied. DO
NOT use cardboard, wood or similar materials to level the
appliance.
For optimal performance, your dryer must be levelled, which will
prevent deterioration of performance, damage to the appliance,
and reduce noise.
We recommend the use of a spirit level to gauge the surface
before adjusting any feet, by placing the appliance in its location
and checking both the Forward and Side elevations.
Once you know the level of the appliance, slightly tilt the
appliance at the required corner and using a 30mm spanner,
rotate the desired foot in an anti-clockwise motion. Ensure levels
are checked regularly during this stage.
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11 Series Heat Pump Dryers Revision 1.6
INSTALLATION – LOCATION
Before installation ensure you have all parts and accessories as
highlighted in the instruction manual.
Ensure appliance is to be installed in a position it will remain above
0°C (32°F), storage below this temperature will lead to irreparable
damage.
DO NOT install on carpet, or any other surface which would reduce
ventilation around the appliance.
ALWAYS leave adequate space around the appliance for
ventilation (3cm on the sides, 10cm on the rear).
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11 Series Heat Pump Dryers Revision 1.6
WATER TANK & FILTER
ALWAYS empty the water tank after each cycle.
ALWAYS clean the filter after each cycle.
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11 Series Heat Pump Dryers Revision 1.6
HEAT EXCHANGER
Regularly cleaning the heat exchanger prolongs the life of your
dryer and prevents lint from building up and damaging the
appliance.
We recommend you clean the heat exchanger a minimum of
every 1 month.
Open the lower left door on the front of the appliance, and turn
the two locks to remove.
Remove any foreign materials and/or lint with a soft brush, vacuum
across the exchanger using a soft bristle brush attachment then
replace the cover by inserting and re-applying the locks.
Replace the front cover by gently pushing into position.
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11 Series Heat Pump Dryers Revision 1.6
FUNCTIONS & BUTTONS
Child Lock
You can activate Child Lock on the appliance by simultaneously
holding buttons ‘Drying Level’ and ‘Anti-Crease’ for at least 3
seconds. Once activated, ‘CL’ will flash on the display, and all
functions will be locked.
- If the dial is moved into the ‘Off’ position, then turned to any
programme, the appliance will continue the previously selected
cycle.
To deactivate Child Lock, simultaneously hold the ‘Drying Level’ and
‘Anti-Crease’ buttons for at least 3 seconds until ‘CL’ disappears
from the display.
Cancelling a Programme
To cancel a running programme at any time in a cycle, turn the
programme dial to the ‘OFF’ position.
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11 Series Heat Pump Dryers Revision 1.6
OPERATION
ALWAYS ensure the weight of the load does not exceed the maximum weight
as outlined in this manual. Overloading will result in damage to the appliance.
ALWAYS untangle laundry and remove any objects in pockets before placing
in the appliance.
Turn on the appliance by selecting the appropriate programme using the dial.
The marker on the dial indicates the selected programme. The selected
programme time will be displayed on the panel.
To adjust the heat setting, press the ‘Drying Level’ button to cycle between
Levels 1-3 (1 being coolest, 3 being hottest).
Anti-Crease function can be activated after selecting a programme. This will
extend the cycle duration by 1 hour to help remove creases from laundry.
If you wish to delay the cycle, press the ‘Delay’ button and ‘1hr’ will be
displayed. You can delay between 1-23 hours.
To cancel the delay:
- If you have already pressed the Start/Pause button, press the Delay
button once, and the clock symbol will clear.
- If you have NOT pressed the Start/Pause button, continue to press the
Delay button until the clock symbol clears from the display.
Once you have selected the desired programme, press the Start button to
begin drying.
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11 Series Heat Pump Dryers Revision 1.6
WASHING SYMBOLS & GARMENT CARE
The below are a selection of the most common care label symbols that may
appear on your clothing. Always follow the instructions on the care labels to
ensure that there is no damage of shrinkage caused by incorrect drying.
Wash at 30°
Wash at 40°
Machine
Wash
Machine
Wash
Normal
Machine
Wash
Delicates
Hand Wash
Only
Dry Clean
Only
Do Not Dry
Clean
Tumble
Dryer Safe
Tumble Dry
Low Heat
Tumble Dry
Medium
Heat
Do Not
Tumble Dry
Important:
• Always separate light colours from dark colours.
• Always separate heavily saturated garments from normal washing, even
if you would normally dry them together.
