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Possible Cause
Tank may be damaged.
Tank Cap is not tightened securely.
① Spring was stuck.
② Sealing Ring was not installed
on installed on the Tank Cap.
Q4. Tank leakage.
Possible Cause
Mist level is set too high for the
room size.
Air Inlet was blocked.
Low room temerature leads to
liquefaction.
Q5: The mist makes the surrounding tables or floors damp.Condensation occurs
around humidifier or on windows/walls.
Possible Cause
Mist level is set too low for the
room size.
Solution
Check for possible cracks in the tank. If yes
please replace it.
Tighten the Tank Cap.
Make sure the ① Spring is fixed correctly to
the bottom of the tank so that water can
pass through to the Base.
Make sure the ② Sealing Ring has been
installed on the Tank Cap. Please contact
us if it is lost.
Solution
1. Check if the room is too humid and adiust
the humidifier to alower mist40%-60%
works best.
2. Open door and windows or change to a
larger room.
Make sure the humidifieris placed ≥ 12inches
away from the wall.Make sure the Nozzle is
not facing the wall or window.
Adjust the room temperature to 25℃/77°F.
Solution
1.Adiust the humidifier to the maximum
mist.
2.Close door or windows to reduce air
ventilation,or change to a smaller room.
Q6. The humidification is too poor.
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