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149 Using Voice Assistants on the TV
150
Using Other Functions
Precautions and Notes
153
Before Using the Recording and Timeshift Functions
155 Read Before Using Apps
156 Read Before Using the Internet Function
158 Read Before Playing Photo, Video, or Music Files
175
Read After Installing the TV
176
Supported Resolutions for UHD Input Signals
177
Resolutions for Input Signals supported by 8K models
(QN7**C series or higher)
178 Supported Resolutions for FreeSync (VRR)
179 Read Before Connecting a Computer (Supported
Resolutions)
182
Supported Resolutions for Video Signals
184
Supported Resolutions for HDBT
185
Read Before Using Bluetooth Devices
186
Blocking programs based on their TV Rating
189 Licenses
Troubleshooting
Picture Issues
190
The screen is or has become dark
190 The picture is not bright, or the picture colors do not look
clear
191 The picture colors are black and white or do not look the
way they should look
192 The TV automatically turns off by itself
192 TV (The Frame TV) cannot be turned off.
192 Unable to power on
193 The TV remains on or does not turn on automatically.
193
Unable to a Channel
194 The TV image does not look as good as it did in the store
194 Displayed video looks blurry
195 The picture is distorted
195 There is a dotted line on the edge of the screen
195
The picture won’t display in full screen
195
The Caption function in the TV menu is deactivated
196
Captions appear on the TV screen
196
The HDR of the connected external device turns off
Sound and Noise Issues
197 How can I connect an audio device to the TV?
197 There is no sound or the sound is too low at maximum
volume.
197
The picture is good but there is no sound.
198
HDMI (eARC/ARC) is connected, and there is no sound.
198
The speakers are making an odd sound.
198
The sound is interrupted.
199
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
199 The TV audio is not being played through the Soundbar or
A/V receiver.
199 The sound is not heard clearly.
200 The volume of the external device cannot be adjusted.
200 I want to turn the TV and audio device off and on at the
same time.
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