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English
English 61
Information codes
The washer may display information codes to help you understand what is occurring with your washer
better.
Code Meaning
1C
The Water Level sensor is not working properly.
• Turn off the washer, unplug it, wait 30 seconds, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
NOTE
If the washer displays “1C”, the washer will automatically drain for 3 minutes. During
this time, the
Power button is inoperative.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly connected.
• Clean the mesh filter as it may be clogged.
• Make sure water hoses are not kinked.
NOTE
If the washer displays “4C”, the washer will automatically drain for 3 minutes. During
this time, the Power button is inoperative.
4C2
• Make sure the cold water supply hose is firmly connected to the cold water tap.
If it is connected to the hot water tap, laundry may be damaged when some
cycles are run.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the connection
type.
• Clean the mesh debris filter as it may be clogged.
• Make sure the drain hose is straight all the way to the drain system.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Untitled-2 61 2023-04-24 5:46:47
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