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19
What to do if...
Risk of electric shock
Repairs must only be carried out by the after-sales service or authorised
technicians.
If repairs are required, or if you cannot rectify a fault yourself with the help
of the following table:
Turn the programme selector to Stop (Off).
Disconnect the washing machine from the power supply.
Turn off the tap.
Call the after-sales service page 22.
Other fault codes are only for our customer service staff.
Make a note of the fault code for the after-sales service.
Fault Possible cause Remedial action
Programme does not start. Start button has not been pressed? Press the Inicio/Pausa (Start/Pause)
button.
Delayed start time selected? Not a fault. Washing machine starts
after the delay period has elapsed.
Power failure?
Has the delayed start time that was
selected been cleared?
Reselect the delay period or start the
programme immediately:
Press the Inicio/Pausa (Start/Pause)
button.
The door is not properly closed. Close the door.
Plug not inserted properly into socket. Insert plug correctly.
Washing machine not
reacting.
Programme malfunction? You can use the reset function to return
to the original settings. To do this,
press and hold the Start button until
‹‹‹‹ appears in the display panel and
the three programme progress
indicator lamps light up.
The maximum spin speed
cannot be set.
The maximum spin speed depends on
the programme selected.
Change programme as required.
The water is not emptied. Drain hose is twisted. Fit the drain hose correctly.
Detergent solution pump is blocked. Clean the detergent solution pump
page 17.
Fault code
‹˜“Ÿ or “‚„ The washing machine door is not closed properly. Try to close the door
properly.
“‹† Water is not flowing in. See the fault Water is not flowing in.
˜—¯˜ or “‹‡ The water is not emptied. See the fault The water is not emptied.
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