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17
SERVICE & WARRANTY
Manufacturer’s Warranty
Please read this warranty card carefully. Attach your purchase receipt to this warranty
card and keep in a safe place. You must produce both warranty card and proof of
purchase in the event of a warranty repair being required.
When you purchase any new De' Longhi Product you automatically receive a two year
Manufacturer’s Warranty covering parts and labour for servicing.
The Manufacturer undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour
any part of the Product, the serial number of which appears on the Product, which is
found to be defective within TWO YEARS from the date of purchase.
This warranty DOES NOT cover:
A Service calls which are
not related to any defect in the Product. The cost of a
service call will be charged if the problem is not found to be a Product related
fault. For example:
1. Correct the installation of the product.
2. Provide Instruction on use of the product or change the setup of the product.
3. Replace house fuses or correct house wiring.
4. Correcting fault(s) caused by the user.
5. Noise or vibration that is considered normal.
6.
7.
8.
Correcting damage caused by pests, eg. rats, cockroaches etc.
Correct corrosion or discolouration due to chemical
attack.
Power outages or surges.
B Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s User Guide.
C Defects to the Product caused by accident, neglect, misuse or ‘Act of God’ .
D The cost of repairs carried out by non-authorised repairers or the cost of correcting
such unauthorised repairs.
E Normal recommended maintenance as set out in the Product ‘s User Guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than
an AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer.
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