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39
User Manual
TROUBLESHOOTING
Problem Cause Solution
Difficulty closing lid Sealing ring not
properly installed
• Reposition sealing ring,
ensure it is snug behind
sealing ring rack.
Contents in cooker are
still hot
• Set Steam Release switch
to Vent, then lower lid
onto cooker base.
Difficulty opening lid Pressure inside
the cooker
• Release pressure
according to recipe; only
open lid after float valve
has dropped down.
Inner pot is stuck to lid
when cooker
Cooling of inner pot may
create suction, causing
inner pot to adhere to
the lid
• To release the vacuum, set
Steam Release to Vent.
Steam leaks from
side of lid
No sealing ring in lid • Install sealing ring.
Sealing ring damaged or
not properly installed
• Replace sealing ring.
Food debris attached to
sealing ring
• Remove sealing ring and
clean thoroughly.
Lid not closed properly • Open, then close lid.
Sealing ring rack is
warped or off-center
• Remove sealing ring from
lid, check sealing ring
rack for bends or warps.
Contact Consumer Care.
Inner cooking pot rim
may be misshapen
• Check for deformation and
contact Consumer Care.
Minor steam leaking/
hissing from steam
release vent during
cooking cycle
Cooker is regulating
excess pressure
• This is normal; no
action required.
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