• Never overload the dryer – the indicated maximum weight capacity of
the dryer is for WET clothes however; there should always be air space
and the door should shut easily without force.
• Always check the maximum load weight for specific programmes listed
in the programme guide.
Below are some typical DRY item weights (for guidance only):
Towel
200g
Bed Linen
500g
Pillow Case
200g
Underwear
100g
T-Shirt
150g
Jeans
650g
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11 Series Heat Pump Dryers Revision 1.6
EMPTY TANK
Empty the water tank after
every drying cycle.
CLEAN FILTER
Remove lint from the filter
after every drying cycle.
IMPORTANT!
CLEAN THE FILTER
1
CYCLE
ALWAYS LEAVE
DOOR ADJAR
AFTER CYCLE
*Never remove the drawer during operation.
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11 Series Heat Pump Dryers Revision 1.6
EMPTY TANK
Empty the water tank after
every drying cycle.
CLEAN FILTER
Remove lint from the filter
after every drying cycle.
IMPORTANT!
CLEAN THE FILTER
1
CYCLE
ALWAYS LEAVE
DOOR ADJAR
AFTER CYCLE
*Never remove the drawer during operation.
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11 Series Heat Pump Dryers Revision 1.6
CLEAN EXCHANGER
Vacuum the condenser
at least every month.
CLEAN DRUM
Wipe the drum and seals
with white vinegar.
MONTH
IMPORTANT!
CLEAN THE EXCHANGER
1
ALWAYS LEAVE
DOOR ADJAR
AFTER CYCLE
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11 Series Heat Pump Dryers Revision 1.6
CLEAN EXCHANGER
Vacuum the condenser
at least every month.
CLEAN DRUM
Wipe the drum and seals
with white vinegar.
MONTH
1
IMPORTANT!
CLEAN THE EXCHANGER
ALWAYS LEAVE
DOOR ADJAR
AFTER CYCLE
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11 Series Heat Pump Dryers Revision 1.6
PROGRAMMES & TIMES
11 Series
Prog. Time
(mins)*
Function
Cotton Extra Dry
215
Suitable for thick and multi-layer
fabrics such as towels and
pillowcases.
Cotton Cupboard
Dry
208
Suitable for underwear, pyjamas,
tablecloths etc.
Cotton Iron Dry
165
Dries cotton laundry ready for
ironing. Note – removed laundry
will be damp.
Synthetics
Cupboard Dry
85
Suitable for t-shirts, blouses etc. at
a lower temperature.
Synthetics Iron Dry
66
Dries synthetic laundry ready for
ironing. Note – removed laundry
will be damp.
Delicates
55
Suitable for drying delicate laundry
such as silks at a lower
temperature.
Mix
112
Normal cycle suitable for all
laundry types.
Baby Care
78
Dries baby clothes at a lower
temperature.
Jeans
120
Half load heavy/thick garments
60 mins
60
60 minute cycle
40 mins
40
40 minute cycle
20 mins
20
20 minute cycle
Refresh
10
Cool cycle to refresh garments
Express 34’
34
Higher speed drying for small loads
Shirts 20’
20
Dry 2-3 shirts in a short time
*Programme duration may adjust based on weight of laundry, ambient
temperature, and selected function
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11 Series Heat Pump Dryers Revision 1.6
PROGRAMME GUIDE
11 Series 9kg
Max Load
Capacity**
Energy Cons.
(kWh)
Default
Spin (RPM)
Cotton Extra Dry
9kg
1000
Cotton Cupboard
Dry
9kg
2.12
1000
Cotton Iron Dry
9kg
1.86
1000
Synthetics Cupboard
Dry
4.5kg
0.98
800
Synthetics Iron Dry
4.5kg
800
Delicates
2kg
600
Mix
4kg
1000
Baby Care
3kg
1000
Jeans
4kg
800
60 mins
-
-
-
40 mins
-
-
-
10 mins
-
-
-
Refresh
-
-
-
Express 34’
1kg
1200
Shirts 20’
0.5kg
1200
**If drying towels, ensure only 50% Dry Load Capacity is used to prevent
damage to the drum.
