Loading ...
Loading ...
Loading ...
20
TROUBLESHOOTING
First, try the solutions suggested here to possibly avoid the cost of a service call.
Trouble
Cause
Solution
The unit fails to start up
Power supply failure
Connect the unit to a live socket and
turn it on.
Water-full and its icon lighting
Drain the water stored in the unit.
Ambient temperature too low or low high
It is recommended to use this unit
between 5-35℃
The room temperature is lower than the set
temperature in cooling mode or higher
temperature in heating mode
Change the set temperature
Bad cooling or heating
effects
There is direct sunlight
Close the window curtain
The doors and windows are open, the room is
crowded or there are other heat sources
Close the door and window, remove
other heat sources, and add new
air-conditioners
Dirty filter
Clean or replace the filter mesh
Air inlet or air outlet clogged
Remove the obstruction
High noise level
The unit is being placed on an uneven
surface.
Put the unit in a flat and firm place (may
reduce noise)
The compressor does not
work
Initiation of overheating protection
Wait for 3 minutes until the
temperature decrease, the unit will
restart automatically
The remote control does
not work
Too long distance
Bring the remote control close to the Air
conditioner and ensure airs at the signal
receptor on the unit.
The remote control didn’t aim at the signal
receptor on the unit.
The batteries have no electricity
Replace the batteries
The “E1” code displays
Room temperature sensor failure
Contact customer service & repair
center
“E2” code displays
Tube temperature sensor failure
Contact customer service & repair
center
Water full displays
The water tank in the chassis is full
Drain the condensate and restart the
unit
Note:
- Do not dismantle or repair the unit without authorization, improper repair will void the warranty card and cause harm to
you and your property.
Loading ...
Loading ...
Loading ...