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Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM) to
temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to
store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered
data, simply turn off the printer.
Erasing non
‑volatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following these
steps:
1 Turn off the printer.
2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the
progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, a list of functions appears on the printer display.
3 Press the up or down arrow button until Wipe All Settings appears.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4 Navigate to:
Back > Exit Config Menu
Securing the memory before moving the printer 135
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