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11 Series Heat Pump Dryers Revision 1.6
PROBLEM SOLVING
Machine does not
turn on
• Check it is plugged in
• Check the plug socket operates correctly using
another appliance
• Check the fuse
• Check the dial is not in the ‘off’ position
Drying takes a long
time
• Check filter is clean of lint and dust
• Check water tank is empty
• Check condenser is clean
• Check ventilation is clear
• Check humidity sensor is clean
• Check dryer is not overloaded
Laundry comes out
damp
• Check setting as outlined in this manual, as some
allow for clothes to be damp to help ironing
• Follow above steps for ‘Drying takes a long time’
Programme does
not start cycle
• Check door is properly closed
• Check appliance has power
Indicator lights on
appliance flashing
• Check light meaning in this manual
• Resolve using steps outlined on Page 11
Appliance is
overheating
• Check adequate ventilation around appliance as
highlighted in this manual
• Check all filters, condenser and tank are clean and
empty
• If appliance is excessively hot, stop using and
contact customer services
Smoke coming
from appliance
• Immediately stop using the appliance
• If possible, remove all laundry and remove from
location, and unplug
• Immediately contact customer services
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11 Series Heat Pump Dryers Revision 1.6
ERROR CODES
Code
Fault
Solution
E03
Water Tank Full
Remove and empty the water tank.
E04
Compressor connector is
disconnected
Contact customer services.
E05
Compressor NTC
connector is
disconnected
Contact customer services.
E06
Door NTC connector is
disconnected
Contact customer services.
E08
Voltage Fluctuation
If there is a storm or other electrical
interference, wait until it is over
before trying again. If problem
persists, contact customer services.
If you are still experiencing difficulties with the appliance, please
contact us BEFORE returning the appliance to the retailer it was
purchased from:
Website: mda.russellhobbs.com
Telephone: 0345 208 8750
Address: Product Care Customer Service, Green Bank Business Park, Hindley Green,
Wigan, WN2 4AY
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11 Series Heat Pump Dryers Revision 1.6
TECHNICAL SPECIFICATION
RH9HPTD111
Heat Pump Tumble Dryer
Dimensions (H)x(W)x(D)
9kg - 84.5 x 59.6 x 60.9cm
Wattage
1000W
Operating Voltage / Frequency
220-240V, 50Hz
Current
10A
Max. Wet Load Capacity
9kg
Energy Efficiency Rating
A++
Annual energy consumption
259kWh
Power consumption of Standard
Cotton Cycle at Full Load
2.12kWh
Power consumption of Standard
Cotton Cycle as Partial Load
1.19kWh
Power consumption when ‘Off’ of
Standard Cotton
0.5W
Power consumption when
‘Standby’ of Standard Cotton
1W
Standby mode duration
N/A
Duration of Standard Cotton cycle
at Full Load
208mins
Duration of Standard Cotton cycle
at Partial Load
116mins
Weighted Duration of Standard
Cotton Cycle
155mins
Condensing Rating
B
Avg. Condensation Efficiency at
Full Load
81%
Avg. Condensation Efficiency at
Partial Load
81%
Weighted Condensation Efficiency
81%
Noise Level
65dB
Automatic/Non-Automatic
Automatic
Built In
No
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11 Series Heat Pump Dryers Revision 1.6
IMPORTANT!
CLEAN DRAWER
Wash the drawer with hot
water at least once a month.
CLEAN DRUM
Wipe the drum and seals
with white vinegar.
1
MONTH
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
By registering your product you will get 2 years guarantee free of
charge.
REGISTER
ONLINE
Visit our website to
register your full parts
and labour guarantee online.
mda.russellhobbs.com
REGISTER
BY PHONE
Call our friendly Product Care
team.
0345 208 8750
P a g e | 24
11 Series Heat Pump Dryers Revision 1.6
Made by Product Care Trading Limited under license from Spectrum
Brands (UK) Limited. Product Care Trading Limited, Wigan, WN2 4AY/
PCT (NI) Ltd, Belfast, BT5 5AD. Russell Hobbs is the registered
trademark of Spectrum Brands (UK) Ltd.
Russell Hobbs Support: call 0345 208 8750 or visit
mda.russellhobbs.com
The ‘wheelie bin’ symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is marked on a
product/batteries, it means that the product/batteries should not be disposed of with your general household
waste. Only discard electrical/electronic/battery items in separate collection schemes, which cater for the
recovery and recycling of materials contained within. Your co-operation is vital to ensure the success of these
schemes and for the protection of the environment. For your nearest disposal facility, visit
www.recycle-more.co.uk or ask in store for details.
SEDEX – Connecting businesses and their global suppliers to share ethical data and enabling improvement in
ethical performance. Visit www.sedex.org.uk for further information.
We reserve the right, due to possible changes to design, to alter the instruction manual without prior notice.
