2013.5.23
D08756
TOTO ASIA OCEANIA
PTE. LTD.
10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600.
Phone : +65-6744-6955 Fax : +65-6841-0819 http://asia.toto.com/
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260
Phone : (770) 282 8686
TOTO ASIA OCEANIA
PTE. LTD.
Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E.
Phone : +971-4-886-5983 Fax : +971-4-886-5986 http://asia.toto.com/
TOTO ASIA OCEANIA
PTE. LTD.
Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A.
Rufina Street, Makati City,1226 Philippines.
Phone : +63-2-887-6643 Fax : +63-2-887-4084 http://asia.toto.com/
TOTO LTD.
Bangkok Representative Office G & 7th FL., Q.House Ploenjit Building, 598 Ploenchit Road,
Lumpini, Pathumwan, Bangkok 10330 Thailand
Phone: +66-2-650-9925 Fax : +66-2-650-9923
http://www.totobkk.com/
TOTO INDIA INDUSTRIES
PVT. LTD
101, Kamla Executive Park, Opp. Vazir Glass Works,
Off. Andheri Kurla Road, Andheri (East), Mumbai 400 059, India.
Phone : +91-22-4022-3717 / 3718 Fax : +91-22-4022-3719 http://asia.toto.com/
TOTO VIETNAM Co., Ltd.
R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City
Phone : +84-4-37714354 Fax : +84-4-37714355 http://toto.com.vn/
TOTO (H.K.)LTD. RM.1101, 11/F No.3 Lockhart Rd. Wanchai, Hong Kong
Phone : 852-2861-3177 / Fax : 852-2861-3563
•
You are advised to record the following information to allow quick service.
Date of purchase : Name of shop :
Tel : ( )
Date : year month day
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit
our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please
contact TOTO U.S.A. Inc.,
Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300
when calling from outside of U.S.A.
SN993MX
(MS993CUMFX)
TCF993WA
750H
700H
NEOREST
■
Thank you for your recent purchase of the TOTO NEOREST. Please read the enclosed
information to ensure the safe use of your product.
■
Be sure to read this Instruction Manual before using your product and keep it in a safe
place for future reference.
Instruction Manual
992M
(MS992CUMFG)
992WA
2
The available functions vary according to the model.
NEOREST
Ref.
Page
SN993MX
TCF993WA
SN992M
TCF992WA
Basic
Functions
Cleansing
Rear cleansing
●●
16
Rear soft cleansing
Front cleansing
Wide front cleansing
Changing the washing
method
Wand position adjustment
Water pressure adjustment
Oscillating cleansing
Pulsating cleansing
Personal setting lock
Drying Warm air drying
●●
16
Changing the temperature
Temperature adjustment
●●
24, 25
Sanitary
Functions
"ewater+" sanitizing
Auto wand cleaning
●●
20, 21
Auto bowl cleaning
Maintaining the bowl unit
cleanliness
Photocatalyst cleaning
●
-
Removing odors
Deodorizer
●●
Convenient
Functions
Flushing
Remote control bowl unit cleaning
●●
17
22, 23
Auto bowl unit cleaning
Opening and closing
Opening and closing the toilet
seat with remote control
●●
Auto open / close (lid)
22, 23
Lighting up Soft light
Heating the toilet seat Heated seat
●●
-
Saving energy
Timer energy saver
●●
26, 27
Auto energy saver
Maintenance
Bowl unit cleaning
●●
32
Wand cleaning 35
Your Model
Product model number
Top unit + Bowl unit =
Combination model number *
* Combination model number is for U.S. only.
SN
○○○○
TCF
○○○○
CT
○○○○
CW
○○○○
MS
○○○○
The model name and part number are indicated on the bottom side of the toilet lid.
Model
Part No.
Functions
Check your model name
and write a check mark in
this field as needed.
UV lamp *
Mist
Photocatalyst coat *
3
ReferenceMaintenanceOperationIntroduction
Cleaning
Support
Sanitary Toilet
The "ewater+" feature and "photocatalyst cleaning*" keep the toilet bowl
clean at all times.
*SN993MX / TCF993WA only
As you move
away
As you stand up
As you approach
and sit
A mist is sprayed in
the bowl unit to make it
more diffi cult for dirt to
adhere.
When you sit on
the toilet seat, the
deodorizer operates.
The wand is cleaned
with "ewater+".
(The wand extends and
then retracts.)
"ewater+" is sprayed in
the bowl unit to maintain
cleanliness.
The UV lamp lights up
for about 1 hour. *
The self-cleaning functions operate
automatically.
(See pages 20 and 21 for details.)
Safety Precautions .................... 4
Operational Precautions .......... 11
Parts Names ........................... 12
Preparation .............................. 14
Changing Settings ................... 38
What to Do?............................. 50
●
If the water does not fl ow
due to a power failure........... 50
●
If the water does not fl ow
due to a water service
interruption ........................... 52
●
If you cannot operate with the
remote control ...................... 53
●
Freeze Damage Prevention . 54
●
Long Periods of Disuse ........ 56
Troubleshooting ....................... 57
Specifi cations .......................... 65
Warranty .................................. 66
Basic Operations ..................... 16
Automatic Functions
(Cleaning Features) ................. 20
DEODORIZER, AUTO WAND CLEANING,
AUTO BOWL CLEANING, BOWL LIGHT,
PHOTOCATALYST CLEANING, CLEAN
INDICATOR
Automatic Functions
(Convenience Features) .......... 22
AUTO FLUSH, AUTO OPEN/CLOSE,
SOFT LIGHT
Temperature Adjustment ......... 24
Energy Saver Features............ 26
Power Plug .............................. 30
Top Unit ................................... 31
Bowl Unit ................................. 32
Bowl Unit cleaning
Water Filter Drain Valve .......... 33
Deodorizing Filter .................... 34
Wand ....................................... 35
Wand cleaning
Water fi lter ............................... 36
Table of Contents
4
These precautions are important for safe usage. Be sure to follow them and use the product
correctly.
Symbols and Meanings
WARNING
May result in death or serious injury.
CAUTION
May result in injury or property damage.
The following symbols are used to indicate important safety instructions for the use of the product.
Symbol Meaning
This symbol indicates a prohibited use of the product.
This symbol is used to indicate a required step in the use of this product.
WARNING
Do not plug or unplug the power plug with wet hands.
Doing so may cause electrical shock.
Do not get any water or cleaning solution on the top unit or power plug.
Doing so may cause fi re, electrical shock, heat or short circuit.
Doing so may cause the product to crack resulting in injury or water damage.
Never disassemble, repair or alter.
Doing so may cause fi re, electrical shock, heat or short circuit.
Do not install the product on moving vehicles such as wheeled vehicles or boats.
Doing so may cause fi re, electric shock, short circuit or malfunction.
The toilet seat, toilet lid, top unit or other parts may come loose and fall off, resulting in injury.
Do not use the NEOREST if a malfunction occurs.
Always unplug the plug from the outlet.
Switch the breaker on the distribution board to OFF.
(Asia, Oceania, Middle East)
Close the water shutoff valve to stop water supply.
Possible malfunctions:
Water is leaking from a pipe or the top unit.
The product is cracked or broken.
The product makes a strange noise or emits a strange odor.
The product emits smoke.
The product is abnormally hot.
The bowl unit is clogged.
The toilet seat cushion is out of place.
Continued use after malfunction could cause a fi re, electric shock, heat, short circuit, injury or
water damage.
Safety Precautions
5
Introduction
WARNING
Only use tap water or potable well water (underground water).
Do not use seawater.
Doing so may cause irritation to the skin and malfunction.
Do not touch the power plug during thunderstorms.
Doing so may cause electrical shock.
Do not allow the water supply hose to touch the power plug or outlet.
Doing so may cause condensation resulting in a fi re, electrical shock, heat or a short.
Do not do anything that may damage the power cord, power plug.
Do not strike, yank, twist, excessively bend, damage, alter, or heat the electrical cords. Also, do
not place anything heavy on, bind or pinch the electrical cords.
Using a damaged electrical cord may result in a fi re, electrical shock, heat or short.
Do not use a loose or faulty electrical outlet. (North, Central, South America)
Doing so may cause fi re or short circuit.
Do no use any outlet or wiring equipment beyond its specifi ed rating.
(North, Central, South America)
Plugging too many plugs into the same outlet, for example using outlet splitters, can cause fi re
due to heat.
Do not use any power supply other than the one specifi ed.
AC 120V, 60Hz
AC 220V, 50Hz / 60Hz
(Asia, Oceania, Middle East)
Doing so may cause fi re or excessive heat.
Do not stick a fi nger or anything else into the warm air outlet.
Do not place anything on the warm air outlet or drape clothes over it.
Doing so may cause burns, electrical shock or malfunction.
Keep cigarettes and other open fl ames away from the product.
Failure to do so may cause fi re.
Beware of irritation or burn.
Improper use of the toilet seat may cause irritation or burn.
When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to "OFF".
When any of the following persons use a heated seat or warm air drying, someone should switch the
toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low".
Young children, the aged and other users unable to set the temperature appropriately themselves
The ill, physically disabled and others who do not have freedom of movement.
Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have
been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep.
This is an electrical product. Do not install it anywhere water is likely to get on
the product or anywhere with humidity high enough that water is likely to form
on the surface of this product. When using the product in a bathroom, install
a fan or ventilation port and ensure good air fl ow through the bathroom.
Failure to do so may cause fi re or electrical shock.
6
WARNING
Always connect the NEOREST to the cold water supply.
Connecting to hot water supply may result in burns and equipment damage.
Check that an appropriate ground is installed.
(Asia, Oceania, Middle East)
If the ground is not installed, if there is a breakdown or electrical current leak, the lack of a
ground could cause electrical shock.
For the ground, use copper wire with a ground resistance of 100 Ω max. and a diameter of 0.06in (1.6mm) min.
* If there is no ground installed, ask the contractor who did the installation to install the ground.
Make sure that a properly grounded (3 prong) outlet has been installed.
Failure to install a grounded outlet could cause electrical shock in the event of a malfunction or short circuit.
Check that the outlet for electrical power is as follows.
(Asia, Oceania, Middle East)
Failure to do so may cause fi re or electrical shock.
a. Protect the outlet circuits with a high-sensitivity quick leakage switch (with a rated current
sensitivity of 15mA or less) or an insulating transformer (1.5kVA min., 3kVA max.).
b. Install the outlet and plug positioned at least 2.62 ft (0.8 m) above the floor and as far as
possible from the bathtub.
* Check that the wiring in a. and b. above is complete. If the wiring has not been completed, ask
the contractor who did the installation to do it.
Insert the power plug securely into the outlet. (North, Central, South America)
Failure to do so may cause fi re, heat or short circuit.
Check that the power plug is waterproofed with silicone rubber.
(Asia, Oceania, Middle East)
A power plug that is not water-proofed may cause fi re and electrical shock.
* If the power plug is not water-proofed, ask the contractor who did the installation to water-proof it.
To unplug, hold the plug, not the cord.
Do not unplug by pulling the cord.
Pulling on the cord may cause damage and result in fi re or heat.
If the electric cord is damaged, avoid danger by having the manufacturer’s
repair department or equivalent specialist replace it.
Always disconnect the power plug from the outlet before cleaning,
maintenance or inspection.
Always switch the breaker on the distribution board to OFF.
(Asia, Oceania, Middle East)
Failure to do so may cause electrical shock or malfunction.
*
Except when using "Wand cleaning" or "Bowl unit cleaning".
