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Troubleshooting en
55
Fault Cause and troubleshooting
The programme does
not start.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Inicio/Pausa+ Carga
to start the pro-
gramme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer", Page45
3. If this indicator appears again, call our after-sales
service.
→"Customer Service", Page64
Note:You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→"Buttons", Page23
The door cannot
beopened.
–––– is activated.
▶
Continue the programme by selecting
or and
pressing Inicio/Pausa+ Carga .
→"Resuming the programme when the programme
status is Rinse Hold", Page40
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page40
Water level is too high.
▶
Start the
programme.
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page62
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page47
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