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XPOWER Limited Warranty (USA)
Service
XPOWER's Limited Warranty covers the unit (excludes power cord, motor brushes, and any other consumable parts) from defects
in material and crasmanship. The Warranty covers normal use for a term of one year from the original date of purchase including
parts, labor, and one way shipping. Non-conguous states must pay for roundtrip freight. Warranty honored with original proof of
purchase only.
Important!
This Warranty does not cover or apply to defects directly or indirectly due to misuse, abuse, disassembly, alteraon, corrosive
chemicals, improper voltage, fire, flood, negligence, accident, improperly or incorrectly performed maintenance or repair, or
failure to perform necessary maintenance or repair, or if the use of this product is not in compliance with the instrucons and
specificaons for its use.
For Warranty service and parts replacement (US customer only), you must:
A. Call 1-855-855-8868 for a RMA (Return-Merchandise-Authorizaon) number.
B. Have original proof of purchase provided.
C. Use the original undamaged packaging or an industrial cerfied packaging method.
End user will be responsible for shipping the unit (with RMA Number showing on the shipping label) to XPOWER Customer
Service Department. XPOWER will inspect, assess and advise the repairs needed and applicable cost, if any.
For users outside US, please contact an XPOWER Distributor in your country or region for warranty service and parts replacement.
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