Periodically remove dust and dirt from the electrical plug and make sure it is
securely plugged into the wall outlet. (North, Central, South America)
Failure to do so may cause fi re, heat or short circuit.
Pull the plug out from the outlet and wipe clean with a dry cloth.
Always unplug the plug from the outlet before removing the top unit.
Always switch the breaker on the distribution board to off. (Asia, Oceania, Middle East)
Failure to do so may cause fi re or electrical shock.
Safety Precautions (Continued)
7
Introduction
CAUTION
Do not use the product if the top unit is unstable.
Doing so may cause the top unit to come loose and fall, resulting in injury.
If the product is damaged, do not touch the damaged section.
Doing so may cause electrical shock or injury.
Replace it immediately.
Do not apply strong force, mechanical shock, step on or stand on the toilet
seat, toilet lid or top unit. Also do not place any heavy object on the toilet
seat, toilet lid or top unit.
Doing so could cause cracking or cause the top unit to come loose and fall resulting in injury.
Doing so could damage the product and cause injury or water damage.
Do not lift up this product by the toilet seat or lid.
Do not raise the toilet seat or lid while objects are resting on top of the toilet.
Doing so could cause the top unit to come loose and fall resulting in injury.
When cleaning or maintaining the plastic parts (top unit etc.) or the water supply
hose, use a kitchen cleaner diluted with water. Do not use any of the following.
Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon scrubbing pads.
These items may damage or crack the plastic and cause injury or malfunction.
These items could damage the water supply hose and cause a water leak.
To prevent a sudden water leak, do not remove the water fi lter drain valve
when the shutoff valve is open.
Doing so will cause water to spurt out.
(Refer to Page 33 for instructions on cleaning the water fi lter drain valve.)
Do not fold or crush the water supply hose; do not damage by cutting with a
sharp object.
Doing so may cause water leaks.
Do not pour hot water into the toilet.
Doing so may result in damage to the toilet, injury or water damage.
Do not fl ush anything other than bodily waste and toilet paper. Also, do not
fl ush too much toilet paper.
Doing so may clog the toilet, causing waste water overfl ow and water damage.
Do not look directly at UV light.
May cause eye or skin irritation.
There are no user replaceable parts. Shall be serviced by qualifi ed personnel only.
8
Safety Precautions (Continued)
CAUTION
If a water leak should occur, always close the shutoff valve.
When the ambient temperature is likely to drop to 0°C or lower, prevent
damage to the pipes and hoses due to freezing.
Frozen water pipes could cause the top unit and the pipes to break, resulting in a water leak.
Regulate the room temperature to prevent the pipes and hoses from freezing during cold months.
When not using the NEOREST over an extended period of time, drain the
water out of the top unit and the water supply hose, and pull the electrical
plug from the outlet.
Switch the breaker on the distribution board to OFF.
(Asia, Oceania, Middle East)
When using the product again, allow the product to refi ll with water fi rst.
Otherwise, the water in the tank might become contaminated and cause skin infl ammation or
other problems.
Leaving the power on may cause fi re or heat.
When installing the water fi lter drain valve, make sure that it is securely
tightened in its proper position.
Failure to securely tighten it may cause a water leaks.
If the bowl unit is clogged, disconnect the power plug and remove the clog.
Switch the breaker on the distribution board to OFF and remove the clog.
(Asia, Oceania, Middle East)
If the auto fl ush were allowed to function, it would make the wastewater in the bowl unit overfl ow
and may result in water damage.
Use any commonly available toilet plunger to remove the clogging.
Always fl ush, even after just urinating.
Failure to do so may cause inadequate fl ushing or clogging of the bowl unit, resulting in waste
water overfl ow and water damage.
Wipe condensation on the bowl unit, tank, water supply pipe and shutoff
valve with a dry cloth.
Condensation may cause staining and corrosion of the fl oor.
Ventilate the restroom to prevent condensation.
Wipe any urine, condensation, cleaner, water, etc. that has gotten on the
fl oor with a well-wrung mop or cloth.
Failure to do so may cause staining and corrosion of the fl oor.
9
Introduction
DANGER
To reduce the risk of electrocution:
1. Do not use while bathing.
2. Do not place or store the product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for the product when it has fallen into water. Unplug it immediately.
WARNING
To reduce the risk of burns, electrocution, fi re or injury to persons:
1. Close supervision is necessary when this product is used by, on, or near children or
invalids.
2. Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, is not working properly, has
been dropped or damaged, or has been dropped in water. Return the product to a service
center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never block the air openings on the product or place it on a soft surface, such as a bed
or couch, where the air openings may be blocked. Keep the air openings free of lint, hair,
and other similar items.
6. Never use while sleepy or drowsy.
7. Never drop or insert any object into any opening or hose.
8. Do not use outdoors. Do not operate where aerosol (spray) products are being used or
where oxygen is being administered.
9. Connect this product to a properly grounded outlet only.
See "Grounding Instructions" in Page 10.
10. The tank should be fi lled with water only.
10
Grounding Instructions
This product should be grounded. In the event of an electrical short circuit, grounding
reduces the risk of electric shock by providing an escape wire for the electrical current.
The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire
to either fl at-head terminal.
Check with a qualified electrician or serviceman if the grounding wire instructions are not
completely understood, or if in doubt as to whether the product is properly grounded.
This product is factory equipped with a specifi c electric cord and plug to permit connection
to a proper electric circuit. Make sure that the product is connected to an outlet having the
same confi guration as the plug.
No adapter should be used with this product. Do not modify the plug provided - if it will not fi t
in the outlet, have the proper outlet installed by a qualifi ed electrician.
If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualifi ed service personnel.
If it is necessary to use an extension cord, use only a three wire extension cord that has a
three blade grounding plug, and a three-slot receptacle outlet that will accept the plug on the
product.
Replace or repair a damaged cord.
For Asia, Oceania, Middle East
Confi rm that the earthing wire is securely connected.
Grounding pin
Save these instructions.
Safety Precautions (Continued)
11
Introduction
Operational Precautions
■
For prevention of damage
●
Wipe plastic areas such
as the top unit and remote
control with a soft, wet
cloth.
Dry cloth or tissue
●
Do not lean against the
toilet lid.
■
Problem Prevention
●
Disconnect the power plug if there is a risk of lightning.
Switch the breaker on the distribution board to OFF.
(Asia, Oceania, Middle East)
●
A toilet seat cover or a toilet lid cover cannot be used.
(The body sensors or seat switch may not function properly.)
Covers
●
Do not urinate on the top unit, toilet seat or wand.
(Doing so may cause pink or brown stains or a
malfunction.)
●
Do not apply strong forces to the control panel of the
remote control.
●
When using a toilet cleaner to clean the toilet, wash it off
within 3 minutes and leave the toilet seat and toilet lid open.
Wipe off any cleaner that remains on the toilet bowl.
(If vapor from a toilet bowl cleaner enters the top unit, it may
cause a malfunction.)
●
Do not expose to direct sunlight.
(Doing so may cause changes in color, irregular
heated seat temperature, remote control malfunction or
NEOREST malfunction due to the change in temperature.)
●
Use radios, etc. away from the NEOREST.
(The NEOREST could cause interference with the radio signal.)
●
If you use a booster seat for infants or a soft highchair,
remove it after use.
(Keeping it installed may prevent some of the functions
from being used.)
●
Do not apply force to the remote control.
(May cause malfunction.)
To prevent the remote control from being dropped, set it
in the hanger when you are not using it. Be careful not
to expose it to water.
About rear cleansing, rear soft cleansing, front
cleansing and wide front cleansing
These functions wash away waste and dirt from
a localized area of your body.
Do not cleanse too much or for too long.
Doing so may wash away normal bacteria, upsetting
the balance of bacteria inside your body.
People who are receiving medical treatment or
therapy in this localized area should consult
their doctor before use.
■
For prevention of malfunctions
●
Do not block the body sensor or the remote control
transmitter or receiver.
< About the body sensors >
Two types of body sensors are used.
●
Body sensor A detects changes in heat.
Detection may be diffi cult when the room temperature
exceeds 30°C, such as in the summertime.
When sunlight is directly on the sensor area or a heater is
used in the bathroom, the sensor may detect incorrectly
due to the heat, resulting in the automatic operation of
functions such as auto lid opening and closing.
When the bathroom door is open, the sensor may detect
people who pass to the front or side of the toilet.
●
Body sensor B detects when someone stands in front
of the toilet bowl.
Body sensor B emits an infrared beam as shown in
the fi gure. When a person moves into the range of
this infrared beam, the sensor detects the person.
* Detection by the sensor may be diffi cult when the toilet
is used by someone small, such as a child.
Body sensor A Body sensor B
< About the seat switch >
●
When you sit on the toilet seat, the seat switch turns
ON, enabling you to use various features.
(A click sound is heard when the seat switch is ACTIVATED.)
The toilet seat lowers.
Switch
ON
Gap
Seat switch
(Built-in)
●
Sit back on the toilet seat.
The seat switch will not turn on unless you sit
on the seat properly.
Note
When a child uses the NEOREST, the seat switch
may not be ACTIVATED by their light body weight.
Since the toilet seat is designed to move up
and down, a clearance is provided between the
toilet seat cushion and the toilet bowl.
12
Parts Names
W
a
t
e
r
f
ilt
e
r
d
r
a
in v
a
lv
e
（
Pa
g
e 33
）
C
over
W
a
t
e
r
d
r
a
in l
e
v
e
r
（
Pa
g
e 56
）
UV lamp
Toilet lid
Power plug
（Page 15）
Model name, part no., etc.
Seat switch (Built-in)
Shutoff valve
(Page 15)
Water supply hose
Bowl unit
(Page 32)
Heated seat
Wand
Wand cover
Warm air outlet cover
Body sensor A
(Page 11)
Left side of top unit
P
OWER LE
D
SEAT LE
D
E
NERGY SAVER LE
D
CLEAN indicator
Control panel
P
OWER ON/OFF
FRONT ON/OFF
REAR ON/OFF
FLUS
H
Main display
13
Introduction
Toilet lid cushion
Toilet seat cushions
Body sensor B
（Page 11）
Sewage-block packing
Deodorizing filter
（Page 34）
SN992M/TCF992WA
The toilet lid shape varies by model.
Descriptions in this manual are based on the illustrations of SN993MX / TCF993WA.
Remote control receiver
Battery box
（Page 51）
Hand lever （Page 50）
Closing lid
Soft light
14
Preparation
Using the Product for the First Time
If the remote control is secured
(for anti theft)
1
Remove the screws (2, left
and right) from the remote
control fi xture.
Remote
control
Remove
Hanger
Screw
(2 pieces,
left and right)
Wall
（
View from side
）
Phillips
screwdriver
(Fine-tip type)
2
Remove the remote control
from the hanger.
Remote
control
Hanger
Wall
■
To secure the remote control again
Tighten and fi x the screws (2, left and right).
(Overtightening may cause damage to parts
such as the hanger)
1.Insert the battery
1
Remove the remote control
from the hanger.
Remote control
Hanger
2
Open the battery cover and
insert two AA batteries.
Battery cover
Close
Open
●
When batteries are properly inserted,
temperature levels appear on the display of
the remote control (back side).
●
The display goes out when no button on the
remote control is pressed for 1 minute or
more.
WATER TEMP
SEAT TEMP
DRYER TEMP
3
Mount the remote control in
the hanger.
■
About the batteries
●
Use dry cell, alkaline batteries. Follow the instructions
below to prevent the batteries from rupturing or
leaking fl uid.
When replacing the batteries, use new batteries of
the same brand.
If you will not be using the remote control for a long
time, remove the batteries.
