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16
6.2 Causes and rectification of faults
The following table assists in localizing and rectifying minor faults.
Problem Possible cause Possible solution
Coffee brews too
slowly (more than 10
minutes) or is not hot
enough
Device is calcified Descale the device regularly, look at
chapter descaling.
There is coffee
grounds in the coffee
pot
Device needs to be cleaned.
The paper filter is too small.
Too much coffee ground is used.
Clean the device (esepcially the drip-
stop valve).
Use the gold tone filter or paper filter in
size 1x4.
Use lee coffee ground.
Coffee has
accumulated in the
filter and coffee
grounds overflowed.
The coffee pot was not placed on
the warming plate for too long
time during the brewing process,
so that the filter could not empty.
Too much coffee ground is used.
Unplug the mains plug.
Place the coffee pot on the warming
plate so that the filter can empty.
Clean the device.
Use lee coffee ground.
The drip-stop does not
work
Residues of coffee at drip-stop Clean the valve (at the bottom of the
filter holder) under running water.
Water leaks from the
bottom of the device.
Device is defective. Unplug the mains plug.
Do not use the device anymore.
Contact the customer service.
Attention
► If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
7 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for their
functionality and safety. If these were put in the non-recyclable waste or were
handled incorrectly, they could be detrimental to human health and the
environment. Therefore, do not put your old device into the non-recyclable waste
under any circumstances.
Please note
► Utilize the collection point, established in your town, to return and recycle old electric
and electronic devices. If necessary, contact your town hall, local refuse collection
service or your dealer for information.
► Ensure that your old device is stored safely away from children until it is taken away.
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