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15!
Problem – electric power nozzle turns on, but brush roll does not spin.
Solution – Most likely a large object may have been vacuumed up, jammed the brush roll and broke the
belt. Remove bottom plate of the power nozzle, check or replace belt, remove obstruction and try again.
Problem – electric power nozzle cuts in and out as you vacuum back and forth.
Solution – There are several connections to get power to the power nozzle, they are: 1) the hose and
canister, 2) the hose and main wand and 3) the main wand and power head. Make sure each of these is
firmly connected. If you have traced the ‘cutting out’ problem to one of these areas and they are firmly
connected, then when the vacuum is unplugged from the wall, you may take a pair of needle-nose pliers
and slightly bend the male terminal out so it has a better connection.
THREE (3) YEAR LIMITED WARRANTY
Prolux warrants this product’s motors free from defects in material and workmanship for
a period of three (3) years on the motor, and the rest of the vacuum for a period of 2
years, from the date of the original purchase, when utilized for normal household use,
subject to the following conditions, exclusions, and exceptions:
If your appliance fails to operate properly while in use under normal household
conditions within the warranty period, please contact your authorized PROLUX dealer
you purchased the unit from. Non-durable parts including, without limitation, filters,
accessories, brushes, belts, and electrical parts, which normally require replacement,
are specifically excluded from warranty.
This warranty is limited solely to the cost of the repair or replacement of the unit at
Prolux’s option. This warranty does not cover normal wear of parts and does not apply
to any unit that has been tampered (by unauthorized user) with or used for commercial
purposes. This limited warranty does not cover damage caused by shipping damage,
misuse, abuse, negligent handling, or damage due to faulty packaging or mishandling in
transit.
This warranty is extended to the original purchaser of the unit only and is not
transferable. *IMPORTANT: Before sending unit back for warranty work, contact
your authorized PROLUX retailer you bought the unit from first. Unauthorized
warranty claims may be sent back.
Authorized Warranty claims: PROLUX shall be responsible for all parts and labor
and the customer shall be responsible for all shipping charges to and from the
PROLUX service center.
Prolux is constantly striving to improve our products. Therefore, the specifications
contained herein are subject to change without notice.
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