Do not use rechargeable batteries.
15
Introduction
2.Turn on the power
1
Insert the power plug.
Switch the breaker on the
distribution board to ON.
(Asia, Oceania, Middle East)
•
The wand extends and then retracts.
2
Check that the POWER LED
on the main display is lit up.
•
If it does not light up, press [POWER
ON/OFF] to light it up.
To turn the power "OFF"
Press [POWER ON/OFF] to
turn the power off.
•
The POWER LED goes off.
3.Open the shutoff valve
1
Fully open the shutoff valve.
[WIDE] Gently washes a wide area.
●
Functions that operate when a button is pressed
during "REAR", "SOFT", "FRONT", or "WIDE"
cleansing.
●
Sitting back on the toilet seat makes it easier to
adjust the wand position and to reduce splashing.
[OSCILLATE]
●The wand moves back and forth to wash
your rear thoroughly.
●
The setting changes between "ON" and
"OFF" each time the button is pressed.
[PULSATE]
●
Washes with the water pressure
pulsating between soft and
strong.
●
The setting changes between
"ON" and "OFF" each time
the button is pressed.
[PRESSURE]
●You can adjust the water pressure to one of five levels. ("-": Softer, "+": Stronger)
●
When you press the button to flush, the position returns to the standard position(3rd position).
●
If you do not want to return the wand to the standard position. (Page 48)
[POSITION]
●You can adjust the position to one of five positions.
([▲] to the front, [▼] to the rear)
●When you press the button to flush, the position
returns to the standard position (3rd position).
●
If you do not want to return the wand to the
standard position.(Page 48)
Note
Press a button on the remote control; a beep sounds when the top unit receives the signal.
Cleansing
Drying
Stopping
[STOP]
Stops the operation.
[REAR] Cleanses your rear.
[SOFT] Washes your rear with soft embracing water flow.
[FRONT] Serves as a bidet for ladies.
[DRYER] Dries your rear.
Low battery warning LED
(Page 53)
[USER1] / [USER2]
You can store your preferred wand position, water pressure and
water temperature a setting.
●To store a setting
While cleansing is in progress, set your preferred wand position,
water pressure, and warm water temperature, and then press
and hold [USER 1] or [USER 2] for 2 seconds or longer.
●To use
Press [USER 1] or [USER 2], and then press the button for
the cleansing you want to use.
PERSONAL SETTING
16
Basic Operations
[
]
Display screen
●
Adjust settings, check status, etc.
The display goes out when no button on the
remote control is pressed for 1 minute or more.
MENU/RETURN button
●
Adjust settings
●
Return to previous menu
Temperature adjustment
button
●
Adjust temperatures
Flushing
Opening
and closing
When flushing and opening/closing the toilet lid and
toilet seat with the remote control
Opens and closes the toilet seat.
Perform a light flush.
Perform a flush.
Remote control back side
[FLUSH]
[FLUSH]
17
Operation
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
1.MANUAL CLEANING
2.ENERGY SAVER
3.AUTO FUNCTION
4.OTHER SETTING
MENU
SELECT
[●ENTER]
PUSH
1/4
[●ENTER]
PUSH
SELECT
This section is an overview
of the settings that can be
configured with the remote
control.
●See the corresponding pages
for the detailed descriptions.
: Select an item
: Select a setting
: Confirm
MENU/RETURN
button
Remote control back side
Number of items
on display
Set up easily with simple steps!
18
Basic Operations
About the Menu Screen
1.AUTO WAND CLEAN
2.DEODORIZER
AUTO CLEANING
1/2
1.TIMER SAVER
TIMER SAVER
1/1
1.ANTI FREEZING
2.BEEP
3.
PERSONAL SETTING LOCK
4.PRESSURE /POSITION
SETTING
OTHER SETTING
1/4
1.AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
3.AUTO OPEN DELAY
4.SEAT/LID
AUTO OPEN/CLOSE
1/4
1.SOFT LIGHT
2.BOWL LIGHT
3.INDICATOR
LIGHT
1/3
1.AUTO ENERGY SAVER
2.TIMER SAVER
ENERGY SAVER
1/2
1.
BOWL CLEANING
2.
WAND CLEANING
MANUAL CLEANING
1/2
ON/OFF
ON/OFF
1.AUTO FLUSH
2.AUTO FLUSH DELAY
AUTO FLUSH
1/2
1.AUTO FLUSH
2.AUTO OPEN/CLOSE
3.AUTO CLEANING
4.LIGHT
AUTO FUNCTION
1/4
*
* With the SN993MX/992M, the display appears but settings cannot be made.
Level 1 Level 2
19
Operation
20
As you
approach
As you sit As you stand up
DEODORIZER
Starts the
deodorizer
Deodorizer stops
➝
It stops after about 2 minutes
Cleans the wand
automatically
*2
➝
The wand extends and
"ewater+"
*1
comes out
from the base of the wand
(Only when the cleansing
functions are used)
Clean the wand
automatically with
"ewater+"
*1
AUTO WAND
CLEANING
PHOTOCATALYST
CLEANING
SN993MX/TCF993WA only
Pre-mist
(A mist is sprayed inside the bowl unit to make
it more diffi cult for dirt to adhere)
After-mist
➝
"ewater+"
*1
mist is
sprayed on the toilet
bowl
Sanitize the bowl unit
with "ewater+"
*1
AUTO BOWL
CLEANING
BOWL LIGHT
(Lights up during pre-mist)
(Lights up during auto wand cleaning and after-mist)
INDICATOR
(Lights up) (Lights up in a cycle)
*2 Water comes out from around the wand.
*3 "Flush", "REAR" and "SOFT" cleansing.
Automatic Functions
Cleaning Features
"ewater+"
*1
is used automatically to clean the wand and bowl unit.
21
Operation
As you
leave
Note
Changing
settings
DEODORIZER
ON/OFF
(Page 44)
AUTO WAND
CLEAN ON/OFF
(Page 44)
Waiting time before cleaning the wand
after standing up
SN993MX / TCF993WA: About 70 seconds
SN992MX / TCF992WA: About 25 seconds
When the cleansing functions have
not been used in 8 hours, the wand is
cleaned automatically. (Water comes out
from near the wand cover.)
−
The UV lamp
lights up
(For about 1 hour)
Waiting time before starting after-mist
after standing up
SN993MX/TCF993WA: About 125 seconds
SN992MX/TCF992WA: After auto wand
cleaning
The following functions do not work
when the toilet seat is open.
SN993MX/TCF993WA: Pre-mist
SN992MX/TCF992WA: Pre-mist, after-mist
After pre-mist, water comes out from
around the wand for a few seconds.
The pre-mist does not work for about 90
sec. after some one has used it.
When the cleansing feature is not used
for about 8 hours, mist is sprayed on the
toilet bowl automatically.
The UV lamp does not light up in the
following conditions.
➝
The toilet lid is open
(such as when
AUTO OPEN/CLOSE is set to "OFF")
➝
"Flush" and cleansing
*3
are not used
When the "Flush" and cleansing
*3
are
not used for about 10 hours, the UV
lamp lights up.
BOWL LIGHT
ON/OFF
(Page 46)
Lights up continuously or in a cycle
when "Auto wand cleaning", "Auto bowl
cleaning" or "Deodorizer" is operating.
(Lights up in a cycle only when the seat
has been used.)
INDICATOR
ON/OFF
(Page 46)
*1 What is meant by "ewater+" ?
This water containing
hopychlorous acid generated
from chloride ions in tap water,
is widely used for cleaning and
disinfecting items such as food,
utensils and baby bottles.
Well water may not deliver the
required effect. (Because the level
of chloride ions is low.)
Clean, sterile water helps to
minimize dirty surfaces, but does
not make cleaning unnecessary.
The effect and duration vary
depending on the usage
environment and conditions.
If dirt adheres...
■
If dirt adheres to the wand
during use, you can extend
the wand to clean it.
●
Cleaning the wand (Page 35)
■
You can clean the toilet bowl
with water fl owing.
●
Cleaning the bowl unit (Page 32)
Support Cleaning
■
CLEAN indicator
Lights to show that the "clean"
functions are operating.
■
Bowl light
Lights to show that auto bowl cleaning and
auto wand cleaning are operating.
22
Automatic Functions
Convenience Features
Various automatic
functions are available,
such as a toilet lid
that opens and closes
automatically.
Operation under the initial
settings is described below.
As you
approach
As you sit As you stand up
Flush automatically
AUTO FLUSH
When using the toilet seat
The toilet
fl ushes.
(After about
10 seconds)
When standing-up to urinate
Opening the toilet lid
automatically
AUTO OPEN/
CLOSE
When using the toilet seat
Toilet lid
opens
Toilet lid
closes
(About 90
seconds after you
stand up from
the toilet seat)
When standing-up to urinate
Toilet lid
opens
*Open the toilet seat with
the remote control.
Lighting up the inside of the
bathroom with a soft light
SOFT LIGHT
Lights up in high
mode
Lights up in high
mode
(About 90 seconds)
23
Operation
As you move away
Note
Changing
settings
Auto fl ush is not available in the following
cases. (Flush with the remote control.)
➝
For about 60 seconds after fl ushing
When a person sits on the toilet seat
(or when a male user stands in front of
the bowl unit for urinating) for about 6
seconds or less
The fl ushing varies depending on how
long you sit on the toilet seat.
About 6 to 30 seconds: "Light fl ush"
About 30 seconds or more: "Flush"
When the tank is being replenished
and an LED will fl icker on the main
display, you cannot fl ush the toilet.
AUTO FLUSH ON/OFF
AUTO FLUSH DELAY
(5 seconds, 10 seconds or
15 seconds)
(Page 40)
The toilet fl ushes.
(Performs a "LIGHT FLUSH"
about 3 seconds after the user
has moved about 30 cm away
from the toilet seat)
Detection by the body sensor may be
diffi cult when the room temperature
exceeds 86°F (30°C). (Open by hands.)
When the toilet lid is closed with the
remote control or by hand, it cannot
open automatically for about 15
seconds. (Open and close manually.)
When you do not sit on the toilet
seat, or when you sit on it or stand in
front of the bowl unit briefl y, it takes
about 5 minutes before the lid close
automatically.
AUTO OPEN/CLOSE
ON/OFF
AUTO OPEN DELAY
(15 seconds, 30 seconds or
90 seconds)
AUTO CLOSE DELAY
(25 seconds or 90 seconds)
Automatically opening the
toilet lid or both the toilet
seat and toilet lid
(Page 42)
The toilet lid and toilet
seat close
(About 90 seconds after the
user has moved about 30cm
away from the toilet seat.)
Lights up in
low mode
(Goes out after about 5 seconds.)
SOFT LIGHT ON/OFF
(Page 46)
24
Temperature Adjustment
Warm Water / Toilet Seat / Drying
1
Remove the remote control from
the hanger.
If the remote control is locked to prevent theft
(Page 14)
Hanger
2
Press [TEMP].
WATER TEMP
SEAT TEMP
DRYER TEMP
: Select an item
: Select a setting
Temperature adjustment
button
Remote control back side
WATER TEMP
SEAT TEMP
DRYER TEMP
You can adjust the temperature levels or turn the settings to "OFF".
25
Operation
3
Use to select the item
you want to set.
4
Use to select the
temperature level.
<Settings
complete>
WATER TEMP
SEAT TEMP
DRYER TEMP
WATER TEMP
SEAT TEMP
DRYER TEMP
WATER TEMP
SEAT TEMP
DRYER TEMP
WATER TEMP
SEAT TEMP
DRYER TEMP
WATER TEMP
SEAT TEMP
DRYER TEMP
Warm water
temperature
OFF*
Low
High
Press
until "OFF"
appears.
