#2 What should I do if my vacuum is hard to push or pull?
Check to see which setting you are using. If the unit is difficult to push or pull switch to a lower suction mode, such as ECO mode. The floor select button on the handle allows you to adjust suction power as well as brushroll speed. For thick/high pile carpets use the Carpet setting. Press the floor select button until the Carpet icon illuminates. For area rugs, mats, and specialty carpets, press the floor select button until the Hard Floor icon illuminates.