Toilet seat
temperature
When "OFF" is set, the SEAT LED will go off.
OFF
Low
High
Press
until "OFF"
appears.
Drying air
temperature
Low
High
* To prevent condensation, the water temperature does not drop below
20°C even when set to "OFF".
26
Energy Saver Features
Type
You can save energy by turning the toilet seat heater to a low temperature (or turning
the heater "OFF") during periods when the toilet will be used infrequently.
It takes about 10 days for the product to determine the periods when it is used relatively less frequently.
Note
●
Even if the toilet seat heater is set to "Low" or "OFF", the toilet seat is temporarily heated when you sit on it.
Type Situation
When energy saver is set
Main Display
AUTO
ENERGY
SAVER
You want to save
energy but dislike a
cold toilet seat
The NEOREST detects time
periods with infrequent use
and lowers the toilet seat
temperature automatically.
Green
When energy saver is not set
Off
TIMER
ENERGY
SAVER
You want to save
energy only for the
preset duration of time.
If you set the duration of time
(3 hours, 6 hours or 9 hours)
during which you want to save
energy, the heater automatically
turns off every day in the set
time slot.
AUTO
ENERGY
SAVER
TIMER
ENERGY
SAVER
You want to save a
lot of energy with
auto energy saver
and timer energy
saver
When both timer energy saver
and auto energy saver are set,
auto energy saver operates
when timer energy saver is not
operating.
27
Operation
When energy saver is in operation
AM PM
Toilet seat heater
068 590
Green Orange
Low
Example: Used infrequently from 9 pm to 6 am
Set temperature
*1
Low
temperature
*2
Low
temperature
*2
Green
OFF
Example: Set from 8 am to 5 pm
Set temperature
*1
Set temperature
*1
OFF
*3
During timer energy
saver :
Same LED indication
as timer energy saver
(See above)
During auto energy
saver :
Same LED indication
as auto energy saver
(See above)
OFF
Low
Example: When timer energy saver and auto energy saver are used together
Set
temperature
*1
Set
temperature
*1
Low
temperature
*2
Low
temperature
*2
OFF
*3
To set energy saver Page 28
.
29
*1 The toilet seat temperature set on Page 24.
*2 The time period when the toilet seat heater is set to a low temperature by the auto energy saver.
*3 The time period when the toilet seat heater is "OFF".
28
Energy Saver Features
How to set
Set the timer energy saver at the time you want to start it.
AUTO
ENERGY
SAVER
TIMER
ENERGY
SAVER
TURNING OFF
ENERGY SAVER
1
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
●ENER
PUSH
ELEC
Press [MENU].
2
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
2/4
>Ɣ(17(5@
PUSH
6(/(&7
Use to select
"ENERGY SAVER"
and then press
[
●
ENTER].
ENERGY SAVER
1.
AUTO ENERGY SAVER
2.TIMER SAVER
1/2
OFF
[●ENTER]
PUSH
SELECT
MENU/RETURN
button
Remote control back side
: Select an item
: Select a setting
: Confirm
When energy saver is set,
the ENERGY SAVER LED (green)
lights up.
29
Operation
3
Use to select
"AUTO ENERGY
SAVER".
ENERGY SAVER
1.
AUTO ENERGY SAVER
2.TIMER SAVER
1/2
OFF
>Ɣ(17(5@
PUSH
SELECT
4
Use to select
"ON" or "OFF"
and then press
[
●
ENTER].
ENERGY SAVER
1.
AUTO ENERGY SAVER
2.TIMER SAVER
1/2
ON
>Ɣ(17(5@
PUSH
SELECT
AUTO ENERGY SAVER ON
To return
3
Use to select
"TIMER SAVER"
and then press
[
●
ENTER].
ENERGY SAVER
1.
AUTO ENERGY SAVER
2.TIMER SAVER
2/2
OFF
●ENER
PUSH
SELECT
4
Use to select
"3H", "6H", "9H"
or "OFF" and then
press [
●
ENTER].
TIMER SAVER
1.TIMER SAVER
1/1
3H
>Ɣ(17(5@
PUSH
SELECT
TIMER SAVER ON
To return
■
To change the timer energy saver time
▶
Set the timer energy saver again at
the time you want to start it.
Select "OFF" in step
4
in each
procedure above and then press
[
●
ENTER].
ENERGY SAVER
1.
AUTO ENERGY SAVER
2.TIMER SAVER
1/2
OFF
>Ɣ(17(5@
PUSH
SELECT
AUTO ENERGY SAVER OFF
(Example)
To return
Top unit
Power plug
Bowl unit
30
Power plug (Perform monthly)
<North, Central, South America only>
Dry cloth Wet cloth
1
Disconnect the power plug
and wipe it with a dry cloth.
2
Insert the power plug.
WARNING
●
Periodically remove dust from
the blades and other parts of the
power plug.
Disconnect the plug and wipe it
with a dry cloth.
●
Fully insert the power plug.
●
When disconnecting, hold the
main body of the power plug.
Pulling the cord may damage the
plug or cord.
WARNING
●
Always disconnect the power plug from
the outlet before cleaning, maintenance
or inspection.(Page 15)
●
Always switch the breaker on
the distribution board to OFF.
(Asia, Oceania, Middle East only)
(Otherwise, it may cause electrical shock
or malfunction.)
*Except when using "Wand cleaning" or "Bowl unit cleaning".
*After the power plug is inserted (after the breaker on the
distribution board is turned to "OFF" (Asia, Oceania, Middle
East)), the toilet lid does not open automatically for about 10
to 60 seconds. Open and close by hands (because the unit
is in warm-up operation).
Do not use a dry cloth
or toilet paper on plastic
parts.
(May cause damage.)
Maintenance
*For safety, disconnect
the power plug before
cleaning or maintenance.
*Switch the breaker on the
distribution board to OFF.
(Asia, Oceania, Middle East only)
31
Maintenance
Top Unit (Perform daily)
Soft cloth soaked in water
•
Toilet paper
•
Dry cloth
•
Nylon scrubbing pads
(May cause damage.)
1
Unplug the power plug.
(Page 15)
Switch the breaker on the distribution board to OFF.
(Asia, Oceania, Middle East)
2
Wipe with a soft cloth that has been soaked in water and wrung-out
thoroughly.
■
For heavy dirt
Wipe with a soft cloth soaked in diluted, neutral kitchen detergent, and then wipe with a soft cloth soaked in water.
•
Neutral kitchen detergent
•
Paint thinner
•
Benzene
•
Powdered cleanser
3
Insert the power plug.
(Page 15)
Switch the breaker on the distribution board to ON.
(Asia, Oceania, Middle East)
Attention!
●
Do not push or pull the wand cover or the warm air dryer cover with undue force.
(May cause damage or malfunction.)
Cautions with use of detergent
●
The NEOREST is an electric appliance. Be careful not to let water seep inside or leave detergent in the
gap between the top unit and bowl unit. (May damage plastic parts or cause a malfunction.)
●
When using a toilet cleaner to clean the toilet, wash it off within 3 minutes and leave the toilet seat and
toilet lid open.
Wipe off any cleaner that remains on the toilet bowl. (If vapor from a toilet bowl cleaner enters the top unit, it
may cause a malfunction.)
●
Do not use any water repellant, stain-proofi ng cleaner or surface coating agent. These products would
not damage the porcelain surface, but they may cover the porcelain surface and reduce the effect of
the built-in stain prevention technology.
32
Maintenance
When the toilet bowl repels water or tends to get dirty(SN993MX/TCF993WA only)
●
The toilet bowl surface needs to be cleaned.
➝
Clean with a toilet brush or the like using commercially available hydrochloric acid-based or inorganic acid-based detergent.
• For daily cleaning, use neutral detergent.
●
Cautions with use of detergent (Page 31)
Bowl unit (Perform daily)
•
Toilet brush
•
Neutral toilet detergent
•
Strongly acidic cleaners or strong alkaline cleaners
•
Cleaners containing abrasive compounds
•
Fluoride-based detergent
(containing hydrogen fl uoride or ammonium fl uoride)
•
Wire brush
•
Abrasive nylon scrubbing brush
1
Unplug the power plug.
(Page 15)
Switch the breaker on the distribution board to OFF.
(Asia, Oceania, Middle East)
2
Clean with a toilet brush or a similar tool.
■
The bowl unit can be cleaned while the toilet is fl ushing.
Insert the power plug.
Switch the breaker on the distribution board to ON.
(Asia, Oceania, Middle East)
"BOWL CLEANING"
Operate with the buttons on the back side of the remote control.
(1)
Press [MENU].
(2)
Use to select "MANUAL CLEANING".
Press [●ENTER].
(3)
Use to select "BOWL CLEANING ON/OFF".
Press [●ENTER].
The toilet fl ushes (for about 30 seconds).
Clean inside the bowl unit.
The water in the bowl unit is drained and the water level drops (for
about 30 seconds).
The water in the bowl unit is drained and the water returns to its
original level.
●
To stop part way through, Press [STOP].
■
If the bowl unit is clogged
Using a manual pump or the like,
provide 10 cm or more clearance
between the top of the bowl unit
and the water surface.
Use commercially available tools
that are made for unclogging the
toilet bowl. (May cause overfl ow of
dirty water and water damage.)
Vinyl sheet, etc.
10cm or more
■
If the fl oor is dirty
Clean it with a well wrung cloth. (Not
cleaning the fl oor may cause stains
or corrosion.)
Using the product while standing
may cause splashing. To reduce
splashing, use the product while
seated.
3
Insert the power plug.
(Page 15)
Switch the breaker on the distribution board to ON.
(Asia, Oceania, Middle East)
33
Maintenance
3
Water Filter Drain Valve (Perform once every 6 months)
<If you think the water pressure has weakened>
1
Close the shutoff valve.
The water supply stops.
CAUTION
Do not remove the water fi lter drain
valve while the shutoff valve is open.
(Otherwise, water may leak out)
2
Extend the wand.
Operate with the buttons on the back side
of the remote control.
(1)
Press [MENU].
(2)
Use to select
"MANUAL CLEANING".
Press [●ENTER].
(3)
Use to select
"WAND CLEANING
ON/OFF".
Press [●ENTER] to
extend the wand.
Press [●ENTER] again to
retract the wand.
(Release the pressure from the
water supply pipe.)
3
Unplug the power plug.
(Page 15)
Switch the breaker on the
distribution board to OFF.
(Asia, Oceania, Middle East)
4
Remove the
cover and
water fi lter
drain valve.
Loosen with a fl at-
head screwdriver
and then pull.
Cover
Water filter
drain valve
5
Clean with a tool such as a
toothbrush.
Also, remove any dust from inside the hole
of the water fi lter drain valve.
6
Reinstall the
water fi lter
drain valve
and cover.
Insert the water
fi lter drain valve and
tighten it securely
with a fl at-head
screwdriver.
Cover
7
Insert the power plug.
(Page 15)
Switch the breaker on the
distribution board to ON.
(Asia, Oceania, Middle East)
8
Open the shutoff valve.
(Page 15)
34
Maintenance
Deodorizing fi lter (Perform monthly)
<If you notice odors>
1
Unplug the power plug.
(Page 15)
Switch the breaker on the distribution board
to OFF.
(Asia, Oceania, Middle East)
2
Remove the deodorizing fi lter.
Use the recess of the deodorizing fi lter to pull it out.
Do not pull with undue force. (May cause damage or
malfunctions)
Deodorizing filter
Recess
3
Clean with a tool such as a
toothbrush.
When washing with water, dry off all water before mounting.
Toothbrush
4
Mount the deodorizing fi lter.
Push fi rmly until a click sound is heard.
5
Insert the power plug.
(Page 15)
Switch the breaker on the distribution board
to ON.
(Asia, Oceania, Middle East)
Wand
Deodorizing filter
35
Maintenance
3
Wand (Perform monthly)
<Wand cleaning> If you notice dirt
Soft cloth soaked in water Toilet paper, etc.
(May cause damage.)
1
Extend the wand.
Operate with the buttons on the back side of the remote control.
(1)
Press [MENU].
(2)
Use
to select "MANUAL CLEANING".
Press [●ENTER].
(3)
Use
to select "WAND CLEANING ON/OFF".
Press [●ENTER].
The wand extends and water sprays out for cleaning.
The wand automatically retracts after about 5 minutes.
2
Wipe with a soft, wet cloth.
Do not pull, push or press the wand with excessive
force.
(May cause damage or malfunction.)
3
Press [STOP] on the front
side of the remote control.
The wand retracts.
36
Maintenance
Water fi lter (Perform once every 6 months)
1
Close the shutoff valve.
(Page 57)
CAUTION
Do not remove the water
filter drain valve while the
shutoff valve is open.
(Otherwise, water may leak out)
2
Extend the wand.
•
Operate with the buttons on the back
side of the remote control.
(1)
Press [MENU].
(2)
Use to
select "MANUAL
CLEANING".
Press [●ENTER].
(3)
Use to select
"WAND CLEANING
ON/OFF".
Press [●ENTER] to
extend the wand.
Press [●ENTER]
again to retract the
wand.
(Release the pressure from the water
supply pipe.)
3
Unplug the power plug.
Switch the breaker on the
distribution board to OFF.
(Asia, Oceania, Middle East)
4
Loosen the nut on the shutoff
valve to remove the water fi lter.
Water filter
Nut
Opening/closing tool
5
Remove the water fi lter and
clean with a toothbrush or
similar instrument.
•
Do not use detergent
•
Do not apply excessive force to the
water fi lter (could cause deformation)
•
Replace the fi lter when it is very dirty or
clogged.
Water filter
6
Insert the water fi lter into the
nut and insert the nut into the
shutoff valve.
Water supply filter
(In the water
shutoff valve)
37
Maintenance
7
Tighten the nut on the shutoff
valve.
8
Open the shutoff valve.
(Page 15)
•
Check that there are no leaks in the shutoff
valve or plumbing connections.
9
Insert the power plug.
Switch the breaker on the distribution
board to ON
(Asia, Oceania, Middle East)
38
Changing Settings
Setting List
Setting Types
AUTO
FUNCTIONS
AUTO FLUSH
AUTO FLUSH
AUTO FLUSH DELAY
AUTO
OPEN/CLOSE
AUTO OPEN/CLOSE
AUTO CLOSE DELAY
AUTO OPEN DELAY
SEAT/LID
AUTO CLEANING
AUTO WAND CLEAN
DEODORIZER
LIGHT
SOFT LIGHT
BOWL LIGHT
INDICATOR
OTHER
SETTINGS
ANTI-FREEZING
BEEP
PERSONAL SETTING LOCK
PRESSURE/POSITION SETTING
WATER TEMP
SEAT TEMP
DRYER TEMP
Remote control back side
39
Reference
Available Settings*
Applicable Models
Setting Ref.
Page
Set whether or not to clean the bowl
unit automatically
ON
/OFF
All models
Page 40
Change the amount of time before the
toilet fl ushes automatically
5S/10S/15S
Set whether or not to open the toilet lid
automatically
ON
/OFF
All models
Page 42
Change the amount of time before the
lid/seat closes automatically
25S/90S
Change the amount of time after which
the lid/seat opens automatically upon
closing it with hands
15S
/30S/90S
Automatically open and close the toilet
lid/Automatically open and close the
toilet seat and toilet lid
LID
/SEAT
.
LID
Set whether or not to clean the wand
automatically
ON
/OFF
All models
Page 44
Set whether or not to deodorize
automatically after sitting on the toilet seat
ON/OFF
Set whether or not to use the soft light
ON
/OFF
All models
Page 46
Set whether or not to use the light
inside the bowl unit
ON
/OFF
Set whether or not to light up the
CLEAN indicator
ON
/OFF
Set whether or not to run the water for
the bowl unit and wand automatically at a
fi xed interval in order to prevent freezing
(dynamic mode Page 54)
ON/OFF
TCF993WA/992WA
Page 48
Set whether or not to make a beep
sound
ON
/OFF
All models
Set whether or not to use the personal
setting lock
ON
/OFF
Set whether or not to keep your favorite
pressure and position settings
ON/OFF
*The black text is the initial setting.
40
Changing Settings
AUTO FLUSH
1
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
●ENER
PUSH
ELEC
Press [MENU].
2
MENU
2.ENERGY SAVER
3.AUTO FUNCTION
3/4
●ENER
PUSH
SELECT
Use to select
"AUTO FUNCTION"
and then press
[
●
ENTER].
3
AUTO FUNCTION
1.AUTO FLUSH
2.AUTO OPEN/CLOSE
1/4
●ENER
PUSH
SELECT
Use to select
"AUTO FLUSH"
and then press
[
●
ENTER].
AUTO FLUSH
1.AUTO FLUSH
2.AUTO FLUSH DELAY
1/2
ON
10S
[●ENTER]
PUSH
SELECT
Remote control back side
MENU/RETURN
button
Items set on this display
1. AUTO FLUSH
2. AUTO FLUSH DELAY
: Select an item
: Select a setting
: Confirm
Set whether or not to clean
the bowl unit automatically
AUTO FLUSH
Select the amount of time
(5 seconds, 10 seconds or
15 seconds) after which
the toilet bowl fl ushes
automatically
AUTO FLUSH
DELAY*
41
Reference
4
Use to select
"AUTO FLUSH".
AUTO FLUSH
1.AUTO FLUSH
2.AUTO FLUSH DELAY
1/2
ON
10S
[●ENTER]
PUSH
SELECT
5
Use to select
"ON/OFF" and
then press
[
●
ENTER].
AUTO FLUSH
1.AUTO FLUSH
2.AUTO FLUSH DELAY
1/2
OFF
10S
[●ENTER]
PUSH
SELECT
AUTO FLUSH OFF
To return
4
Use to select
"AUTO FLUSH
DELAY".
AUTO FLUSH
1.AUTO FLUSH
2.AUTO FLUSH DELAY
2/2
ON
10S
[●ENTER]
PUSH
SELECT
5
Use to select
"5S", "10S" or
"15S" and then
press [
●
ENTER].
[●ENTER]
PUSH
SELECT
AUTO FLUSH
1.AUTO FLUSH
2.AUTO FLUSH DELAY
2/2
ON
15S
AUTO FLUSH DELAY 15S
To return
* This operation is not available when the AUTO FLUSH is "OFF".
42
Changing Settings
AUTO OPEN / CLOSE
1
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
●ENER
PUSH
ELEC
Press [MENU].
2
MENU
2.ENERGY SAVER
3.AUTO FUNCTION
3/4
●ENER
PUSH
SELECT
Use to select
"AUTO FUNCTION"
and then press
[
●
ENTER].
3
AUTO FUNCTION
1.AUTO FLUSH
2.AUTO OPEN/CLOSE
2/4
●ENER
PUSH
SELECT
Use to select
"AUTO OPEN/
CLOSE" and then
press [
●
ENTER].
Remote control back side
MENU/RETURN
button
Items set on this display
1. AUTO OPEN/CLOSE
2. AUTO CLOSE DELAY
3. AUTO OPEN DELAY
4. SEAT/LID
: Select an item
: Select a setting
: Confirm
AUTO OPEN/CLOSE
1.AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
SELECT
⇒
[●ENTER]
PUSH
1/4
ON
90S
Set whether or not to open
the toilet lid automatically
*1
AUTO OPEN/
CLOSE
Change the time before
the lid/seat closes
automatically
(25 SEC or 90 SEC)
*3
AUTO CLOSE
DELAY
*2
Change the time period till
automatic opening
(15 SEC, 30 SEC or 90 SEC)
(After closing manually)
AUTO OPEN
DELAY
*2
Automatically open and
close the toilet lid only/
Automatically open and
close the toilet seat and
toilet lid
*4
SEAT/LID
*2
43
Reference
4
Use to select
"AUTO OPEN/
CLOSE".
AUTO OPEN/CLOSE
1.AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
●ENER
PUSH
SELECT
1/4
ON
90S
5
Use to select
"ON/OFF" and then
press [
●
ENTER].
AUTO OPEN/CLOSE
1.AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
[●ENTER]
PUSH
SELECT
1/4
OFF
90S
AUTO OPEN/CLOSE OFF
To return
4
Use to select
"AUTO CLOSE
DELAY".
AUTO OPEN/CLOSE
1.AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
[●ENTER]
PUSH
SELECT
2/4
ON
90S
5
Use to select
"25S" or "90S"
and then press
[
●
ENTER].
AUTO OPEN/CLOSE
1.AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
[●ENTER]
PUSH
SELECT
2/4
ON
25S
AUTO CLOSE DELAY 25S
To return
4
Use to select
"AUTO OPEN
DELAY".
AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
3.AUTO OPEN DELAY
●ENER
PUSH
SELECT
3/4
90S
15S
5
Use to select
"15S", "30S" or
"90S" and then press
[
●
ENTER].
AUTO OPEN/CLOSE
2.AUTO CLOSE DELAY
3.AUTO OPEN DELAY
●ENER
PUSH
SELECT
3/4
90S
30S
AUTO OPEN DELAY 30S
To return
4
Use to select
"SEAT/LID".
AUTO OPEN/CLOSE
3.AUTO CLOSE DELAY
4.SEAT/LID
●ENER
PUSH
SELECT
4/4
15S
LID
5
Use to select
"LID" or "30S" or
"SEAT·LID" and then
press [
●
ENTER].
AUTO OPEN/CLOSE
3.AUTO CLOSE DELAY
4.SEAT/LID
●ENER
PUSH
SELECT
4/4
15S
SEAT
・
LID
AUTO OPEN/CLOSE
SEAT
・
LID
To return
*1 When AUTO OPEN/CLOSE is set to "OFF", UV light does not work while the lid is open.
Please close with your hands. (SN993MX, TCF993WA only)
*2 This operation is not available when the AUTO OPEN/CLOSE is "OFF".
*3 When set to 25 seconds, the lid/seat does not open automatically for about 15 seconds after closing automatically.
*4 When the toilet seat and toilet lid are set to open automatically, pre-mist is not sprayed.
44
Changing Settings
AUTO CLEANING
1
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
●ENER
PUSH
ELEC
Press [MENU].
2
MENU
2.ENERGY SAVER
3.AUTO FUNCTION
3/4
●ENER
PUSH
SELECT
Use to select "AUTO
FUNCTION" and then
press [
●
ENTER].
3
AUTO FUNCTION
2.AUTO OPEN/CLOSE
3.AUTO CLEANING
3/4
●ENER
PUSH
SELECT
Use
to select "AUTO
CLEANING" and then
press [
●
ENTER].
Remote control back side
MENU/RETURN
button
Items set on this display
1. AUTO WAND CLEAN
2. DEODORIZER
: Select an item
: Select a setting
: Confirm
AUTO CLEANING
1.AUTO WAND CLEAN
2.DEODORIZER
SELECT
⇒
[●ENTER]
PUSH
1/2
ON
ON
Set whether or not to clean
the wand automatically
AUTO WAND
CLEAN
Set whether or not to
deodorize automatically
after sitting on the toilet
seat
DEODORIZER
45
Reference
4
Use to select
"AUTO WAND
CLEAN".
AUTO CLEANING
1.AUTO WAND CLEAN
2.DEODORIZER
●ENER
PUSH
SELECT
1/2
ON
ON
5
Use to select
"ON/OFF" and
then press
[
●
ENTER].
AUTO CLEANING
1.AUTO WAND CLEAN
2.DEODORIZER
●ENER
PUSH
SELECT
1/2
OFF
ON
AUTO WAND CLEAN OFF
To return
4
Use to select
"DEODORIZER".
AUTO CLEANING
1.AUTO WAND CLEAN
2.DEODORIZER
[●ENTER]
PUSH
SELECT
2/2
ON
ON
5
Use to select
"ON/OFF" and
then press
[
●
ENTER].
AUTO CLEANING
1.AUTO WAND CLEAN
2.DEODORIZER
[●ENTER]
PUSH
SELECT
2/2
ON
OFF
DEODORIZER OFF
To return
46
Changing Settings
LIGHT
1
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
●ENER
PUSH
ELEC
Press [MENU].
2
MENU
2.ENERGY SAVER
3.AUTO FUNCTION
3/4
●ENER
PUSH
SELECT
Use to select "AUTO
FUNCTION" and then
press [
●
ENTER].
3
AUTO FUNCTION
3.AUTO CLEANING
4.LIGHT
4/4
●ENER
PUSH
SELECT
Use to select
"LIGHT" and then
press [
●
ENTER].
Remote control back side
MENU/RETURN
button
Items set on this display
1. SOFT LIGHT
2. BOWL LIGHT
3. INDICATOR
: Select an item
: Select a setting
: Confirm
LIGHT
1.SOFT LIGHT
2.BOWL LIGHT
SELECT
⇒
[●ENTER]
PUSH
1/3
ON
ON
Set whether or not to use
the soft light
SOFT LIGHT
Set whether or not to use
the light inside the bowl unit
BOWL LIGHT
Set whether or not to light
up the CLEAN indicator
INDICATOR
47
Reference
4
Use to select
"SOFT LIGHT".
LIGHT
1.SOFT LIGHT
2.BOWL LIGHT
●ENER
PUSH
ELEC
1/3
ON
ON
5
Use to select
"ON/OFF" and
then press
[
●
ENTER].
LIGHT
1.SOFT LIGHT
2.BOWL LIGHT
>Ɣ(17(5@
PUSH
6(/(&7
1/3
OFF
21
SOFT LIGHT OFF
To return
4
Use to select
"BOWL LIGHT".
LIGHT
1.SOFT LIGHT
2.BOWL LIGHT
●ENER
PUSH
ELEC
2/3
ON
ON
5
Use to select
"ON/OFF" and
then press
[
●
ENTER].
LIGHT
1.SOFT LIGHT
2.BOWL LIGHT
●ENER
PUSH
ELEC
2/3
ON
OFF
BOWL LIGHT OFF
To return
4
Use to select
"INDICATOR".
LIGHT
2.BOWL LIGHT
3.INDICATOR
●ENER
PUSH
ELEC
3/3
ON
ON
5
Use to select
"ON/OFF" and
then press
[
●
ENTER].
LIGHT
2.BOWL LIGHT
3.INDICATOR
●ENER
PUSH
ELEC
3/3
ON
OFF
INDICATOR OFF
To return
48
Changing Settings
OTHER SETTING
1
MENU
1.MANUAL CLEANING
2.ENERGY SAVER
1/4
●ENER
PUSH
ELEC
Press [MENU].
2
MENU
3.AUTO FUNCTION
4.OTHER SETTING
4/4
●ENER
PUSH
SELECT
Use to select
"OTHER SETTING"
and then press
[
●
ENTER].
Remote control back side
MENU/RETURN
button
Items set on this display
1.ANTI FREEZING*
2.BEEP
3.PERSONAL SETTING LOCK
4.PRESSURE/POSITION SETTING
*
With the SN993MX/992M, the display appears but settings cannot be made.
: Select an item
: Select a setting
: Confirm
OTHER SETTING
1.ANTI FREEZING
2.BEEP
SELECT
⇒
[●ENTER]
PUSH
1/4
OFF
ON
Set whether or not to run
the water for the bowl unit
and wand automatically at
a fi xed interval in order to
prevent freezing
ANTI-
FREEZING
(TCF993WA/992WA only)
Set whether or not to make
a beep sound
BEEP
Set whether or not to use
the personal setting lock
PERSONAL
SETTING
LOCK
Set to keep your favorite
pressure and position
settings for future use
PRESSURE/
POSITION
SETTING
49
Reference
3
Use to
select "ANTI
FREEZING".
OTHER SETTING
1.ANTI FREEZING
2.BEEP
●ENER
PUSH
SELECT
1/4
OFF
ON
4
Use to select "ON/OFF".
OTHER SETTING
1.ANTI FREEZING
2.BEEP
[●ENTER]
PUSH
SELECT
1/4
ON
ON
[●ENTER]
PUSH
SELECT
FLUSHES EVERY 10 MIN
CHANGE SETTING YES
ANTI FREEZING ON
<For setting to "ON">When the time is set, the toilet bowl is cleaned in 10 minute intervals to prevent freezing.
To return
3
Use to select
"BEEP".
OTHER SETTING
1.ANTI FREEZING
2.BEEP
●ENER
PUSH
SELECT
2/4
OFF
ON
4
Use to select
"ON/OFF" and
then press
[
●
ENTER].
OTHER SETTING
1.ANTI FREEZING
2.BEEP
[●ENTER]
PUSH
SELECT
2/4
OFF
OFF
BEEP OFF
To return
3
Use to select
"PERSONAL
SETTING LOCK".
OTHER SETTING
3.PERSONAL SETTING LOCK
●ENER
PUSH
SELECT
3/4
ON
4
Use to select
"ON/OFF" and
then press
[
●
ENTER].
OTHER SETTING
3.PERSONAL SETTING LOCK
●ENER
PUSH
SELECT
3/4
OFF
PERSONAL SETTING
LOCK OFF
To return
3
Use to select
"PRESSURE/
POSITION
SETTING".
OTHER SETTING
4.PRESSURE /POSITION
SETTING
●ENER
PUSH
SELECT
4/4
OFF
4
Use to select
"ON/OFF" and
then press
[
●
ENTER].
OTHER SETTING
4.PRESSURE /POSITION
SETTING
●ENER
PUSH
SELECT
4/4
ON
PRESSURE /POSITION
SETTING ON
To return
50
If the water does not fl ow due to a power failure (when water failure hasn't occurred)
■
You can clean the toilet bowl with the hand lever.
* If a power failure has not occurred, the hand lever will not fl ush the toilet bowl.
1
Open the cover located at the back of
the top unit.
Cover
2
Dismount the hand lever from the
plate and pull until it stops.
(Hold about 30 sec.)
The water in the toilet bowl rises.
Hand lever
Plate
Water rises up to here.
The water in the
toilet bowl will
never spill over.
3
When an electronic "beep" is heard
and water supply stops, loosen the
hand lever.
The toilet fl ushes.
Loosen
* If the hand lever is loosened after or while cleaning the toilet bowl, the toilet bowl will not fl ush for about 60 sec.
Wait at least 60 sec. before cleaning the toilet bowl again.
4
Reinstall the hand lever of the toilet
bowl cleaning lever on the plate, close
the cover.
Plate
Hand lever
Cover
●
When the water supply is restored, be sure to perform a fl ush.
(To prevent waste from remaining in the drain pipe.)
●
The toilet can also be fl ushed with a bucket of water during power failure. (Page 52)
What to Do?
51
Reference
If the power failure continues for a long period of time (2 days or longer)…
■
Insert the batteries into the battery box. (About the batteries, Page 14)
1
Take out the battery box, put the battery
in it and reinstall the battery box.
(Size AA battery: x 2)
* We ask the customer to prepare the battery.
* Check the polarity of the battery.
battery box
2
Dismount the hand lever and the
closing lid in this order.
Hand lever
Closing lid
3
Insert the plug of the battery box into
the plug receptacle.
Battery box
Plug receptacle
4
Clean the toilet bowl with the hand lever. (Step
2
to
3
on Page 50)
5
When the power recovers, pull out the battery box, take out the battery
and then mount the battery box, the closing lid and the hand lever in their
original positions.
If the unit is hard to operate, operate it
after removing the cover.
* Check if the cover is mounted
securely.
①Hold it with both
hands and pull it
straight up.
②Align the cover with the mounting
position to mount.
Mounting position
52
What to Do?
If the water does not fl ow due to a water service interruption
1
Use a bucket to fl ush water.
Large bucket
Newspaper, dustcloth, etc.
Pour strongly,
aiming at the center
of the bowl unit.
2
If the water level is low after fl ushing,
add more water.
Prevents odors.
Attention!
●
If there is a water supply failure, set the auto bowl unit
cleaning to "OFF".
●
When the water supply is restored, be sure to perform a fl ush.
(To prevent waste from remaining in the drain pipe.)
53
Reference
If you cannot operate with the remote control
■
Operation is also possible using the
buttons on the control panel.
Control panel
■
If the low battery
warning LED is
fl ashing, replace the
batteries.
Low battery warning LED
■
Replacing the batteries
1
Press [POWER ON/OFF] on the control panel.
The POWER LED goes off.
2
Remove the remote control from the hanger.
(Page 14)
POWER LED
Control panel
3
Open the cover and replace the AA
batteries.
(Page 14)
4
Mount the remote control in the hanger.
5
Press [POWER ON/OFF] on the control panel.
The POWER LED lights up.
54
Dynamic mode
This method runs the water for the bowl unit and wand automatically at a fi xed interval in order to prevent freezing.
■
How to Set
(Page 48)
Switch ANTI FREEZING to ON with the remote control.
(Flickering: green)
Water comes out
from near the wand
at 5 minute intervals.
The toilet flushes
at intervals of
about 10 minutes.
While ANTI FREEZING is set to ON, it works as follows.
The POWER LED fl ashes.
The toilet fl ushes at intervals of about 10 minutes.
About 0.013 gal (about 50 ml) of water comes out from
near the wand at intervals of 5 minutes. (The wand remains
retracted.)
Freeze damage prevention
■
How to drain the water
1
Close the shutoff valve.
(Page 57)
2
Drain the pipe.
(1)
Extend the wand.
Operate with the buttons on the back
side of the remote control.
1.
Press [MENU].
2.
Use to select
"MANUAL CLEANING".
Press [
●
ENTER].
3.
Use to select "WAND
CLEANING ON/OFF".
Press [
●
ENTER] to extend
the wand.
Press [
●
ENTER] again to
retract the wand.
(Release the pressure from
the water supply pipe.)
(2) Unplug the power plug.
(Page 15)
Switch the breaker on the distribution
board to OFF.
(Asia, Oceania, Middle East)
(3) Remove the
cover and
water fi lter
drain valve.
Cover
Water filter
drain valve
(4) After draining the water, install the
water fi lter drain valve and cover.
Insert the water fi lter drain valve and
use a fl at-head screwdriver to tighten it
securely.
Cover
(5) Insert the power plug.
(Page 15)
Switch the breaker on the distribution
board to ON.
(Asia, Oceania, Middle East)
What to Do?
Freeze Damage Prevention
(TCF993WA/992WA only)
When the ambient temperature is likely to drop to 0°C or lower, take measures to prevent freezing.
Attention!
●
When the ambient temperature is likely to drop to 0°C or lower, do not use the energy saver feature. (May damage the product.)
●
Warm the bathroom or take measures against freezing so that the ambient temperature does not drop below 0°C.
●
Before starting work, set "AUTO FLUSH" (Page 40) and "AUTO OPEN/CLOSE" (Page 42) to "OFF".
55
Reference
Freeze damage prevention (Continued)
3
Check that the POWER LED on
the main display is lit up.
(Page 15)
4
Set the toilet seat temperature
to "High".
(Page 24)
(To maintain the temperature.)
When fi nished, close the toilet seat and toilet lid.
■
To use the NEOREST again
The water needs to be replenished. (See below)
Resupplying the Water (After draining)
1
Open the shutoff valve.
Check that water is not leaking from a pipe
or the top unit.
2
If the power is not turned ON
insert it.
(Page 15)
Switch the breaker on the
distribution board to ON.
(Asia, Oceania, Middle East)
3
Discharge water from the wand.
(1)
Pressing down the left side of the toilet seat,
(2) Press the "REAR" on the remote
control to discharge water from the
wand. (Catch the water in a paper cup
or other receptacle)
■
If the remaining water has frozen
and no water comes out
Heat the inside of the bathroom, and warm
the water supply hose and shutoff valve
using a cloth soaked in warm water.
4
Press [FLUSH] on
the remote control to
fl ush.
If there is no water in the
tank, you cannot fl ush the
toilet. Never operate the
toilet with no water in the
tank.
When the tank is fi lling with
water, the LED on the main
display will fl icker. After
the tank is full, the LED
changes. (Tank fi lling time:
approx. 30 seconds)
5
After the bowl unit
fi lls with water, press
[FLUSH] again.
56
What to Do?
Long Periods of Disuse
How to drain the water
1
Close the shutoff valve.
(Page 57)
2
Drain the pipe.
(Step
2
(1) to (4) on Page 54)
3
Pull out the water
drain lever.
The water comes out from
near the wand for about 20
seconds.
4
Release your hand
to return the water
drain lever to its
original position.
5
Take appropriate measures for
the water remaining in the bowl
unit.
Putting antifreeze in the water remaining in the
toilet bowl will reduce its chance of freezing.
■
To use the NEOREST again
The water needs to be replenished. (Page 55)
If the toilet is in a location you will not visit for a long time, drain the water.
(The water in the tank may become contaminated and cause skin irritation or other problems.)
57
Reference
Troubleshooting
First, try the actions described on pages 57 to 64.If the problem persists, consult
the installer, seller or the contact listed on the back cover of this manual.
● All LEDs on the display of the top unit are ickering.
(Unplug the power plug or turn off the breaker of the distribution board and
contact where to call shown on the back cover.)
● The CLEAN indicator does not light up. (It is time for parts replacement.
→ Page 63)
● The POWER LED (orange) and ENERGY SAVER LED (orange) on the
main display are ashing.
(It is time for parts replacement. → Page 64)
CAUTION
If a water leak
occurs, close the
shutoff valve.
Please check rst
Is the
POWER LED lit?
■
Does the LED light up when
you press [POWER ON/
OFF] on the top unit?
■
Is the [POWER ON/OFF]
ashing?
➞
Anti Freezing setting is "ON"
(Page 48, 54)
■
Is the breaker on the
distribution board turned
on?
➞
Check whether there is a power
outage or the breaker has turned
"OFF".
POWER ON/OFF
POWER LED
Is the ENERGY
SAVER LED lit?
■
While the LED is lit, energy saver
(Page 26)
is in operation,
so the toilet seat temperature may be reduced or the
heater may be turned off.
Is the remote
control working?
■
Is the Low Battery Warning
LED on the top surface
of the remote control
ashing?
➞
Replace the batteries. (Page 53)
■
Is the remote control
transmitter or the remote
control receiver blocked?
➞
Remove obstructions, dirt, water
droplets or any other blockages.
Open
Close
Battery cover
The remote
control uses
batteries
to operate.
Remote control transmitter
Remote control receiver
58
Rear and front cleansing, wand
Trouble Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
Can you operate with the control panel? (Check while sitting on the toilet seat.)
➞
Check "Is the remote control working?"
12
57
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up fi rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signifi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Disconnect the power plug and wait about 10 seconds before inserting it again.
➞
Switch the breaker on the distribution board to OFF and wait about 10 seconds
before inserting it again. (Asia, Oceania, Middle East)
If the same symptom reappears ➞ There may be a malfunction. Consult
with the contact listed on the back cover of this manual.
-
●
The seat sensor may have diffi culty detecting some sitting postures.
➞
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
The wand extends but
the cleansing water
does not come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press the "STOP" button and wait until water service is restored.
-
●
Is the shutoff valve closed?
15
●
Is the water fi lter drain valve clogged with foreign matter?
➞
Clean the filter.
33
●
Is the water pressure set to a low level?
16
The cleansing water
is cold
●
Is the water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
24
Stops in the middle
of use
●
Rear, rear soft, front and wide front cleansing stop automatically after 5
minutes of continuous use.
●
Does the seat switch have diffi culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
-
11
Water comes out
unexpectedly
from the wand
●
Is the POWER LED (green) on the main display fl ashing?
The "ANTI-FREEZING (Dynamic mode)" is set to "ON".
(Water comes out from near the wand at 5-minute intervals and the bowl
unit fl ushes at 10-minute intervals.) (SN993MX/TCF993WA only)
●
After pre-mist, water comes out from around the wand for a few seconds.
●
Before after-mist, water comes out from around the wand for about 60 seconds.
(SN993MX/TCF993WA only)
●
Has the CLEAN indicator lit up in a cycle?
The wand is cleaned with "ewater+".
54
20
Troubleshooting
59
Reference
Warm air drying
Trouble Please check
Ref.
Page
The dryer
temperature is low
●
Is the remote control preset temperature set to a low level?
24
Stops in the middle
of use
●
The feature stops automatically after 10 minutes of continuous use.
●
Does the seat switch have diffi culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
-
11
Flushing
Trouble Please check
Ref.
Page
The toilet does not
fl ush even when the
button is pressed
●
Are the LEDs fl ickering on the main display?
The tank is fi lling with water. (It takes about 60 sec at most.)
-
●
Is water available from the water supply? ➞ Use a bucket full of water to fl ush.
52
●
Is the shutoff valve fully open?
15
The bowl unit
does not clean
automatically or
timing is delayed
(auto bowl unit
cleaning)
●
Is "AUTO FLUSH" set to "OFF"? ➞ Set to "ON".
●
Even if "AUTO FLUSH" is set to "ON", it is not available in the following instances.
60 seconds after the toilet is flushed ➞ After 60 seconds have passed,
fl ush using the remote control.
When the amount of time seated on or standing in front of toilet seat is
about six seconds or less
➞
Flush with the remote control.
After using the toilet while standing and not moving away from the front of the toilet.
➞
Step away from the toilet and wait for about three seconds.
When water droplets or dirt are disrupting the body sensor.
➞
Remove the dirt.
●
The seat sensor may have diffi culty detecting some sitting postures.
➞
Sit back on the toilet seat.
40
22
11
11
●
The timing for the auto bowl unit cleaning can be changed.
(After about 10 seconds ➞ after about 5 or 15 seconds)
40
The toilet fl ushes on
its own
●
Is "AUTO FLUSH" set to "ON"?
●
Does the seat switch or the body sensor have diffi culty turning on or detecting?
➞
Sit back on the toilet seat. If you lift your hip off the toilet seat during use
or sit forward on it, the seat switch may not turn on, and thus auto flushing
may occur during use.
➞
Remove any dirt that is on the body sensor.
40
11
●
Is the POWER LED (green) on the main display fl ashing?
The "ANTI-FREEZING (Dynamic mode)" is set to "ON".
(Water comes out from near the wand at 5-minute intervals and the bowl
unit fl ushes at 10-minute intervals.) (SN993MX/TCF993WA only)
54
60
Troubleshooting
Flushing
Trouble Please check
Ref.
Page
Waste material does
not fl ush down
completely
●
Is the shutoff valve fully open?
15
●
Is the water fi lter clogged?
➞
Clean the filter.
36
●
Is the water supply to the toilet disrupted by other running water fi xtures?
➞
Cease using other fixtures and then flush the toilet.
-
●
Are the fl ush and light fl ush buttons being used correctly?
Flush (for solid waste): Up to 10 m of toilet paper (single)
Light fl ush (for liquid waste): Up to 3 m of toilet paper (single)
17
●
Flushing may be diffi cult depending the consistency of the waste material.
➞
Flush the toilet again. If the bowl unit is not cleansed with a flushing,
remove the stains with a brush or similar instrument.
-
●
When the tank is fi lling, you cannot fl ush the toilet.
➞
Once the main display "Power" LEDs are lit and the tank fills up with water,
flush the toilet.
-
There is residue on
the bowl unit surface
●
Oil and other hard-to-see grime may stick to the bowl unit surface.
➞
Clean the bowl with (non-abrasive) neutral toilet detergent.
32
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Trouble Please check
Ref.
Page
The toilet lid does not
open automatically
●
Is "AUTO OPEN/CLOSE (LID)" set to "OFF"? ➞ Set to "ON".
●
Does the body sensor have diffi culty detecting?
➞
Remove any dirt that is on the body sensor.
●
Even when set to "ON", AUTO OPEN/CLOSE (LID) is not performed for
about 15 seconds after the toilet seat or toilet lid is closed.
When the toilet lid is closed by hand
(To make the NEOREST more user-friendly, a time interval is set from when
the lid is closed to when it will open next.)
➞
Leave the bathroom, and then after 15 seconds or more, approach the bowl unit.
●
Detection may be diffi cult when the room temperature exceeds 30°C, such as
in the summertime. ➞ Open and close manually.
42
11
22
11
●
Is "AUTO OPEN WAITING TIME" set to 30s or 90s?
42
●
Is a toilet seat or lid cover installed?
➞
Remove any covers.
-
The toilet lid does not
close automatically
●
Is "AUTO OPEN/CLOSE (LID)" set to "OFF"? ➞ Set to "ON".
●
When you do not sit on the toilet seat, or when the time spent sitting on the
toilet seat or standing in front of it is 6 seconds or less, the toilet seat and
toilet lid close after about 5 minutes.
●
If they do not close automatically even though "AUTO OPEN/CLOSE (LID) "
is set to "ON", the body sensor may be detecting incorrectly.
➞
If there is a reflective object in front, such as a mirror or glass, move the
reflective object or use a curtain or other object to block it.
42
22
11
61
Reference
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Trouble Please check
Ref.
Page
The toilet lid opens
on its own
●
Is the sensor directly exposed to sunlight?
➞
Do not directly expose the sensor to sunlight, because it may cause
incorrect detection.
●
Is there a heater within the detection range of the body sensor?
➞
Do not place within the detection range of the sensor.
●
Is a urinal or wash basin also installed in the bathroom?
➞
The sensor may detect someone using the urinal, causing the toilet lid to
open or close.
11
The toilet lid closes
on its own
●
Is "AUTO OPEN/CLOSE (LID)" set to "ON"?
●
Is AUTO CLOSE WAITING TIME set to 25s?
●
The seat switch may have diffi culty detecting some sitting postures.
➞
Sit back on the toilet seat.
42
11
The toilet lid and
toilet seat open at
the same time
●
Are the settings confi gured to open the toilet lid and toilet seat at the same
time?
42
Stops (or closes)
while opening
●
If the lid or seat hits an obstruction the fi rst time it opens after inserting the
power plug, it may stop (or close) partway during the next operation.
➞
While there are no obstructions, disconnect the plug and insert it again
after about 5 seconds. Then press the "OPEN/CLOSE (Seat)" button on
the remote control.
●
If the lid or seat hits an obstruction the fi rst time it opens after switching ON
the breaker on the distribution board, it may stop (or close) partway during
the next operation. (Asia, Oceania, Middle East)
➞
Eliminate any obstructions and switch the breaker on the distribution board
to OFF. Switch it to ON again after about 5 seconds. Then press the "OPEN/
CLOSE (Seat)" button on the remote control. (Asia, Oceania, Middle East)
-
The open timing has
changed
●
Detection by the body sensor may be diffi cult when the room temperature
exceeds 86°F (30°C), such as in the summertime.
11
Cannot open or
close with the
remote control
●
If it opens automatically
➞
Check "Is the remote control working?"
●
Incorrect detection may occur when operating under fl uorescent lights.
57
-
62
Troubleshooting
Toilet Seat and Toilet Lid
Trouble Please check
Ref.
Page
The toilet seat does
not get warm
●
Is the toilet seat temperature set to "OFF" or a low level?
24
●
Is the ENERGY SAVER LED (green) lit?
Timer energy saver is operating and has turned off the toilet seat heater.
➞
When you sit on the seat, the heater is turned on temporarily and the seat
is warmed in about 15 minutes.
●
Is the ENERGY SAVER LED (orange) lit?
The toilet seat temperature has been lowered to save energy (the auto
energy saver in operation).
➞
When you sit on the seat, the heater is turned on temporarily and the seat
is warmed in about 15 minutes.
26
●
Have you been seated for a long time?
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the heater is turned "OFF".
➞
Move away from the toilet seat and then go back.
-
●
The seat switch may have diffi culty detecting some sitting postures.
➞
Sit back on the toilet seat.
11
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
11
Energy Saver
Trouble Please check
Ref.
Page
The timer energy-
saver feature is not
working
●
Did you replace the remote control batteries?
When the batteries are discharged, the settings may be erased.
➞
Reconfigure the setting.
14
26
The auto energy-
saver feature is not
working
●
Because the function takes several days learning the usage conditions before
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.
➞
Check the type of energy saver.
26
Deodorizer
Trouble Please check
Ref.
Page
The deodorizer
seems to be not
working
●
Even after sitting down, you do not hear operation sounds.
➞
Sit back on the toilet seat.
●
If you hear an operation sound when you sit on the toilet seat.
➞
Clean the deodorizing filter.
11
34
A strange odor is
emitted
●
Are you using an air freshener or deodorizer that you purchased separately?
Doing so may reduce the effectiveness of the NEOREST deodorizer or
cause strange odors.
➞
Remove the air freshener or deodorizer.
-
The deodorizer is not
working
●
Is "DEODORIZER" set to "OFF"?
➞
Set to "ON".
44
63
Reference
Sanitary
Trouble Please check
Ref.
Page
The soft light or bowl
light does not light up
●
Is the setting "OFF"?
➞
Set to "ON".
46
The mist sprays out
spontaneously
●
When body sensor A detects someone, the pre-mist is sprayed.
●
When the cleansing functions have not been used in 8 hours, mist is sprayed
inside the bowl unit automatically.
11
20
The UV lamp
illuminates the inside
of the toilet bowl.
(SN993MX /
TCF993WA only)
●
When the cleansing functions have not been used in 10 hours, the UV lamp
lights up.
20
The CLEAN indicator
does not light up
●
Is the setting "OFF"?
➞
Set to "ON".
●
If the CLEAN indicator does not light up, it is time for parts replacement.
Consult with us (See the contact information on the back cover).
46
Back
cover
The toilet bowl
surface repels water
or tends to get dirty
(SN993MX /
TCF993WA only)
●
The toilet bowl surface needs to be cleaned.
➞
Clean with a toilet brush or the like using commercially available hydrochloric
acid-based or inorganic acid-based detergent.
For daily cleaning, use neutral detergent.
●
Is "AUTO OPEN/CLOSE(LID)" set to "OFF"?
➞
When AUTO OPEN/CLOSE is set to "OFF" UV light does not work while
the lid is open.
32
64
Troubleshooting
Others
Trouble Please check
Ref.
Page
Water is leaking
from the plumbing
connections
●
If any nuts in a connection are loose, fi rmly tighten them with a tool such as a
monkey wrench.
➞
If the water leak does not stop, close the shutoff valve and seek repair.
-
The display on
the remote control
goes out
●
The display goes out when no button on the remote control is pressed for 1
minute or more.
14
17
The top unit is
unstable
●
There is clearance between the toilet seat cushion and the bowl unit for
activating the seat switch. When you sit on the toilet seat, the toilet seat
subsides slightly to activate the seat switch.
11
The top unit
makes a sound
<When moving away from the bowl unit after use>
●
You may hear the sound of the remaining water being drained.
●
The sound of the fan rotating to ventilate the product is heard. (For about 30 minutes)
<When not using the product>
●
When the cleaning feature is not used for about 8 hours, you may hear the
sound of auto wand cleaning.
-
20
Water splashes up
when using the toilet
●
The water in the bowl unit that is used to mask the smell of excrement is the
cause of the splashing.
➞
Adding a layer of toilet paper on the surface of the water can slightly
dampen splashing.
-
When cleansing, you
hear a squishing
sound underneath
the fl oor
●
Flush the toilet and check for sounds coming from the discharge pipe. Use a
device that maintains the necessary toilet water level.
-
When fl ushing, you
hear a gurgling
sound
●
When the toilet is fl ushed together with waste material, the sound is a result
of air, waste material and water being pulled through the system.
-
The lamps on the
main display are
fl ashing
(SN993MX /
TCF993WA only)
●
When the POWER LED (orange) and ENERGY SAVER LED (orange) on the
main display are fl ashing, it is time for parts replacement. Consult with us (See
the contact information on the back cover).
Back
cover
65
Reference
Specifi cations
Item TCF993WA/TCF992WA SN993MX/992M
Rated power supply AC 220 - 240V, 50Hz AC 120V, 60Hz
Rated power consumption 841-851W
*2
1300W
Maximum power consumption 1286-1524W
Type Instantaneous
Power cord length 1.2m
Water protection level IPX4
Bowl unit
Flush volume Flush: 3.8L, Light: 3.0L
Water supply system Concealed tank system
Flush type Cyclone fl ushing
Bowl Style Elongated
Anti-freezing
(TCF993WA/
992WA only)
Dynamic
type
Flush volume
(dynamic)
38.9L/h 32.4L/h
Functions
Cleansing
Spray
volume
Rear
cleansing
Approx. 0.27 to 0.43 L/min. <at 0.20 MPa water pressure>
Rear soft
cleansing
Approx. 0.32 to 0.43 L/min. <at 0.20 MPa water pressure>
Front
cleansing
Approx. 0.29 to 0.43 L/min. <at 0.20 MPa water pressure>
Wide front
cleansing
Approx. 0.35 to 0.43 L/min. <at 0.20 MPa water pressure>
Water temperature Adjustable temperature range: OFF, about 30°C to 40°C
Heater capacity 1200-1428W 1332W
Safety device Temperature fuse
Backfl ow prevention device Vacuum breaker, Check valve
Warm
air dryer
Warm air temperature
*1
Adjustable temperature range : About 35°C to 55°C
Airfl ow volume Approx. 0.29m
3
/min.
Heater capacity 200-238W 347W
Safety device Temperature fuse
Heated
seat
Surface temperature
Adjustable temperature range: OFF, about 28°C to 36°C
(About 26°C when auto energy saver is in operation)
Heater capacity 55-65W 60W
Safety device Temperature fuse
Deodorizer
Method O
2
deodorization
Airfl ow volume Approx. 0.16 m
3
/min.
Power consumption Approx. 5.3W
Water supply pressure
Minimum required water pressure: 0.05MPa (dynamic, 10L/m or more),
Maximum required water pressure: 0.75MPa (static)
Water supply temperature 0°C to 35°C
Working ambient temperature 0°C to 40°C
Dimensions W 448mm x D 820mm x H 527mm
Weight
Approx. 55.9kg
(Top unit: 8.4kg, bowl unit: 47.5kg)
About 56kg
(Top unit: about 8kg, bowl unit: about 48kg)
*1 Temperature around the warm air outlet measured by TOTO.
*2 Based on IEC60335-1 and 60335-2-84, rated power consumption shall be that of ambient temperature of 20°C and water
supply temperature of 15°C.
1. TOTO warrants its Neorest brand product to be free from defects in materials and workmanship during normal use when
properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to
the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in
North, Central and South America.
2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option,
of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and
serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO
will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of
removal, return and/or reinstallation of the Product.
3.This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or
maintenance of the Product.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from the quality of water in the region where the product is used.
e) Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product. This includes locations where the water pressure
is above local codes or standards. (NOTE : Product model codes allow a maximum of 80 PSI. Check local codes or
standards for requirements).
f) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which
the Product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty
electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.
g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach, alkali,
acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
4. If the Danger Label which has been placed over the seams on the back of the Product s top unit is broken or otherwise not
intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary and
failure to register will not diminish your limited warranty rights.
6. If the Product is used commercially or is installed outside of North, Central or South America, TOTO warrants the Product to
be free from defects in materials and workmanship during normal use for one (1) year from the date of installation of the
Product, and all other terms of this warranty shall be applicable except the duration of the warranty.
7. This warranty gives you specific legal rights. You may have other rights which vary from state to state, province to province or
country to country.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295
8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot
be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO
may choose to repair the Product at the purchase'r s location or pay to
transport the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage
can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL
PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS
BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO'S
RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Three Year Limited Warranty
SN993MX/992M
(MS993CUMFX/992CUMFG)
66
Limited Warranty
LIMITED ONE YEAR WARRANTY
1.
TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of
one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.
2.
TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of products or parts
found to be defective, provided that such products were properly installed and used in accordance with this
OWNER'S MANUAL. TOTO reserves the right to make such inspections as may be necessary to determine the
cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements.
TOTO is not responsible for the cost of removal, return and/or reinstallation of products.
3. This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b)
Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of
the product.
c) Damage or loss resulting from removal, improper repair, or modification of the product.
d) Damage or loss resulting from sediments or foreign matter contained in a water system.
e) Damage or loss resulting from the quality of water in the region where the product is used.
f)
g)
h)
Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous
environment.
Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO
or which the Washlet is not specified to tolerate.
Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or
fading over time due to use, cleaning practices or water or atmospheric conditions.
4. This warranty gives you specific legal rights. You may have other rights which vary from country to country.
5. To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO
service facility, together with a letter stating the problem, or contact a TOTO distributor or product service
contractor, or directly to TOTO sales office. If, because of the size of the product or nature of the defect, the
product can not be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery.
In such case, TOTO may choose to repair the product at the purchaser's location or pay to transport the product to
a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE
REMEDY AVAILABLE TO THE PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGE OR EXPENSES INCURRED BY PURCHASER, OR FOR LABOR
OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING
THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE EXPRESSLY LIMITED TO THE
DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION AND EXCLUSION
MAY NOT APPLY TO YOU.
TCF993WA/992WA
<Bowl unit: CW993VA/CW992VA>
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings.
This damage can cause leakage and serious property damage.
67
Reference
Warranty
